[Closed] Royal mail have binned my rear shock!

Understand Paul,

Wellers have a Bike Specific Auction 14th Jan, just after the Christmas [s]dangerous goods auction[/s] swag fest

ttp://www.wellersauctions.com/trade-retail/auctions/tuesday-14-january-bicycles-and-accessories.html

If this happened in Russia or China a lot of us would shrug our shoulders and say "well the system is corrupt, what do expect?" but this not Russia or China, this is the UK and we are meant to be a fair & democratic nation, a nation btw who invented the postal system.

Royal Mail's conduct has been beyond contempt and is as corrupt as any I can think of. I will do my very best not to use them again, even if it costs me more time and money.

[url= http://epetitions.direct.gov.uk/petitions/56821 ]http://epetitions.direct.gov.uk/petitions/56821[/url]

PaulGillespie - you are without doubt the calmest and most dignified person I could imagine.
Certainly levels above what I could have ever achieved, if it was me in this situation.

A huge well done to Mojo ... proving once again and without doubt they are a genuine cycle friendly company.

I too wont be risking sending anything with RM again. Horrendous customer practice.

I guess Royal Mail have found a way to make up for the undervaluation of their shares earlier in 2013.

Impressed by Mojo, will be giving them work in the future once I figure out how to strap these forks to a carrier pigeon.

Maybe worth keeping an eye on here: http://www.i-bidder.com/en-gb/auction-catalogues?clientUrlName=wellers-auctioneers

I assume the catalogue for the bike sale on the 14th Jan will pop up on there sometime in the next week or two... along with your shock possible OP.

I too wont be risking sending anything with RM again. Horrendous customer practice.

This.

Impressed by Mojo, will be giving them work in the future

And this.

What are the alternatives to popping down to the post office and asking for them to (try to) send a parcel though?

Just tweeted this to Royal Mail as it's truly beyond belief. Hope you get to the bottom of it and i'll be avoiding the RM. Also deeming all the incorrectly delivered mail to my house as dangerous, along with the junk mail flyers they have the right to deliver, thus making me move it to the recycling bin on a daily basis.

This is really not on @royalmail Deeming safe items dangerous, selling cust property & poor T&Cs not disclosed at PoS? http://singletrackworld.com/forum/topic/royal-mail-have-binned-my-rear-shock/page/10#post-5613028

I wonder what the RM turnover total for this year is for the re-sold items ??

holy shit well done mojo

but seriously WTF if they deem it dangerous etc and dispose of it surely that means its destroyed?!!?!?!?!?

they are going to flog it on a auction website!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?! that is just un-****ing-believable, thats basically a scam in as many words in my eyes, pick a few thousand things through their network everyday that they think looks valuable, confiscate them, send them the customer the t&c's from the site telling them its a dangerous item, then with no way of comeback for the customer, simply flog the goods on ebay, no doubt to be posted by RM themselves

absolute WAkNKSTAINS

i will not be sending anything package wise via them from now on, robbing scamming barstewards

seriously im absolutly gobsmacked they are allowed to sell on these 'dangerous' items, i despair of this country sometimes 🙁

Man this is almost unbelievable.

Doing my part, have tweeted [url= https://twitter.com/ez_chris/status/414034526109581313 ]HERE[/url]

@RoyalMail admits to SELLING customers #mtb shock http://singletrackworld.com/forum/topic/royal-mail-have-binned-my-rear-shock/page/10 … @bikeradar @BikeBizOnline #custserv #custexp @BBCWatchdog

And have posted on Reddit:

[url= http://www.reddit.com/r/MTB/comments/1tbown/royal_mail_admits_to_auctioning_riders_kashima/ ]Here[/url] in /r/mtb

[url= http://www.reddit.com/r/bicycling/comments/1tbpky/xpost_royal_mail_admits_to_auctioning_riders/ ]And here[/url] in /r/bicycling

Wellers have asked me to email their customer services so I have done. Right...now to look up my local MP...

Someone asked above where i'm located... Edinburgh.

That cannot be legal?

Wonder how many Christmas parcels are going to be auctioned off by royal mail?

I wonder what the RM turnover total for this year is for the re-sold items ??

FOI request... ?

PaulGillespie - Member
Just spoken to the Police. They seemed to think it was not a case of theft or handling stolen goods but it was regarded as a business transaction and that I should consult legal advice or Ofcom should I wish to pursue it further.

Have just added Ofcom to my list to contact.

Sadly they may be right. It's a contractual issue. You entered into a contract effectively by handing over the goods. They didn't deliver on the contract to deliver the goods and have breached it by not informing you that the item was not allowed when posting or checking the item and not stressing that they will "destroy" / auction the item at their leisure. That's one for the civil courts basically, not criminal. A member of staff stealing the item is criminal but that's up to them to deal with. The contract was just between you and them to deliver the item and they have failed to do so and failed to return the item. They should therefore be paying up in full or return the item, plus compensation and costs.

Makes for a lot more hassle as you've got to take them to court.

Still, talk to OFT and see what they say. Citizens Advice could give some help also perhaps.

Is the Royal Mail guilty of Embezzlement? They took advantage of your situation for their own financial benefit. I do not believe for 1 second they have the right to sell something which does not belong to them.

hahahah am i reading this correctly? surely ive missed something?

they've taken your shock as dangerous? they've told you its to be disposed of? its then transported by RM themselves to an auctioneer? its then sold for a big profit (easily 250-350 on ebay), and the customer who paid his postage ends up losing out on a shock, his postage and then to boot the RM makes a £250-300 profit from this said item?!?!?

just absurd, deeming it dangerous is ridiculous, but at least if they genuinely felt this it should be disposed of, not flogged to an auction house and sold on for profit

i cant see how this is legal in the slightest, morally its absolutly shocking but RM clearly has non of these, but legally too?

wow im just godsmacked they'd literally steal a £500 piece of equipment off somebody just like that without contacting them first or similar 🙁

They probably meant the OFT, Office of Fair Trading. Ofcom deals with communications. Phones, broadband etc.

Blimey, how did we communicate before broadband & phones? 😉

http://consumers.ofcom.org.uk/tell-us/postal-services/

The problem is as mentioned above, by handing over the item and payment you have entered into a contract with RM.

They discharge all responsibility for checking if the item is prohibited with this statement lifted from their website and states that they will dispose of it as they see fit.

[i]You are responsible for checking whether or not an item is prohibited or restricted. If you send prohibited goods or restricted goods (and you do not comply with the relevant terms and conditions), we may deal with your items as we see fit, including but not limited to, disposing of the parcels concerned (in whole or in part).[/i]

Its harsh but I think you will have a hard battle in court to prove its theft or anything similar.

If you buy the dangerous contraband shock from the auctioneer how do they post it to you?

Blimey, how did we communicate before broadband & phones?

http://consumers.ofcom.org.uk/tell-us/postal-services/

ha, that's quite funny.

Only peripherally related to the ongoing discussion but my wife just returned from some last minute xmas pressie posting at the local post office, I happened to mention this thread to her and she recounted how she was presented with a laminated list of 'banned' substances and asked to provide assurance that none of those items were in the package. The teller went out of her way to highlight the 'containers that hold compressed gas' item on the list.
Secondly the wife happened to mention that she was hoping to get the parcel to it's destination by a certain date, was told that the only way that would happen was by using Special Delivery by 9am at a cost of £10ish. My wife said that was more than the value of the parcel and that she would take her chances on a lower carriage. The teller refused to allow her to send on anything other than the Special mentioned..
This is definately a new policy as the local PO staff are very nice, we know them well and they were not at all comfortable forcing excess charges on people.!!
Got to say I'm loving the benefits of the newly privatised PO.. 🙄

What Bigmick25 said unless the Ts&Cs are deemed unfair by a court

Have you asked them directly if you can have your property back? If they refuse, ask when you can have it back. If they can't tell you when, isn't that a clear intent to permenantly deprive you of your property? I'd imagine any danger from this item, actual, implied or assumed has now been neutralized or negated under their duty of care.

Houns - Member
They probably meant the OFT, Office of Fair Trading. Ofcom deals with communications. Phones, broadband etc.
Blimey, how did we communicate before broadband & phones?

http://consumers.ofcom.org.uk/tell-us/postal-services/

Anyway, try them both 😀

Bigmick, they accepted my parcel without discussing the T&Cs with me, I never signed anything or agreed to anything. If they asked what was in the package, I might have replied that it was a bike component. If that's the case, they accepted my parcel.

It is a very grey area and to be honest even if it doesn't win in court, that fact that it got so far and got so much publicity will hopefully be enough for RM to review their policies and procedures...Victory!

Hiding behind the premise that it was a dangerous item for air travel (their argument) doesn't cut it. Airlines accept air suspension on flights. I have personally been asked by check-in staff if i have removed the air from my suspension.

My complaint is not that my item was identified as dangerous, it's that they made zero attempt to contact me for me to collect in person, they deemed it safe enough to transport and sell on via an auction, they are profiting from a possession of mine.

Who else is this going to effect going forward, not just cyclists, all walks of life.

If this happened in Russia or China a lot of us would shrug our shoulders and say "well the system is corrupt, what do expect?"

As unfair a sweeping generalisation as that sounds, having family in these areas it is exactly the case! One recent example would be my Wife's mum posting a necklace to her for her Birthday.

"Would you like to insure the package?"
"Yes, please. XXX amount"
"What is in the package?"
"A necklace"

Never to be seen again! It didn't even make it past the person working in the post office or on to the posting system despite being given a receipt of postage! No way could we get it back either or even get a response. You just have to not be so naive to tell someone there is anything of any value in the package.

Luckily we have it pretty good in the UK although the Royal Mail have been properly shady and stupid with the handling and information they have divulged in this case. Pretty stupid to admit auctioning it off! Either tell people to get lost and take a small hit on occasionally getting sued (the Ryanair/ Russian post approach) or work for genuinely good customer service but at the expense of greater operating costs to the RM. One or the other, not a bodged attempt at combining customer service with shady operating practices 😀

If you take this to the small claims court you will most likely win but at the end of the day RM have little to lose and unfortunately don't give a monkeys about the case. Chances are they wouldn't even contest it. The problem is also so niche it is highly unlikely to affect their business unfortunately from a PR point of view. Most people don't consider posting any other way than RM.

That being said, the OP has dealt with this fantastically and the pursuit of the case is admirable. I'd have given up by now 😳

I'm no fan of Mojo but good on them for making sure the OP has nothing to lose either!

Best of luck!

Mate, I feel your pain but as with a lot of transactions in life by entering into the transaction (i.e. by handing over monies and goods to be transported) you are entering into a legally binding contract and the supplier does not have to highlight the T&C's to you the responsibility is on you to read them.
As far as their right to dispose of the goods without notifying you I fully agree is wrong (not necessarily illegal) but its stated in their T&C's so they will argue that point in court.

I hope you don't think I'm trying to defend the RM here, I agree they are a bunch of useless ****wits and I feel for you but this is just another example of how companies operate under the umbrella of complicated and implied T&C's.I'm not saying it is right but they will defend the case by stating that all their actions are highlighted in their T&C's.

I personally speak from experience of this with RM and some motorcycle parts I sent and despite me using full legal advice I was advised it would be money down the drain to pursue the matter further.

I am wholeheartedly behind you publicising this as the vast majority of people do not realise how exposed they are to this sort of thing when sending items

I'm utterly speechless!

Apart from saying well done Mojo and PaulGillespie for staying so calm. As mentioned by someone else, I'd be 'flipping my shit'.

(i.e. by handing over monies and goods to be transported) you are entering into a legally binding contract and the supplier does not have to highlight the T&C's to you the responsibility is on you to read them.

But if a contract is unfair business or unreasonable it can be challenged in court.

For example, say I own a taxi. Say I pick you up. I have some T&C on the back seat of the car. In the small print it says "On accepting this taxi you agree to give me your first born son".

You pay me, I go collect your son.

You get the idea.

Big mick, that's not true if they are particularly onerous. I've said it before and I'll say it again, for the amounts involved I'd be going to the small claims court to require them to defend themselves or more likely settle beforehand.

It does state on the website:-
You are responsible for checking whether or not an item is prohibited or restricted

This line is my problem:
3. All non-flammable compressed gases are prohibited
A very clear statement which seems like a very unfair policy statement as it is so vague and could mean many things to different people.

I gave them a ring to badger them to clarify the policy. I suggest everyone else does the same, will be sending emails too. Don't just leave it to Paul and others.

Royalmail have been great in my experience but this is not good!

If this is part of some 'transporting dangerous goods act' will all carriers be tied by the same regs at some point?

Small claims route costs very little , I think it cost us £70 to initiate proceedings a few years back when we had to do it, but is quite labour intensive.

If you feel strongly enough to spend your time fighting it, then this is probably the correct route to go down. It took us about 1.5 years from initiating proceeding to getting our money back, but it worked for us (this was not against royal mail though).

I'm no legal eagle , but it sounds like you'd have good shot at winning this.

I gave them a ring to badger them to clarify the policy. I suggest everyone else does the same, will be sending emails too. Don't just leave it to Paul and others.

Actually tempted to ring them to ask if a football is allowed to be posted.

But if a contract is unfair business or unreasonable it can be challenged in court.

This

Unfair Terms in Consumer Contracts Regulations 1999

[i]Regulation 5(1)[n 3] defines the principle of unfair:

"Causes significant imbalance". For a term to be deemed unfair, this requires the term to be to the detriment of the consumer and benefit the seller or supplier to an excessive degree.[/i]

I think it would be hard for RM to argue that selling on confiscated goods for profit with no notice, right of appeal or hope of compensation was fair.

Again hats off to the OP, I think it would be difficult for me to remain calm in the face of such gross intransigence

And well done Mojo

Shocking.

Today I learned: intransigence

Story on the Daily Fail

[url= http://www.****/news/article-462606/Royal-Mail-set-sell-lost-post-items-Ebay--pocket-profits.html ]Lost Parcels Sold on Ebay[/url]

I think they would love to know about "dangerous" goods being confiscated and sold too.

I'm sending this to my mate who is a sub-ed at the Register. Not sure if it's their cup of tea, but worth a try.

Royal Mail are a PLC now buy a share and get along to the AGM with some bombers

EDIT: Who do the RM then get to deliver the package once sold on since they cant do it themselves?

I need to return a faulty light switch to the supplier, but my solicitor has broken up for Christmas.

Shall I just wing it or am I better off using an alternative courier?

Bitterwallet love this sort of story - I'd contact them.

[quote=PaulGillespie said]Someone asked above where i'm located... Edinburgh.

I've checked on Google maps. Edinburgh to Risca, 393 miles - far too dangerous for them to transport it there. Edinburgh to Chertsey, 411 miles - best take it there instead. I'm assuming the dangerous goods don't magically make their own way to Chertsey. I think you have your first piece of evidence about the contractual terms being unreasonable right there if they're claiming the reason they have to dispose of the shock is that they can't transport it.

[quote=DaveyBoyWonder said]What are the alternatives to popping down to the post office and asking for them to (try to) send a parcel though?

All sorts - many companies will pick up, several provide drop off locations at least as convenient as the RM - I use MyHermes a lot for ebay sales as they're significantly cheaper than RM/PF for larger parcels (just sent a Rothan using them - less than half the price of PF with MyHermes).

http://www.parcel2go.com/ is the standard place offering a variety of different alternative carriers to the general public - compare and contrast.

BTW it occurred to me that the reason this thread has gone the way it has is that we're all thinking "could have been me" - presumably pretty much everybody on here owns or has owned some sort of suspension component, and the vast majority of us have sent them off to be serviced (IIRC I've used 4 different companies and probably sent shocks or forks for service at least 10 times, all I think using RM or PF).

That's watchdog been informed.

That's watchdog been informed.

Excellent. Hope they get they get back to you. At the very least a change in policy by Royal Mail to explicitly state what can and cant be sent at the point of sail is needed, similar to checking in baggage for a flight.

Bitterwallet informed.

can someone with photoshop skills make up a scumbag royal mail logo.

[img] [/img]

Thats it, I'm so upset at this that I've just sold all my Royal Mail Shares

For a measly £600 profit as well 🙁

Hmm - might buy myself a new shock 😀

[img] [/img]

[url= http://i.imgur.com/jOGSIO4 ]http://i.imgur.com/jOGSIO4[/url]

Careful, Ninfan - don't blow it on a rebound purchase.

Can you post the email address of the CEO? I'd quite like to ask him a few questions...

Been done before... but:

[img] [/img]

Boris, it's on page two or three. It's a her.

Hi Paul, I don't often post on here, but read this story via Facebook. I really feel for you,, but you have handled this situation exceptionally well and with dignity. I doff my cap to you sir, well done, I hope it all gets sorted.
Well done to Mojo too, top work guys, what a nice offer to the OP.

not just bike bits, looks like they dispose of cameras as well -

[url= http://forums.overclockers.co.uk/showthread.php?t=18531344&highlight=royalmail ]http://forums.overclockers.co.uk/showthread.php?t=18531344&highlight=royalmail[/url]

To everyone sending good wishes, thank you very much, this situation has been made much easier due to the support on here. Still can't believe i've not had a total flaming...yet 😆

"STOP 'IM, 'EE's GETTIN' AWAY!"

[img] [/img]

</Photoshop_For_Beginners>

So I was lucky to send my Lezyne light and batteries to and from a shop for warranty

[img] [/img]

Clearly busy in the last hour at work.

Looking at that Wellers auction website, a lot of their auctions are for bulk disposal of what the RM would classify 'dangerous items'. If these are all being generated through RM thats a hell of a lot of confiscated stuff - there's 1'000's of items on a daily basis, and obviously enough to warrant seperate auctions for bike stuff, electronics, perfume etc.

I mean, that is actually staggering - enough confiscated bike parts for a seperate auction 😯

Will be interesting to see the catalogue on line closer to the auction date - hope nobody bids on the OP's shock!

Hopefully someone will shove it on Bikebiz and warn all retailers, wholesalers and consumers hit em in the pocket.... it the only way. Seems like a large scale scam which I assume generates a lot of cash.......get it on Jezza Vine!!! 😯

Discussion about Royal Mail stealing property started on Moneysavingexpert http://forums.moneysavingexpert.com/showthread.php?t=4850864

Overclockers thread contained a couple of useful bits:

James Eadie, Director of Product & Services PR
Royal Mail Group
07850757271
James.r.eadie@royalmail.com

Tim Cowen, Director of Consumer & Business Media Relations
Royal Mail Group,
07720412143
Tim.cowen@royalmail.com

Mobile numbers....!

They also seem deem perfume and aftershave as dangerous falls under flammable........ibidder has huge lots of stuff from RM, seems they get rid of an awful lot of peoples property!!!!

..this is just another example of how companies operate under the umbrella of complicated and implied T&C's.I'm not saying it is right but they will defend the case by stating that all their actions are highlighted in their T&C's.

Probably an equally worrying thought is who the hell buys perfume/ bike parts/ cameras not in their original manufacturers packaging in bulk and where does it go after the auction? Who is the resident Dom Littlewood on STW and are you up for the task? 😀

Go for the real Dom Littlewood.

dom@flametv.co.uk

Probably an equally worrying thought is who the hell buys perfume/ bike parts/ cameras not in their original manufacturers packaging in bulk and where does it go after the auction?

eBay.

(To be posted by Royal Mail obviously 🙄 )

Have we suggested sending this thread and a precis to Private Eye yet? - strobes@private-eye.co.uk

Twodogs - Member

Whether terms and conditions are legally enforceable isn't a police matter...That's for the courts to decide
Posted 1 day ago # Report-Post

In theory - however Getting It To Court means either starting a private case at risk OR getting the Police to take action - and even if they investigate, the Crown Prosecution Service could shut the whole thing down by deciding it was not something that they wanted to prosecute for a whole range of [url= http://www.cps.gov.uk/prosecution_policy_and_guidance.html ]reasons[/url]

DaveyBoyWonder - Member

I too wont be risking sending anything with RM again. Horrendous customer practice.

This.

Impressed by Mojo, will be giving them work in the future

And this.

[b]What are the alternatives to popping down to the post office and asking for them to (try to) send a parcel though?[/b]

Couriers a plenty.

Collect+ are mentioned already and seem reasonable, plus (ho ho) you can send stuff from your corner shop/petrol station etc.

I'm a fan of [url= http://www.interlinkdirect.co.uk/online_sales/initialise.action ]Interlink[/url] - have used them without issue plenty of times - just be careful which options you choose.

There are any number of alternatives if you live in a town/city - villages are a bit trickier but still possible if someone is at home.

I will happily join a Royal Mail boycott until they sort this mess of 'service' out. However it's dressed up and regardless of teh frontline Police response, it's highway robbery - and of the Royal Mail no less.

Do collect + deliver to the recipients door or do they have to collect from a similar shop/petrol station their end.

If someone were now kind enough to supply us all with old shock boxes we can all take a shit in them and send them by Royal Mail to Royal Mail.

Paul - pretty sure you'll get your shock back. Haven't read all 14 pages here in case there's updates in the middle saying the same.
I had the same problem and a week later the shock ended up at Mojo (who by the way were very aware of this as I spoke to them on numerous occasions) but it may be a different person you spoke to or they've just forgotten.

Anyway - here's how it goes:
Parcel is detected (new guidance issued late summertime to staff) and package is sent to Ireland which is the only place they deal with suspect packets now. It's checked there. I think this all happens surface mail too.
Once it's checked it's often just sent on to its original destination with a letter apologising for the delay and that there's nothing wrong with your package after all.
You have to unfortunately ignore the process crap that you go through and I know how bad it is - I thought for a week I'd lost a CCDB. No one in Cust services can tell you anything as they don't actually know anything. Only someone in Belfast can and you can't speak to them.
IMHO in a week or two it'll arrive at Mojo (mebbe later this time of year).

You got my number ? PM me or gimme a call if you want. I think you should have it from the Dudes weekend?

Cheers, Martin.

Can I try and summarise?

[b]The shock is a dangerous item which they can't transport.[/b]
However they're quite capable of transporting it to Surrey to sell it, clearly that's not actually true then.

[b]Ah, but it contravenes their stated T&Cs[/b]
Well actually that's not the case either. The T&Cs ( http://www.royalmail.com/sites/default/files/RM_General_TermsConditions_Oct13_1.pdf) refer you to www.royalmail.com/prohibitedgoods which redirects to http://www.royalmail.com/personal/help-and-support/Tell-me-about-Prohibited-Goods. The wording in that is:

Gases
Gases that are compressed, liquefied or dissolved under pressure, permanent gases which cannot be liquefied at ambient temperatures, liquefied gases which become liquid under pressure at ambient temperatures, dissolved gases which are dissolved under pressure in a solvent.
1. All flammable compressed gases are prohibited e.g. blowlamps; butane; lighters and refills containing flammable liquid or gas; ethane; gas cylinders for camping stoves; hydrogen; methane and propane.
2. All toxic compressed gases are prohibited e.g. chlorine; fluorine etc.
3. All non-flammable compressed gases are prohibited e.g. air bags; scuba tanks, carbon dioxide; fire extinguishers; neon and nitrogen.

No mention there of empty gas containers - that's the bit they're making up. The bloke from RM dangerous goods [url= http://singletrackworld.com/forum/topic/royal-mail-have-binned-my-rear-shock/page/2?replies=443#post-5607967 ]says[/url]:

Because the product is charged by filling with compressed air and whether it is full or not it is deemed a prohibited item under the above guidelines.

Except the T&Cs don't actually say that, so if they claim that you agreed to them, then that still doesn't justify their actions. IANAL, but I've spent time recently interacting with barristers (including being cross-examined by one) and I am sure that one would completely shoot down any claim that their T&Cs say empty containers are prohibited. It simply doesn't say that, and implying it isn't good enough - the exact wording is important. Any catch all involving the bit at the bottom about reserving the right to refuse any other item is quite clearly an unreasonable term, as how is the customer supposed to guess what non-dangerous items they will deem come under that?

Finally I note that in the reply form the RM dangerous goods team he quotes T&Cs section 4.9.6 where it says:

we may deal with such item in our sole and absolute discretion (without incurring any liability whatsoever to you or your intended recipient) including destroying or otherwise disposing of such item in whole or in part, or returning the relevant item to you.

...note the last phrase - I can't see any justification at all for them selling your goods rather than doing that.

http://www.****/news/article-462606/Royal-Mail-set-sell-lost-post-items-Ebay--pocket-profits.html

Totally agree aracer, the issue is getting Royal Mail to listen to us little folk. Hopefully if enough pressure is applied we can change their procedures and policies to ones that are more realistic and with a dose of common sense.

Martin, no chance of me getting the shock back. Sounds like you were very very lucky. I've been told by rm that my shock has already been sent to auction. I only posted it last Tuesday!

Fingers crossed but this may now be on a news desk at the Daily Wail.

Every now and again, the end does justify the means....

Nice one Mojo and, as has been said, well done Paul for staying so calm.

This morning i received 10 c02 cartridges i purchased off ebay - delivered via royal mail!