Tools in handluggae...
 

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[Closed] Tools in handluggae on easyjet?

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So got down to 32kg last night............it was a struggle. Very pleased with myself - then realized I've not packed any toiletries!

Can you put the following things in hand luggage? Y or N?
Pedals
Allen keys
Adjustable Spanner
Disk Rotors


 
Posted : 01/07/2009 9:32 am
 Del
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of course. so long as you're happy to give them to the nice security man.
put it in your hold luggage.


 
Posted : 01/07/2009 9:34 am
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No, i would nt
i had a spanner and screwdriver conficated last year and a mate had his shock pump confiscated from hand luggage

not sure about rotors but i would nt risk it as it is probably down to the "jobsworth" on duty that day


 
Posted : 01/07/2009 9:35 am
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Buy toiletries when you get there? Or take small ones that are within the limits? Superdrug have a pretty impressive range of mini-toiletries for travelling...

I'd think allen keys would be just about OK, and I'm fairly sure I've had pedals in hand luggage before, but that was an internal BA flight. I can't see why they'd object to disc rotors, but the AJ might be considered a dangerous weapon!


 
Posted : 01/07/2009 9:36 am
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N

Don't be silly


 
Posted : 01/07/2009 9:36 am
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I spent ages once convincing a security guy that an alley key set was not sharp after I accidentally left it in my carry on bag. I got it through in the end, but it is not worth the hassle.

Joe


 
Posted : 01/07/2009 9:38 am
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Do you mean 32kg total or for the bike? I'm guessing total. If so don't worry you've got 20kg still to play with at no charge. in easyjets conditions of carriage it says.....

1) Carriage of bicycles:

The bicycle must be packaged in a bicycle box or bag
Only one bicycle per bicycle box or bag will be permitted
No other items can be carried in the bicycle box (i.e. clothing)
The handlebars must be flush with the frame
The pedals must be flush against the frame or removed

Passengers travelling with bicycles are recommended to check-in 2 hours prior to departure. [b]Bicycles are subject to the sports equipment fee and exempt from any excess baggage charges relating to the weight of the bicycle.[/b]

From this link section 10.
http://www.easyjet.com/EN/Book/regulations.html

Pring this out and take it with you to the airport. I've never had any trouble with this to show them. You can start taking things again now!


 
Posted : 01/07/2009 9:45 am
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No.


 
Posted : 01/07/2009 9:46 am
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It's just not worth the hassle and you almost certainly won't get through with them anyway. Leave the rotors on the wheels, just pad with cardboard.


 
Posted : 01/07/2009 9:48 am
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flew with them last week. 32kg is the limit for all your check in bags including the bike.

I had pedals in my carry on which was fine. I've also had Allen key sets in without problem. But it's pretty aribitrary IMO


 
Posted : 01/07/2009 9:50 am
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I certainly wouldn't risk it.

I had a swiss army card confiscated, though they missed my park multitool which has a knife on it. 🙂


 
Posted : 01/07/2009 9:52 am
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cynic-al - the above posted by steveh is correct

We had their CS director at Luton confirm it to us & his staff last year - the problem is most of the check in staff don't seem to know this rule so make sure you print it all out & push it under their nose if the argue [not easy abroad]

yoshimi
There'll be a Boots [or similar] air-side, just buy your Lynx there


 
Posted : 01/07/2009 9:56 am
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32kg is the total weight including your bike ;

Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kg.

you can take up to 50kg but you will have to pay excess baggage costs on everything in excess of 32kgs

saying that Jet2 did nt weigh our bikes last week at either Leeds (outward) or Geneva (return)


 
Posted : 01/07/2009 9:57 am
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My dad has had nail clippers confiscated before so no way will you be able to take what you're listing.

Second what gooner said about Jet2 not weighing the bikes.


 
Posted : 01/07/2009 9:59 am
 sv
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All confiscated stuff can be reclaimed within 30 or 60 days IIRC.


 
Posted : 01/07/2009 10:01 am
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Gooner not correct, the terms in my post above increases that limit to 52kg with bike and luggage. Not everyone knows hence print it out and take it with you. The bolded bit in previous post is the key, bikes are expempt from excess charges so as long as it's below 32kg for manual handling regs and your suitcase is under 20kg you're fine.

Cynic al if you had to pay excess baggage then get on to them and claim it back. As uplink says they don't know their own rules.


 
Posted : 01/07/2009 10:01 am
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You may be right but I would not have fancied your chances at Geneva.


 
Posted : 01/07/2009 10:02 am
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steveh/yoshimi,

i am wrong! stwveh is correct

your bike can weigh up to 32kgs - you pay £18.50 each way for this

you can then take another piece of hold luggage up to 20kgs

ring easyjet on 07812 882 236 and they will confirm this


 
Posted : 01/07/2009 10:04 am
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sv you have to pay for them to store it for you though I believe - that's what I was told at Liverpool Airport, and it wasn't cheap.


 
Posted : 01/07/2009 10:05 am
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I've had a multitool (no knife on it just allen keys and screwdrivers) confiscated from hand luggage in the past. So I'd stick your tools in the hold bag if I were you.


 
Posted : 01/07/2009 10:09 am
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It’s getting stupid now.

WTF are you going to do with a multi tool on a plane? Unbolt the wings? Poke the pilot in the eye with the 3mm?


 
Posted : 01/07/2009 10:17 am
 mrmo
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got pulled up on zip ties, last time i flew.

I still can't get my head round a conversation i had in Sydney with Check in.

"can i take this boomerang as hand luggage" (it was only a foot long)
"yes, just don't hit anyone or throw it around"

...

This was in '04

...


 
Posted : 01/07/2009 10:44 am
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Poke the pilot in the eye with the 3mm

it is possible!

never had my bike weighed - just throw them in the bike bag.


 
Posted : 01/07/2009 10:53 am
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Hi all, I've just been on the phone to easyjet 08712 882236 and spoke to Claudio who was very helpful and steveh is correct. As long as the only thing in the bike bag is the bike i.e. sporting equipment it's exempt from excess baggage charges so you can have your 20Kg hold bag and up to 32Kg of bike in a bike bag 🙂


 
Posted : 01/07/2009 11:07 am
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Just rang customer services- hold suitcase is 20kg but if you pay extra for the bike which I have then you get an extra 12kg so bag plus bike is 32kg maximum


 
Posted : 01/07/2009 11:18 am
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I'm seriously confused!


 
Posted : 01/07/2009 11:20 am
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ha ha


 
Posted : 01/07/2009 11:23 am
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As I said they don't know their own rules, you get 32 plus 20kg. People i know have used my info to reclaim excess charges succesfully that they were charged wrongly at the time.


 
Posted : 01/07/2009 11:25 am
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yoshimi
ring them again & ask them to explain the bit about the bike being exempt from excess charges
Point them to the relevant bit on the website


 
Posted : 01/07/2009 11:26 am
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re tools - no
I got had over for having a 3inch long paper clip - honestly, they told me it could be dangerous ..........


 
Posted : 01/07/2009 11:28 am
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I flew out to Kaprun last year.

I payed £15 for my 32kg Bike box.

And still had the normal 20kgs aswel.


 
Posted : 01/07/2009 11:31 am
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mrmo - Member
got pulled up on zip ties, last time i flew.

zip ties can be used as handcuffs


 
Posted : 01/07/2009 11:36 am
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I usually protect my bike by packing rags around it.

Fortunately as a fashion trendsetter, I can get off with wearing rags at my destination 🙂


 
Posted : 01/07/2009 12:00 pm
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A mate of mine had his allen keys confiscate on one flight

SteveH - just to confirm then, youre saying that you can have 20kg luggage and 32kg for the bike? I did that last year and got seriously ripped off for excess baggage charges.I emailed Easyjet 5 times on return from my holiday only to be told that that was correct and that they have a "no refund policy".How did you claim your fees back?


 
Posted : 01/07/2009 12:33 pm
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The maximum we've been allowed is 32kg total. Easyjet don't weigh your hand luggage however, I got 18kg in mine... I once had to dismantle my multitool at security. Apparently Allen keys are OK, but Torx and Screwdrivers are a no-no. Wobbly multitools aren't much fun...


 
Posted : 01/07/2009 8:17 pm
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foolish miracles - yes thats right the bit i posted above clearly states that bikes are exempt from charges for excess baggage once the fee is paid. Getting your money back now will be very difficult I imagine. If I had to pay and get money back i'd issue a small claims court against them for it, which they won't defend (and if they do their terms back you up) and you will win. Luckily i never had to though.

Oliverd1981 - again you definitely have 52kg total they just don't know their own rules well enough.


 
Posted : 01/07/2009 8:54 pm
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I don't like to start my holiday by having an argument with easyjet staff, even if I'm right. At the current excess baggage rates I can't afford to be wrong. Also I'm now seasoned at travelling under 32kg.


 
Posted : 01/07/2009 9:05 pm
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Anything that could be seen used to cause damage is not too good an idea. The airline isn't relevant as it isn't easyjet who scan your hand luggage. I would have thought a pump would be ok, but screwdrivers and allen keys are a bit dubious.

Slightly off topic, but I frequently fly with a laptop bag full of cables, electronic boxes, ecu's, etc and very infrequently get asked about it.... when I tell the nice german security man 'getriebe ecu', they just let me through and on my way.


 
Posted : 01/07/2009 9:30 pm
 duir
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For hand luggage do not risk it. In my experience of UK airport security (which is extensive to the tune of 5-6 times a week) they are just getting worse and worse and worse. One of my cabin crew last week had to argue for 15 minutes to get her decanted yoghurt through staff search. The amount of yoghurt was not in question but the tub it was in had too high a value in ml on it. The guy just would not budge even though the tub was clearly 1/4 full so what hope do you have for obscure mtb tools and bit!!!


 
Posted : 04/07/2009 10:08 pm
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Just emailed Sleazyjet requesting a refund on the charge.

Will let you know how it goes...not expecting much, might just dispute the payment with visa if it goes nowhere.


 
Posted : 10/07/2009 11:19 am
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Cor blimey! They've refunded me already!


 
Posted : 10/07/2009 11:25 am
 Del
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a refund for an excess baggage charge out of geneva, was this?
they're not easy jet staff at the desk are they? chap was giving me some verbal about mine when we cam back, but continued to put my bags through, so i didn't bother to argue the to55 with him.
nice one!


 
Posted : 10/07/2009 11:31 am
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steveh, Ive no doubt youre right but as you and others have said they dont know their own rules, and they will usually win the argument. Best case you get charged excess and have to claim it back, worst case they refuse to fly your bag, or even you if you get aggressive. Appreciate you "championing" your cause though, we'll be saving this thread and the contact names and numbers.

In my experience they are worse at the geneva end-where its often generic booking-in agency staff not sleazyjet employees (as Del says). I know a few cases where people have got to geneva with no problems then been charged XS flying back.

Cynic-Al tell us more about getting refunded so quickly.


 
Posted : 10/07/2009 11:38 am
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We flew back from Geneva with Easyjet yesterday.

Bike bag = 32kg limit
Hold bag = 20kg limit

The terms and conditions are confusing, but they do say Bikes are exempt from excess baggage charges.

The 20kg hold bag + 12kg extra sporting kit allowance applies to skis, boards, golf clubs and other sporting kit- but not bikes.

Do what we do- print out their T&Cs for them, and present them if they try to charge you excess.


 
Posted : 10/07/2009 11:39 am
 -m-
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The amount of yoghurt was not in question but the tub it was in had too high a value in ml on it. The guy just would not budge even though the tub was clearly 1/4 full

I'm sorry, but that's not "getting worse and worse" if the receptacle was over 100ml capacity - that's simply enforcing the airside security rules that have been in place for years:

[url= http://www.direct.gov.uk/en/TravelAndTransport/Publictransport/AirtravelintheUK/DG_078179 ]Containers larger than 100ml (excluding essential medicines) will not be allowed through the security point even if they are only part full.[/url]

A member of cabin crew should really know better.

Airport security is often over-zealously enforced, but people arguing over stuff that is in the [i]clearly stated[/i] part of the rules really aren't helping the situation.

(EDIT: That's not to say that the rules aren't stupid, but in this case the security guy was actually only doing his/her job. However, I imagine that a 15-minute argument about a yogurt makes him unlikely to apply his discretion in someone else's favour about something less clear-cut later in the day)


 
Posted : 10/07/2009 12:04 pm
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Yes, this was returning through Geneva.

I just contacted EJ via their websire under ("questions about luggage") attaching my receipt and explaining. Simples!


 
Posted : 10/07/2009 12:56 pm
 juan
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Flew to scotland with easy jet 2 weeks ago and paid for my bike.

Packed up the bike the multitools and the knee pad. Pack my bag. Got to the airport:
Hello I have a bag and a bike which I paid for
[b]Good afternoon sir can I attach the tag to you bike bag[:b]
Off course you can
[b] Very well sir you may now proceed to the over sized luggage[/b]
Thanks you very much have a nice day [i]wink[/i]
[b]Have a Nice day[/b][i]Blush[/i]

Easy peasy... If you pay for the bike you still have your 20 kg allowance.


 
Posted : 10/07/2009 2:01 pm
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Glad I read this thread.
Flown into/out of Geneva a few times in the past with easyJet & always struggled go get on or under what I understood until now was the 'all in' weight limit of 32kg.
Remember on one occasion though,the check-in girl didn't bother weighing any of our bike bags!It would have saved me lugging around a 10kg rucksack as hand luggage....


 
Posted : 10/07/2009 9:31 pm
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I had trouble getting this question answered by Easy jet. One person would say 20kg bag plus 32kg bike and another would say bike plus bag 32 kg.

I found the perfect solution in the end. I booked with BA. About the same price, about the same weight limit, the only difference was they knew their own rules!


 
Posted : 10/07/2009 10:35 pm
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Well got to the airport, terms and conditions in hand ready for a fight and turns out my mate who had booked the flights hadn't done it quite right and so we hadn't paid fior the bikes in the first place:( So £52 I wasn't expecting (its obv a lot cheaper when you pre-book) but it does appear that you do get 20kg + you bike whatever weight it is


 
Posted : 13/07/2009 3:35 pm
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Very glad I read this thread. Shall now revert to using my hard case bike box when flying with Easyjet. How far back do you reckon you can reclaim charges? A mate of mine had a huge excess bill when flying with a bike in 2005!


 
Posted : 13/07/2009 3:48 pm
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In theory, under English Law, 6 years back (that's how far banking charge claims go also).


 
Posted : 13/07/2009 3:52 pm
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aracer the rules have a changed a number of times, feb last year is around when this with the specific statement that bikes are exempt.


 
Posted : 13/07/2009 4:30 pm
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Ah, haven't flown a bike with Easyjet since then, which might explain my ignorance (well it's one explanation anyway).


 
Posted : 13/07/2009 4:42 pm
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We just flew SleazyJey to Geneva from Liverpool and our bikes & other check in bags weighed way way more then 32kg because we realised we could take up to 50kg's and has T&C's as well as an email from customer services (that i got them to do) confirming our limit (with bikes) was 50kg's and 32kg's per single item.

Therefore bike and bag must not be more than 32kg, with other check in bags not bringing the total above 50kg.

Geneva was a bit trickier back as they didn't believe we only had bikes in our bags on the way back and mentioned to me that the limit was 32 in total and I was just about to hit them with their T&C's when they said but it's OK on this ocasion...

read second to last paragraph of section 10 I think of EJ's T&C's.

if necessary contact customer services and point this out to them and you will get a reference number that the check in staff could look up etc.


 
Posted : 13/07/2009 5:23 pm
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I hope they keep the baggage T&C's like that, I may even fly with them again.

Flew a couple of years ago with an FR bike and it was the old total baggage weight thing of 32KG, so had to pay excess baggage (£60 if I recall, well the bike in it's bag weighed something like 28Kg !). Seems like they have relented a bit. Hope it lasts.


 
Posted : 13/07/2009 6:07 pm
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Guys, I have just e-mailed Easyjet to confirm the above is the case (32kg bike allowance + 20kg hold allowance), but they have responded as follows:-

"Thank you for contacting us.

Just to clarify your hold luggage allowance is 20 kg. After paying for hold space for sports equipment you are then allotted a further 12 kg of hold space for this. This increases the total weight allowance to 32 kg this is for your hold luggage and the sports equipment together, not just for the sports equipment.

"Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.
Where your total checked-in hold baggage weighs more than 32Kgs, normal excess baggage charges as set out above shall apply in addition to the above fee."

I do hope I have been able to answer your question fully, if I have not, please click here and we will be more than happy to assist you further."

It seems that the total baggage weight to be checked in is 32kg. They don't seem to be acknowledging the fact that the bikes are stated to be exempt from excess baggage charges as per their Carrier's Regulations.

Perhaps one of you guys could post the letter of confirmation you received from them so we can all use it?


 
Posted : 15/07/2009 6:16 pm
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Well they didn't answer like that to me! They started off with the 32kg rule until I pointed out the "bikes don't attract excess charges relating to the weight of the bike" term. They then came back with a " oh yes you are allowed up to 50kg but no single item can be over 32kg.

In fact, here it is!

At easyJet, we like to ensure that our customers are totally satisfied with our response but we have not heard from you concerning your request for assistance in the last 72 hours since we sent you a response. Consequently, we have changed the status of your question to solved but if this matter remains unresolved, please respond to us and we will be more then happy to re-open this incident for you.

Discussion Thread
Response (Jakub Wierzbicki) 26/06/2009 07.39 AM
Dear Mr Walsh

Thank you for contacting us.

I am pleased to confirm that according to our policy, bicycles are subject to the sports equipment fee and exempt from any excess baggage charges relating to the weight of the bicycle. Also, passengers travelling with bicycles are recommended to check-in 2 hours prior to departure.

Please bare in mind that each passenger is allowed a maximum hold baggage weight of 50 Kgs including any sports equipment, subject to available space.

Thank you for taking the time to contact us Mr Walsh. If you require any further assistance, please do not hesitate to contact us again via the contact us section of the easyJet web site.

Yours sincerely,

Jakub Wierzbicki
Customer Services Champion

I'd call again and point out the bit about bikes not attracting excess bagage charges....


 
Posted : 15/07/2009 6:37 pm
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Here's the first one they sent with incident number!

Subject:
Baggage policy [Incident: 090626-000115] Show full header

We will assume your issue has been resolved if we do not hear from you within 72 hours.

Thank you for allowing us to be of service to you.

Subject
Baggage policy

Discussion Thread
Response (Jakub Wierzbicki) 26/06/2009 07.39 AM
Dear Mr Walsh

Thank you for contacting us.

I am pleased to confirm that according to our policy, bicycles are subject to the sports equipment fee and exempt from any excess baggage charges relating to the weight of the bicycle. Also, passengers travelling with bicycles are recommended to check-in 2 hours prior to departure.

Please bare in mind that each passenger is allowed a maximum hold baggage weight of 50 Kgs including any sports equipment, subject to available space.

Thank you for taking the time to contact us Mr Walsh. If you require any further assistance, please do not hesitate to contact us again via the contact us section of the easyJet web site.

Yours sincerely,

Jakub Wierzbicki
Customer Services Champion


 
Posted : 15/07/2009 6:39 pm
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Can I add my voice to those who've recently flown Easyjet to Geneva without a hitch when it comes to luggage? Had box with bike{and some pads etc} in 25.5kg. Also hold bag with clothes etc at 17.8kgs. hand luggage was rucksack which wasn't weighed. No problem either going out or coming back. SteveH is right and I've still got the T&C's in my rucksack we printed in case someone was confused.

The outgoing flight was cancelled for a day due to lightning strike however that's another story...


 
Posted : 15/07/2009 6:40 pm
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Would it not make sense to have a mass e-mailing of easyjet to help them clarify this issue once and for all? I would have loved to have known about a 50kg weight limit on the way out last month!


 
Posted : 15/07/2009 7:20 pm
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So... we've just booked flights with Easyjet in October and they've cut the line [i]"Bicycles are subject to the sports equipment fee and exempt from any excess baggage charges relating to the weight of the bicycle"[/i] from the [url= http://www.easyjet.com/en/planning/baggage.html ]T&C[/url].

Is it somewhere else on the site, or has the loophole been closed?


 
Posted : 08/09/2009 9:07 pm
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Yup it's in the carriers regulations...

End of section 10...
Passengers travelling with bicycles are recommended to check-in 2 hours prior to departure. Bicycles are subject to the sports equipment fee and exempt from any excess baggage charges relating to the weight of the bicycle.

This link is in the thread more than once...


 
Posted : 08/09/2009 9:26 pm
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Ah, good old Sanctimonious ****s World. Always comes up with the goods. Cheers!


 
Posted : 08/09/2009 9:47 pm
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"Sanctimonious **** World"

Heh heh heh. We call it "Sad **** World" when we're not face to face with them.

erm...


 
Posted : 08/09/2009 10:05 pm
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Sorry i hadn't realised this was lazy ***** world where you couldn't scan the thread yourself and instead expect it all done for you.


 
Posted : 09/09/2009 7:48 am
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That'll learn you for helping Steve


 
Posted : 09/09/2009 7:56 am