arrrrrrrrrrrggggggg...
 

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[Closed] arrrrrrrrrrrggggggggg bloody hsbc

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 juan
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Apparently they have closed my account... No reason for that. A first phone call of 18 minutes with some people i could barely understand lead me to someone telling me I should call the bank...
I am now on hold but still not sure i am going to fix the problem... So I was meant to go on hols and buy some ticket for the BBB but looks like it's not going to happen 🙁

EDIT apparently, I need to call the metropolitan collection for an unpayed credit card bill... Of 9.98 £ fouck...


 
Posted : 20/07/2010 2:04 pm
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[url= http://www.singletrackworld.com/forum/topic/hsbc-in-stupidity-shocker ]I feel your pain[/url].


 
Posted : 20/07/2010 2:06 pm
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Was there any money in it? 😯


 
Posted : 20/07/2010 2:06 pm
 juan
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peter no ... But i just tried to put 400£ in last week


 
Posted : 20/07/2010 2:11 pm
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I can look after that for you! 😉 😈


 
Posted : 20/07/2010 2:13 pm
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They can't add up either. Hsbc closed my account because Lufthansa debited the two tickets individually rather than as a total amount... so Hsbc are "holding onto" the rest to make sure it all goes ahead, even though it already has.

"Yes sir, i can see it's already gone out, but there's nothing we can do about it" "Is there anything else I can help you with?"

Useless bollock jugglers. I wouldn't piss on them if they were on fire.


 
Posted : 20/07/2010 2:13 pm
 juan
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problem wozza is that now I have ticket booked and no mean whatsoever to get some money once in the UK


 
Posted : 20/07/2010 2:14 pm
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I hear you brother, I've got £10.12 in cash until the bastards unlock my account in a [i]reassuring[/i] "3-7 working days".

Beans on toast tonight I think.


 
Posted : 20/07/2010 2:16 pm
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Surely your French bank card will work in the UK?

Mine works in France..... 🙂


 
Posted : 20/07/2010 2:17 pm
 juan
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well thing is peter I get charged 10% plus a flat fee each time I use it. Hence why I kept my account in the UK


 
Posted : 20/07/2010 2:19 pm
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French banks are sh*t, which is why it costs him a fortune to use his card here I guess 🙂


 
Posted : 20/07/2010 2:30 pm
 juan
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But apparently I am still able to use my CC. I am very tempted to use it to the max and then bugger off... What's the worst that can happened 😈 ?


 
Posted : 20/07/2010 2:31 pm
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Ahh I see. Fair enough then, at those prices.

Get cash and bring it with you? (Not ideal I agree)


 
Posted : 20/07/2010 2:34 pm
 juan
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Well I pop to the bank tomorrow and see what are the option. One the second phone call, the guy told me I shall phone the metropolian something and he gave me a UK only phone number 😐


 
Posted : 20/07/2010 4:15 pm
 juan
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Well I pop to the bank tomorrow and see what are the option. One the second phone call, the guy told me I shall phone the metropolian something and he gave me a UK only phone number 😐


 
Posted : 20/07/2010 4:16 pm
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also on hold with HSBC call centre 😈


 
Posted : 20/07/2010 4:19 pm
 hora
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Illegal alien? :mrgreen:


 
Posted : 20/07/2010 4:35 pm
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You let your credit card bill go unpaid to the point that the account was handed to a collection agency, and now its HSBC fault that you face the consequences? :o)


 
Posted : 20/07/2010 4:50 pm
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I bank with a bank that nearly went bust, was propped up with billions of tax payers cash, the same bank thats now sacked thousabnds of unwanted staff, and now we all own 70% plus of it.

Just change banks. 😆


 
Posted : 20/07/2010 5:44 pm
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I had a very similar experience with Gnat West many moons ago. Had a student account, the grant was late going in due to an admin screw-up so they quietly closed my account. Went to the branch to sort it out and they went "we don't want your custom, here's a cheque for the balance, bye then."


 
Posted : 20/07/2010 6:33 pm
 juan
Posts: 5
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Well I think I will (change bank). Mind you I might want to get this stuff solved so I wont end up in Jail.

But for that I shall be able to call someone that can speal english :s
As for holidays I'll just use a mixed of cash in hand and the blue card


 
Posted : 20/07/2010 8:32 pm
 hora
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But for that I shall be able to call someone that can speal english

Irony


 
Posted : 21/07/2010 6:48 am
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here's a cheque for the [b]balance[/b]
is probably the reason they didn't want your custom. Student accounts are about getting in to a massive overdraft that it subsequently takes years to pay off when you don't get the big fat pay check you thought you would


 
Posted : 21/07/2010 9:56 am
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Irony

Lets see you hold this conversation in Juan's native French then Hora......


 
Posted : 21/07/2010 10:03 am
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Hora would usually struggle to hold a conversation in English on this forum 😉


 
Posted : 21/07/2010 11:58 am
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[i]Hora would usually struggle to hold a conversation in English on this forum[/i]

Hora tends to use all the right words, often in the right order - it's the overall meaning of what he's written that seems to be impossible to grasp at times.


 
Posted : 21/07/2010 12:01 pm
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HSBC in worst CC bank in the world shocker!


 
Posted : 21/07/2010 1:38 pm
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I'm guessing the Indian/French interface is a little tough to deal with. Still internet banking was created so you can see your balance online at any time 🙂

I do wish HSBC would not make it so difficult to see the planned payment date on CC's though as Tesco just send me a text to say when it's due, I pay and get no late fees, HSBC, you have to download the pdf of the statement which is just a pain in the hole! As a result I'm just going to bin the HSB card and they loose the business, ah well.


 
Posted : 21/07/2010 2:11 pm
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I rang them to explain that I would be going to Spain for 2 weeks and they should expect to see transactions on my CC etc as sometime CC companies call you etc to check for fraud.
They asked me if I had experienced fraud on my acct. I said of course not its just a courtesy call etc to make sure all my transactions went through smoothly. They asked me again if I was expecting fraud!!!
This went on for 10 minutes the upshot being that although there was no fraud and none expected but the fact that I had called them to explain my future wherabouts led them to become suspicious!!!! They told me not to use my card and a new one would be with me in 10 days. WTF
I was flying out that day so I told them not to bother and closed the account.
Go figure, one of the most bizzarre experiences I have ever had with a CC company.


 
Posted : 21/07/2010 3:44 pm