[Closed] Taking unwanted bike back to shop question

Too late now but probably should have got something in writing.

Ask the shop owner to put new tyres on the bike and your friend takes the hit on the cost?

They're under no obligation whatsoever to take it back, sounds like a pretty stupid idea given the owner was non-committal at time of sale. Why not leave it there and take him in on father's day, rather than wheeling it home?

Ask the shop owner to put new tyres on the bike and your friend takes the hit on the cost?

Seems more than fair.

or take it outside, give them a wipe down, take it back in again.  If he ever allows anyone to ride a bike up and down the street to try for size, then it's a bit off to say a bike with dirty tyres isn't fit to be sold.

Could you say it’s the wrong size? If so I think you have the right to return it - although in the same condition you bought it in so the new tyre thing seems a fair compromise.

I don’t know if you are entitled to a refund though under law or if a credit note is allowed.

Plenty of bikes are ridden up and down the street as a test for size and another bike is ordered so shouldn’t affect any further sale. However if it wasn’t confirmed as returnable then there’s no reason for them to take it back. They could argue he missed another sale as the bike had been sold

If it's not faulty then I don't believe that there's any obligation on the shop to refund or even give a credit note. Credit note is a generous compromise I reckon.

Was it ordered in or shop stock? If ordered in then the shop owner probably can't just send it back to the distributor and now has the risk he can't realise the cost he's borne quickly, and may even have to discount it to shift it.

Your friends strange decision, she should suck it up.

It's not faulty so no entitlement to a refund, not sure why your mate would think he is tbh.

I don't see why the wife thought it would be a good idea in the first place, unless it had been discussed previously...

and who the **** gets a bike for fathers day anyway?!

Yup, poor decision from your friend I'm afraid, all she can do is try and negotiate, no right to return.

I appreciate the shop might be able to sell it, but I personally would not do accept it back, to encourage folk to act reasonably.

Like everyone has said, ignoring the obvious comment of asking why she bought it, I think the shop has done nothing wrong. You may be able to negotiate on the new tyres but ultimately it's down to shop to decide if they want it back or not.

owner non-committal to saying yes.

Misread that as "said yes" first time round.

If you don't get a yes from a yes/no question, it's a no, isn't it?

Could you say it’s the wrong size? If so I think you have the right to return it

Nope.  Should have established that before buying.

If you bought it mail order / online then you can return it for any reason because obviously you can't check size etc  when buying online, which is why we have the distance selling regs.

More imporantly you can buy a bike as cheap as £250 🙂

As it's a Father's Day gift, accept the credit note and new bike (s) for the kids.

Seems a sensible solution?

So she doesn't want to piss the shop guy off because he's a nice guy, but he won't take the bike back after saying he would?

Not sure how she came to the nice guy conclusion, but anyway, remove the wheels, wash with hose pipe, refit wheels, return bike.

[i]Turns out hubby didn’t want it so took it back yesterday as happy with the bike he has. [/i]

Smash his other bike up. Then see if he's ungrateful enough to refuse the gift.

he’s a nice guy

evidence suggests not!

Sounds like [s]your wife[/s] your friend’s wife has just found out how much [s]your[/s] his bike cost.

Wow. I ordered a Santa  Cruz from a bike shop and when it got delivered to me I sat on it in the kitchen and thought hmm this is rubbish I don’t like it. Took it back got offered a refund them swapped it for different bike. It was a 3 hour drive to the shop though and a lot more than £250.

evidence suggests not!

He's spent his time selling an item now he's expected to use his time taking it back because the customer doesn't want it?  He's offered a solution when he doesn't have to do anything.  Seems pretty fair to me.

evidence suggests not!

*Awaits evidence*

I ordered a Santa  Cruz ...this is rubbish...

Said erm, marin ! 😉

Seems pretty fair to me.

I think the takeaway lesson here is to use an internet based bike shop for all bike related gifts & purchases. That way you can return under distance selling regs if reality is not as good as the wished for outcome.

So she doesn’t want to piss the shop guy off because he’s a nice guy, but he won’t take the bike back after saying he would?

No, he didn't say he would.

Not sure how she came to the nice guy conclusion, but anyway, remove the wheels, wash with hose pipe, refit wheels, return bike.

Don't do this - any washing of parts just leaves water marks everywhere and then it looks really used. We used to dry brush tyres clean.

I'd perhaps suggest the tyre thing if she can't use the credit, but is she certain there are no other marks from 'just wheeling it home', leant it against the wall or whatever. We had people trying to do this "having literally just put it in the car and taken it home" and you'd find a massive scratch on it or something. What you can put in a shop is not the same as what a punter may consider "as new".

and who the **** (only spends  £250) gets (on) a bike for fathers day anyway?!

I ordered a Santa  Cruz from a bike shop and when it got delivered to me

Key difference there.

the husband is ungrateful and should of accepted the bike.

Drac

Sounds like your wife your friend’s wife has just found out how much your his bike cost.

Bingo.

Wife: I see another new bike has arrived, how much did this one cost?:rollseyes:

Husband: Oh that thing, yeah it's lidl's own brand, santy cruise or something like that. I didn't want to spend too much on one of those nice Carreras. Thought I'd save my money up to spend on you didn't I love :kisses:

Fathers day -

Wife: Hey! Guess what honey! I sold that crappy santy cruise bike on gumtree for £50 and we all clubbed together to buy you the Carerra you wanted!

Wash bike as much as you want, the shop owner will know you've done this and still doesn't have to refund.

the husband is ungrateful and should HAVE accepted the bike.

Perhaps he should have.

If my partner bought me a BSO, i would try it on with the bike shop, probably straight to a skip though.

Key difference there.

Perhaps he should have.

Does the P stand for pedent?

Open goal

Does the P stand for pedent?

Nope, it stands for Pedant.

Oh, never mind...

Spoilsport.

and who the **** gets a bike for fathers day anyway?!

This!!!!

Nope, it stands for Pedant.

could not resist the bait?

And we still can't figure out why bike shops keep going out of business?

Next time tell her to buy this  http://www.chainreactioncycles.com/brand-x-road-bike/rp-prod165484 and return it if he doesn't like it.

Tell her I’ll swap it for the mug I received for Fathers Day.

So she doesn’t want to piss the shop guy off because he’s a nice guy, but he won’t take the bike back after saying he would?

He very clearly [b]didn’t[/b] say he would take it back.

Which is presumably why the wife doesn’t want to piss off the nice shop guy, because she asked and he didn’t say he would, and now she feels a bit daft.