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Royal mail have bin...
 

[Closed] Royal mail have binned my rear shock!

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Several are still listed as RM 1st class though Hora.


 
Posted : 19/12/2013 12:27 pm
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Watchdog! 🙂


 
Posted : 19/12/2013 12:27 pm
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[quote=PaulGillespie said]
I genuinely think I've been lucky and am optimistic about a positive outcome.

I wouldn't like to hear about one of your unlucky experiences 🙂


 
Posted : 19/12/2013 12:29 pm
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So, if Royal Mail decide they can't carry something after you've already sent it, couldn't they just arrange for the onward journey to b completed by MyHermes and then bill the recipient? I'd rather a £20 delivery bill than lose a £500 shock.


 
Posted : 19/12/2013 12:30 pm
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It's utterly ridiculous - why would getting them to sharon be any less risky than returning to sender!


 
Posted : 19/12/2013 12:32 pm
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Alex...buyer collects from RM?


 
Posted : 19/12/2013 12:38 pm
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[quoteDoesn't seem right at all that RM can refuse to carry things then sell them off at auction.
And not only that but quoting a postage price specifying RM as the delivery method!

This must be the ultimate revolving cash making scheme. Buy it off the two RM Ebay floozies, send it by RM and its confiscated... then appears back on Ebay and off we go again. BOOM !

Alex Simon +1.

Watchdog...


 
Posted : 19/12/2013 12:39 pm
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This all stinks. The ebay seller is offering RM services on the listings.

+1 for watchdog!


 
Posted : 19/12/2013 12:39 pm
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how does one get to these Royal Mail auctions? This Sharon seems to have the monopoly on the items. Maybe they don't make it to auction....


 
Posted : 19/12/2013 12:40 pm
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From a RM Chat Forum:


If these confiscated goods are being destroyed then can someone tell me how someone is selling confiscated goods on Ebay? This person is selling large quantites of items mostly liquids in tins or bottles, some hazardous, some not. We recently made a test purchase from them and from the batch number on the prodct we are 100% certain this item was the same item confiscated from us by Royal Mail a month ago. And to add insult to injury the Ebay seller posted the hazardous item to us by Royal Mail!!

So if confiscated items are not being destroyed then someone at Royal Mail is stealing them.

[url= http://www.royalmailchat.co.uk/community/viewtopic.php?f=6&t=50885&sid=381ea500aef33452f2d80213bcdd9fe1&start=15 ]HERE[/url]


 
Posted : 19/12/2013 12:41 pm
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[url= http://www.royalmailchat.co.uk/community/viewtopic.php?f=6&t=50885&sid=d5f175edd92753ecef24f975eb36998d ]Anyone seen this thread?[/url]

Beaten by a minute.


 
Posted : 19/12/2013 12:42 pm
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Having had items go missing in the past (product samples being sent to our office) and got nowhere due to very obvious resistance, I'd suggest the following:

- Speak to your local sorting office manager (go in there). Tell him that you believe there is theft going on for the purposes of profit on Ebay and that you have evidence of it (print off those Ebay account pages). Tell him you have raised a query and are facing resistance. let him know he has 48 hours (not the bullsh*t 15 days or whatever they quote) to investigate and feed back or you will call the Police in and he can then deal with the operational disruption it will call. Let him know that you have notified the local press of a pending raid by Police.

I got a call within a day to advise that *surprise surprise* they had located our supposedly lost items.

There seems to be a real resistance to transparency in RM and an acceptance that it's ok for items to be lost, damaged, destroyed or now siezed and sold on spurious safety grounds. Hopefully privatisation will result in a top to bottom review of people & processes and get rid of old staff & attitudes.


 
Posted : 19/12/2013 12:43 pm
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[quote=Onzadog said]Anyone seen this thread?
Beaten by a minute.

Linked to on an earlier page in this thread.


 
Posted : 19/12/2013 12:46 pm
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The RM forum thread mentions RM selling "destroyed" good off to an auction house from where they're purchased by Ebay sellers. So sharon may be an innocent party in all this.

Maybe.


 
Posted : 19/12/2013 12:50 pm
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Wondering whether to message this "Sharon" on eBay to see what she says.....


 
Posted : 19/12/2013 12:54 pm
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sorry, missed it earlier.


 
Posted : 19/12/2013 12:56 pm
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Sorry, missed the earlier link.

The auctioneers named have one in January for bikes & accessrories - could be interesting.

[url= http://www.wellersauctions.com/trade-retail/auctions/tuesday-14-january-bicycles-and-accessories.html ]14th January[/url]

No catalogue published yet though.


 
Posted : 19/12/2013 1:00 pm
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The seller is probably buying the contents sight unseen by the pallet load. There was a case with Practical performance car a couple of years ago where one of their blokes sent an ecu off to get tweaked and it went missing in the post - it turned up on ebay 100% identifiable as it was specially built for a twenty seven liter V12 engine.
The innocent ebay buyer was also left with a useless ecu as he did not have a v12 enginge to attach it to. 🙄


 
Posted : 19/12/2013 1:02 pm
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Don't suppose the OP has a record of the shocks serial number? Could be very interesting if that turns up in the auction.


 
Posted : 19/12/2013 1:02 pm
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We probably should go to watchdog and some news outlets for this - it's hilarious if nothing else.

Confiscate goods due to be against RoyalMail policy - sell them to auction - send via RoyalMail to winner.

Seems legit.

#RoyalMailGate


 
Posted : 19/12/2013 1:29 pm
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We probably should go to watchdog and some news outlets for this - it's hilarious if nothing else.

Confiscate goods due to be against RoyalMail policy - sell them to auction - send via RoyalMail to winner.

Seems legit.

More than legit, it's genius, as then you can confiscate them again when they are sent to the winning bidder 🙂

Maybe one for You and Yours on Radio 4 too.


 
Posted : 19/12/2013 1:35 pm
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Watchdog's one thing - I'd say a far better channel (and potentially more damaging for RM, so greater leverage) would be the Daily Mail and Daily Express, as their target demographic is very much the "outraged" middle Englanders who lap up things like Watchdog, Rogue Traders etc, and press coverage is much easier to recirculate in these days of syndicated news feeds.......

DMGT (who own the Daily Mail) own a huge number of regional websites they populate with spurious content that serves to drive traffic - a case of never let the truth get in the way of a good story if it will generate page impressions (see Bristol Post). Will see if I can find a contact in my press lists. They'd lap up a story of "Royal Mail stealing goods on the pretence of safety then selling for profit".


 
Posted : 19/12/2013 1:39 pm
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I've got a homing pigeon for sale if anyone is interested.
(no refund if you lose it)


 
Posted : 19/12/2013 1:41 pm
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I just sent my air shocks to TF for service via the Royal Mail. I had them nicely boxed in a Fox suspension box and nobody asked any questions and TF have confirmed they arrived safe and well as expected.

The only questioning from the Post Office was about buying extra insurance for them incase they lost them. WTF!


 
Posted : 19/12/2013 1:50 pm
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Sorry, missed the earlier link.

The auctioneers named have one in January for bikes & accessrories - could be interesting.

14th January

No catalogue published yet though.

That's handy, it's just down the road from me and I'm off work on the 14th. I might have to pop down and have a look 😀


 
Posted : 19/12/2013 1:52 pm
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Just to help those late to the party (it's taken me about 10 minutes to pick up this thread from where it left off yesterday!), here's links to this eBay seller's listings which do appear to feature many potentially RM 'prohibited' items:

[url= http://www.ebay.co.uk/sch/sharonj2013/m.html?_nkw=&_armrs=1&_ipg=&_from= ]sharonj2013[/url]

[url= http://www.ebay.co.uk/sch/sharonkind123/m.html?_nkw=&_armrs=1&_ipg=&_from= ]sharonkind123[/url]

Looks fish-a-saurus.. 😮


 
Posted : 19/12/2013 1:53 pm
 ianv
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Funnily enough, I just sent a parcel off today. The women specifically asked me what was in it as they now had to be stricter on what was allowed. She even gave ma a leaflet. Maybe a memo has been sent round.


 
Posted : 19/12/2013 1:55 pm
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I'm losing confidence in a happy outcome... just had a read of the RM chat website and this confiscation seems to be going on on a huge scale. Alcohol, perfume, minor electronic parts etc.

If I though I was a special case I'd feel a bit happier but now I just think I'm in the same boat as hundreds of other unlucky victims.


 
Posted : 19/12/2013 1:57 pm
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Notmyrealname - if you end up with a new shock, let me know 🙂


 
Posted : 19/12/2013 1:59 pm
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[url= https://twitter.com/sharonkind ]Sharon Kind on Twitter[/url]


 
Posted : 19/12/2013 1:59 pm
 hora
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I sent two bike stems this week. I was asked what the package contained but not WHY at the post office.

To be brutally honest if theres a risk that they can keep whatever I pay for them to transport I wont ever use their service again. Whether the OP has a happy outcome or not.


 
Posted : 19/12/2013 2:01 pm
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If you identify the shock when the auction house release the catalogue, tell the police an the auction house that they are about to sell stolen goods.


 
Posted : 19/12/2013 2:03 pm
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Edit: damn link wont work


 
Posted : 19/12/2013 2:11 pm
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I've just been discussing this topic with a colleague who's well in to his Motorbikes, he sends the shock from his track bike for a service/tune a couple of times a year, He reckons he knows a few others who probably do the same sort of thing...

If they're going to implement this policy across the board I'd be interested to see what happens when the cease a ~£1K+ M/C shock...


 
Posted : 19/12/2013 2:28 pm
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Sorry if this has already been stated, but surely Hydraulic brakes could fall foul of these rules too as there is (potentially dangerous) brake fluid within the hoses!

Looks like I'll be finding an alternative method for sending a couple of sets of brakes I have to sell!


 
Posted : 19/12/2013 2:31 pm
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no more mail order condoms, they could contain air or high pressure fluids..


 
Posted : 19/12/2013 2:36 pm
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There is a lot of stuff that can fall foul of these rules. 🙄

It looks like collect +, Hermes etc can save a fortune this year on advertising, just sit back and let the RM self destruct!!!


 
Posted : 19/12/2013 2:44 pm
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 DezB
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Can't read all the thread, so maybe this has already been said - surely your case against RM is helped by people like the guy on the previous page who has just sent his "shocks" by RM and the package got through.
If his got through and yours didn't then they have acted incorrectly with yours. It's proof that they are not dangerous items.


 
Posted : 19/12/2013 2:49 pm
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I'd suggest going down with a set of Bombers, but they might confiscate them.


 
Posted : 19/12/2013 3:06 pm
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Notmyrealname - if you end up with a new shock, let me know

I'll keep an eye out for one 😆


 
Posted : 19/12/2013 3:07 pm
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On a serious note it is ridiculous what has happened to the OP (and countless others it would seem from that other thread), not got much faith left in RM, not going to be sending anything of value with them any more.

+1 for watchdog and press, kick up a stink, its the only way they'll listen.


 
Posted : 19/12/2013 3:08 pm
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I'd warn against any kind of cyber witch hunt against the owner of the ebay and twitter accounts that have been posted. She may be perfectly legitimately buying 'confiscated' stock from RM and then sorting, advertising and selling it on.


 
Posted : 19/12/2013 3:13 pm
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I don't think anybody was suggesting that, bails - if they are they're fairly much on their own.


 
Posted : 19/12/2013 3:18 pm
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The ebay sellers really are not at fault. They are purchasing stock from a company which deems it to of breached their policy.

The company at fault here is RM in my opinion for re-selling items to e general public.

OP - I have read the thread, but would encourage you chase them up depending on the time you last spoke to them.

In then event of RM dismissing the issue, I would make direct contact with some of the big names in the UK bike scene, however dont forget some of these big companies will get heavy discounts with RM and may not want to put their necks on the line with the product they sell.


 
Posted : 19/12/2013 3:21 pm
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