Sorry, missed the earlier link.The auctioneers named have one in January for bikes & accessrories - could be interesting.
14th January
No catalogue published yet though.
That's handy, it's just down the road from me and I'm off work on the 14th. I might have to pop down and have a look 😀
Just to help those late to the party (it's taken me about 10 minutes to pick up this thread from where it left off yesterday!), here's links to this eBay seller's listings which do appear to feature many potentially RM 'prohibited' items:
[url= http://www.ebay.co.uk/sch/sharonj2013/m.html?_nkw=&_armrs=1&_ipg=&_from= ]sharonj2013[/url]
[url= http://www.ebay.co.uk/sch/sharonkind123/m.html?_nkw=&_armrs=1&_ipg=&_from= ]sharonkind123[/url]
Looks fish-a-saurus.. 😮
Funnily enough, I just sent a parcel off today. The women specifically asked me what was in it as they now had to be stricter on what was allowed. She even gave ma a leaflet. Maybe a memo has been sent round.
I'm losing confidence in a happy outcome... just had a read of the RM chat website and this confiscation seems to be going on on a huge scale. Alcohol, perfume, minor electronic parts etc.
If I though I was a special case I'd feel a bit happier but now I just think I'm in the same boat as hundreds of other unlucky victims.
Notmyrealname - if you end up with a new shock, let me know 🙂
I sent two bike stems this week. I was asked what the package contained but not WHY at the post office.
To be brutally honest if theres a risk that they can keep whatever I pay for them to transport I wont ever use their service again. Whether the OP has a happy outcome or not.
If you identify the shock when the auction house release the catalogue, tell the police an the auction house that they are about to sell stolen goods.
Edit: damn link wont work
I've just been discussing this topic with a colleague who's well in to his Motorbikes, he sends the shock from his track bike for a service/tune a couple of times a year, He reckons he knows a few others who probably do the same sort of thing...
If they're going to implement this policy across the board I'd be interested to see what happens when the cease a ~£1K+ M/C shock...
Sorry if this has already been stated, but surely Hydraulic brakes could fall foul of these rules too as there is (potentially dangerous) brake fluid within the hoses!
Looks like I'll be finding an alternative method for sending a couple of sets of brakes I have to sell!
no more mail order condoms, they could contain air or high pressure fluids..
There is a lot of stuff that can fall foul of these rules. 🙄
It looks like collect +, Hermes etc can save a fortune this year on advertising, just sit back and let the RM self destruct!!!
[quote=hora said]It says Hermes on the bike canisters
Can't read all the thread, so maybe this has already been said - surely your case against RM is helped by people like the guy on the previous page who has just sent his "shocks" by RM and the package got through.
If his got through and yours didn't then they have acted incorrectly with yours. It's proof that they are not dangerous items.
I'd suggest going down with a set of Bombers, but they might confiscate them.
Notmyrealname - if you end up with a new shock, let me know
I'll keep an eye out for one 😆
On a serious note it is ridiculous what has happened to the OP (and countless others it would seem from that other thread), not got much faith left in RM, not going to be sending anything of value with them any more.
+1 for watchdog and press, kick up a stink, its the only way they'll listen.
I'd warn against any kind of cyber witch hunt against the owner of the ebay and twitter accounts that have been posted. She may be perfectly legitimately buying 'confiscated' stock from RM and then sorting, advertising and selling it on.
I don't think anybody was suggesting that, bails - if they are they're fairly much on their own.
The ebay sellers really are not at fault. They are purchasing stock from a company which deems it to of breached their policy.
The company at fault here is RM in my opinion for re-selling items to e general public.
OP - I have read the thread, but would encourage you chase them up depending on the time you last spoke to them.
In then event of RM dismissing the issue, I would make direct contact with some of the big names in the UK bike scene, however dont forget some of these big companies will get heavy discounts with RM and may not want to put their necks on the line with the product they sell.
It's been enough for me to email my entire buying team and our key trade partners to request that no samples are sent forwards & backwards with RM from now on, and that we should use Parcel2Go's standard service, which is usually UPS. Not a huge amount in RM terms, probably 200-300 parcels a month, but at an average of £8 a time, a decent hit to their revenue line. Hopefully more companies will do the same too.
The ebay sellers really are not at fault. They are purchasing stock from a company which deems it to of breached their policy.
Not outwith the realms of possibilty that the ebay sellers have an inside man looking out for prime stock to confiscate
The ebay sellers really are not at fault. They are purchasing stock from a company which deems it to of breached their policy.
Providing this is what they are doing, then yes, this is correct.
There's something a little distasteful about RM profiting from goods they deem "dangerous" - if it's too dangerous for their staff to carry, surely it is too dangerous to sell on to the general public?
If his got through and yours didn't then they have acted incorrectly with yours. It's proof that they are not dangerous items.
It's not though is it - just that some get checked and some don't. Bit of a strawman there.
If you post a load of ming vases and one doesn't get smashed that doesn't mean that none will. Or... you post a load of sulphuric acid in phials, if one doesn't break that doesn't mean it's not hazardous.
Is it wrong that I'm really tempted to look at the RM auction next month, particularly as I'm not far from the auction house to pop over and get bits!
surely your case against RM is helped by people like the guy on the previous page who has just sent his "shocks" by RM and the package got through.
Bit like saying your mate was speeding yesterday and got away with it, therefore you should too, officer...
Now you know why RM's advert says "we love parcels" its because they get your money for a service they don't give and then make more money selling your goods on! see how the shares are rising? should please a few STW's that bought them.
andyrm - MemberProviding this is what they are doing, then yes, this is correct.
There's something a little distasteful about RM profiting from goods they deem "dangerous" - if it's too dangerous for their staff to carry, surely it is too dangerous to sell on to the general public?
I agree, profiting from such items which are included in their loose T&C's for that type of item is simple wrong.
"we love parcels"
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It's not wrong; it's theft.
RM has a duty of care to protect its employees from harm by banning and safely disposing of hazardous materials. That's fair enough.
However, those items never become RMs property, so they can't sell them on. They certainly aren't the Ebayer's property to sell.
If I was the OP I'd be tempted to report it to the police.
should please a few STW's that bought them.
suspect that most STWers than have RM shares got them for free, by being posties. the rest prolly only have a financail interest indirectly by having pensions, tracker funds, etc.
I'm still for the Anne Robinson treatment. RM might not admit anything, but my well cough up a few quid in an exceptional case.
So, here's my plan.
I will stick up a "terms & conditions" notice on my front door. It specifically says "Postmen and their goods are prohibited, and will be confiscated if found on my property.
When Postie comes tomorrow, i shall point at said notice, take his post bag off him and send him on his way. I shall then sell contents on ebay.
Sounds fair to me.......... 😉
A guy I worked with had a flat mate who was a postie who was sacked for stealing the mail.
Apparently caught because his car was visibly littered with many opened and un opened letters he should have delivered.
The Royal Mail brought no charges against him, just sacked him.
I too think the fact I have to buy insurance from them against them losing, breaking or stealing my stuff is plain extortion. If they had to cover losses a lot less stuff would get lost, Broken or stolen.
I thought that interrupting the mail was a criminal offence? Surely that would be able to be applied in this ^^^ and the OP's case?
As for escalating this, I would get on the phone to R4's Your and Yours. They seem keen to take on any sort of consumer champinionioning.
champinionioning.
Wow!! 😆
[i]Wow!![/i]
champinionioning - a difficult word to stop spelling 🙂
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Just had a call from a gentleman from the Chief Exec's office.... been told that the shock has been disposed of. He doesn't know where it is!
I pointed out that he must have records which method of disposal was selected. He confirmed that they would and that he'd find out and get back to me. He told me that it didn't look good and that since the new regulations came into force earlier in the year that this type of situation have caused a lot of problems.
so how do I escalate this?
Sternly worded letter to RM 🙄
Letter to MP
Contact Police
Citizens advice
Trading standards
National news papers
Magazines
Social media
Rogue traders
Watchdog
???
RicB - MemberIt's not wrong; it's theft.
RM has a duty of care to protect its employees from harm by banning and safely disposing of hazardous materials. That's fair enough.
However, those items never become RMs property, so they can't sell them on. They certainly aren't the Ebayer's property to sell.
If I was the OP I'd be tempted to report it to the police.
Totally agreed. "You've sent something that's too dangerous to deliver. Our only option is to [s]destroy it securely[/s] sell it for profit." WTF, frankly.
so how do I escalate this?Sternly worded letter to RM
Letter to MP
Contact Police
Citizens advice
Trading standards
National news papers
Magazines
Social media
Rogue traders
Watchdog
???
All of the above!
Maybe see if the major mags can pick up the story and start the social media off for you, someone (Dave?) from STW has already commented I think.
It's bonkers that RM can do this.
I've been in contact with Dave@STW hopefully this may help apply some additional pressure.
I hope it does hit RM hard, that over time people wont risk anything other than a book or box of tissues. Must admit that recently I sold a few bits on ebay and the cost of postage was just crazy compared to the last time i sold stuff. I lost a bit of money on that lot. I have used parcels2go in the past and been very happy, so i wager that i will just carry on with them. Collection from my place of work also included in a sensible price.
Slighlty OT- I'd be interested to know why the entity that was allowed to buy the most shares (6%)- who they are. Apparently its an offshore company. I think every other company was allowed 3% max?
Sternly worded letter to RM
Letter to MP
Contact Police
Citizens advice
Trading standards
National news papers
Magazines
Social media
Rogue traders
Watchdog
???
All of the above.
Happy to get this one tweeting for you and do some targeted tweets to warn companies not to use RM.
Why not let RM know that you appreciate their assistance so far, but as pointed out previously, they need to prove you did not state contents when posting and believe their T&C of what constitutes a potentially dangerous item are unreasonable. If they cannot locate the item or how they disposed of it, you will report to police as theft.
Subtly mention you don't want to have to start a social media frenzy...
Will be a big can of worms and a PITA for them if they need to start investigating all similar claims....
When ever I buy anything off the web I have to tick a box stating I have read all ther t&cs before letting me proceed.
Surely if they are confiscating goods to sell for profit they should be making people sign something saying they understand all terms and conditions at point of posting.
As the way things are the system is wide open for abuse.
Slighlty OT- I'd be interested to know why the entity that was allowed to buy the most shares (6%)- who they are. Apparently its an offshore company. I think every other company was allowed 3% max?
It was Fox, so they could intercept all their products being sent and re-sell them for profit.
Now to watch to see the buggers try to sell it on. Judging by some of the stuff on those ebay accounts, I'd be surprised if they didn't.
I'd agree with the earlier posts that selling other people's property on without their explicit consent should rank as theft, but they will of course claim that by handing over at the post office, you accepted their spurious t&cs which effectively give them carte blanche to do what they will with your 'dangerous' goods.
Would be nice to see that tested under criminal or civil law, but I imagine the coppers wouldn't be keen to spend their time on that particular grey area.
At least you have someone at head office you can now discuss directly with, as opposed to the nameless and faceless pit of despair that is the usual complaints process.
I gave up on RM for anything valuable after they lost a £30 bike bit. I hadn't insured it because their counter person told me that standard post was covered up to (iirc) £50. So i went with a signed for delivery but no special insurance. So when they lost it, i claimed for my £30 'loss' only to be told that they wouldn't pay it because they had no proof that the contents were worth £30. Even though i emailed them links to the FS thread on here, etc. They reimbursed the cost of the postage, and to rub it in, did it in stamps so in effect no cost to them because the only way i could use them was to send something else!!
Why would the police care? they're just following their Ts & Cs
(Not that I agree with them but I can't see why it could be considered theft or fraud)
I think shouting from the rooftops on social media is the answer but you have to give the chap from head office a chance to do something....he has, after all, got on touch twice
In my experience with RM, requests for records usually result in shrugged shoulders about why they can't find them.
Anyway, makes me think if I was to risk RM for posting a shock, I'd make a note of any serial numbers on it first. Match that on an ebay item and you've definitely got a case of theft. Though RM will of course argue you breached their terms by sending a prohibited item and their terms you could never have read say they can auction the item if they want.
This situation is nuts. Really think I'll stop using them to send anything at all now. That they've gone private I hope means we get competition including for the final mile and for the Post Office.
