[Closed] Bought a car and I think it may be goosed..

Could be as simple as a corroded cable, best would be go talk to the dealer!

If it's just a cable all good. Tends to happen just After I've changed gear, ie doesn't slip out when I've been driving along for a bit in same gear, more like it's not engaging correctly in first place.

Is there any way of telling if there is a leaknin the transmission fluid. If so there's a decent chance the gearbox is goosed I imagine

Take it back to the dealer for them to fix.

If its leaking gearbox oil there will be a patch on your driveway, but even it its leaking a bit of oil it doesnt mean the gearbox itself is shagged, its just means its got a leak.

https://www.mazdaforum.com/forum/mazda6-20/5th-popping-out-gear-37767/

Two people on that thread on the link , one with a worn gearbox , another with a misadjusted cable.

From your description "I’ve been driving along for a bit in same gear, more like it’s not engaging correctly in first place." - it sounds like its more likely to be a badly adjusted linkage.

Drive it back to the dealer and ask them to fix it.

Yep just called dealer and they said bring it back and well have a look so its back in on Friday. Hopefully this isn't the start of things to come!!

Or ask for your money back, if they fix it and something else goes wrong you’re not entitled to money back.

Reject the car, law is on your side.

Take a moment to look up your rights. You have lots! Trading standards applies because it’s a dealer. I had to invoke this with a dealer and the experience was very positive and friendly - the dealer was aware of his obligations to sell me a car fit for purpose or give me a refund. Ended in a refund (after they couldn’t fix it in a timely manner, during which they supplied me with a courtesy car).

So check your right because there are time limits and I can’t remember it all. You need to have informed the dealer of a problem within 28 days or something, sounds like you already have. They morally if not legally owe you a courtesy car or transport help if you need it if the car goes in for a long time. They have the right to attempt a repair once. If they fail, you have a right to a refund. No ifs no buts.

In short, you’re well protected so don’t panic.

It also sounds like it could be a loose mount, an easy fix. If they can fix it great! You should not be paying for the repairs though.

Based on your description the warranty is not relevant here. The car was sold with an issue.

Thanks folks. Dealer was more than happy to take it back to be fixed and did offer a courtesy car

My only niggling worry is that if it's something like a transmission leak then there may already be a bit of damage to the car. That said, there is no oil visible on the driveway so I'm hoping it's not serious.

If it’s just a cable all good. Tends to happen just After I’ve changed gear, ie doesn’t slip out when I’ve been driving along for a bit in same gear, more like it’s not engaging correctly in first place.

that sounds just like when linkage seize on mine. Hopefully it’s an easy fix for you.

Reject the car, law is on your side.

My Understanding is they have the right to try to fix it first

My big concern right now is that whilst they are obliged to fix it, if it turns out that it’s something like a worn synchro then what’s to say the rest of the transmission isnt also in a fairly awful state. If that’s the case then can I reject the car based on fact that the car has only done 42k, as no way should it be having gearbox issues with that mileage.

The other concern is how truthful they’ll be with the reason it’s jumping out of gear. How likely are they to let on if the gearbox is worn if they can get away with saying it was simply a dodgy cable.

Call me paranoid but ...

Which gear is it jumping out off?

3rd gear is the issue

It’s not a pleasant experience tbh, you’ll be accelerating then all of a sudden it drops gear. Point of note ..it doesn’t appear to happen from cold, it becomes an issue after 10 min or so of driving as far as I can tell

Having given it some thought, I’m not sure what best approach is. I accept a 2nd hand car will develop issues further down the line, but I’m not sure I should be accepting a car that has been delivered to me with a question mark over such a fairly fundamental and important part!!

Trying to establish if I’m within my rights to ask for a refund rather than get them to fix.

Do all correspondence by email, make sure you get all agreed work details in the email.

Well apparently I’m well within my rights to ask for a refund straight off the bat rather than give them chance to replace

I quite like the car and would much rather keep it than get a refund, however it wasn’t exactly a bargain and I’m sure I could find something similar for same price if I hunt around.

I'm no car mechanic but reading between the lines.

3rd gear is used a lot for overtaking.
It jumps out mainly when the gearbox oil is warm/hot

Sounds suspiciously like a worn 'something', probably gearbox.
I'd be asking for my money back if I could. There are few Mazdas around s/hand.

I've had two 6's - a 2004 and 2010 both from new.
Great cars for driver feedback and on the whole very reliable.

Sounds like your dealer is playing ball under your basic rights, but just keep in mind that your 12 month warranty is a separate policy, so that great long list of exclusions listed within your Platinum Gold policy booklet is irrelevant. (just noticed someone else has said this too)

What are the pedal rubbers, seat edges, carpet/mats and any other contact points like? How many stone chips on the front (or signs of repair). 5k per annum isn't a lot and should be confirmed by everything being pretty much as new. Service history? MOT mileages?

I'd just ask for my money back.

I'd let the dealer look 1st.

May be something like an engine mount or gear cable as mentioned.

If it was low box oil you'd have a transmission whine.

Syncro wear is more a graunch when going down the box.

5k per annum isn’t a lot

Sounds like all 42k were done in third gear as you’d expect if your car was owned by a little old lady going to church on Sunday

Update!!

The seller had informed me upon purchase that the car had a fsh, 3 services though mazda and one via halfords auto centres. I asked what the service intervals should be and was told 2 years ( which is same as for my other car so I didn't question it). And yes..i should have checked all this before hand!!

Anyway...managed to check the digital service record this morning. Not only is the service Intervals for the car 1 year (or 12 months, whatever comes first), but there were only 3 service stamps from 14,15 and 16 (plus the one the seller did last week). Basically no record of service since 2016 or 20k miles, no receipts in the log book as evidence, and halfords auto centres have no record of the car having ever been serviced in their facilities.

Not a big issue if it had missed one of the services given the mileage is fairly low but none since 2016, no evidence of even a basic oil change, coupled with a shagged gearbox...

Is there any justification why anyone thinks I shouldnt be asking for a refund?

yep, time for a refund.

Refund.

Yep ask for a refund.
I wouldn’t expect them to put up too much of a fight tbh, sounds fairly clear cut. They don’t want to be getting a negative review!

Regardless of whether it's easily fixable or fundamentally a decent car you've just lost trust in it. So yes, refund.

Basically no record of service since 2016 or 20k miles

No service record means the mileage in that perios could be anything, what about MOT mileages.

Definitely refund

The dealer will do as cheap a fix as possible (gearbox oil change?) knowing he can fob you off onto the usually awful warranty after a few weeks when it doesn't work (ime)

Definitely Refund time!

+1 on a refund.
Even if they fixed it (legitimate repair or bodge) you'll always be waiting for it to 'go wrong' and any slightly odd noise will get you worrying.

Shit happens, mechanical things wear out, cable stretch etc. I'd have been giving the dealer a chance to fix it UNTIL the point I read your comment about telling fibs over the FSH.

Refund time!

Not only is the service Intervals for the car 1 year (or 12 months, whatever comes first),

This made me smile......

If you check that platinum warranty, it'll probably say the car needs to have full service history and each service within x miles of book. So your 12 month warranty is likely to be void/miss-sold.

Have you put the reg into the MOT history checker? Might give some clues

Mot checker seems fine. There is a slight mileage discrepancy but it’s obviously a typo.

Not only is the service Intervals for the car 1 year (or 12 months, whatever comes first),

Good spot!!😂 12 months!!

it’ll probably say the car needs to have full service history

Just checked and it needs to have a service within 12 months of me buying it. It was serviced last week so that would cover it

Will be going back however. The gearbox issue alone I’d probably give them a chance to fix but it’s clear the second owner didn’t spend a penny on maintaining the car.

Shame really as it’s a lovely motor, or at least it looks it!!