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How come the press aren't all over this?
enfht -
Thousands are no doubt reading this unimaginably mental story unfold whilst fighting a newly-discovered Daily Mail instinct welling up inside their bellies. Oh the outrage!! Funniest thread ever. Shoot them all etc.
You are [url= http://www.royalmailgroup.com/about-us/management-committees/group-executive-team/mike-newnham ]Mike Newnham[/url] and I claim my £5.
enfht - Member
Thousands are no doubt reading this unimaginably mental story unfold whilst fighting a newly-discovered Daily Mail instinct welling up inside their bellies. Oh the outrage!! Funniest thread ever. Shoot them all etc.
What a chump.
Chip - sorry but why did you think that you contacting RM would make any difference, or you would get an answer? Well done for wasting peoples valuable time...and making yourself out to be a self righteous keyboard warrior.
As this potentially affects a lot of us, can this be made a sticky until the Wellers auction is passed and we may get an outcome. I would hate for it to go quiet and just dissapear.
What the thieving bastards valuable time.
I thought maybe that if enough people complained some one may see sense ( highly unlikely I know)
But if no one complains nothing will change.
I thought a keyboard warrior was someone who caused personal offence.
Have you noticed the auction is still on but no items available.
I would hate for it to go quiet and just dissapear.
I can't see this thread disappearing anytime soon!!
I hadn't seen this thread before but cast my eyes over it last night as I got in bed then lost an hours sleep reading it all.... I blame you lot!
I can honestly say that what is going on behind closed doors just beggars belief. I can understand they have a duty of care but their actions, attitude and reason seem on another planet.
I will keep an eye on this thread, hope the OP all the luck for a reasonable outcome and hope that common sense may prevail. I doubt it very much though.
Just like to say a big "GOOD SKILLS" to the people over at Mojo. There generosity and good spirit helps to balance out the sheer vulgarness of companies like the RM.
In the future I will be voting with my feet and will never use royal mail or the post office again to send a parcel.
Its reason like this why I support and buy from companies like hope and avoid amazon like the plaque.
Mojo have delivered bigtime and my replacement shock is with me now!
let me guess....delivered by Royal Mail??
seriously though massive respect to Mojo for helping out.
OP, this has now become something far greater than a case of a missing shock and deserves to be escalated as high as possible to make the public aware of how RM choose to operate with regards to their own T&C's.
I saw this post somewhere else, apparently written by a postman so maybe he knows what he’s talking about:
“It's not just a royal mail policy as its rules brought in by the Civil Aviation Authority. You will find similar restrictions in place by other couriers. It's the flying of the items that is the issue. They would be fine going by a road ie a 48 hour service but i believe the same rules still apply but the checks are not as stringent if its not going near an air craft. Non flyable items used to be diverted to a road service but the CAA rule change now means that prohibited items must be seized and disposed of when discovered.”
If this is true, then it could potentially apply to all carriers, not just Royal Mail, especially if the parcel needs to go by air freight. I guess it implies that all packages have to be X-ray scanned prior to going by air freight, whichever carrier it is.
It doesn’t explain though why RM apply the CAA rule also to road freight. As the poster says, there's no sense whatsoever in applying a CAA rule to road freight. I don’t know whether other carriers do the same thing, or indeed whether they’re physically capable of scanning all road freight parcels, as RM possibly are.
It does seem to argue for using the cheapest, slowest service you can find, as that means there is no chance of your item going anywhere near an aircraft and, at such a cheap price, your carrier probably couldn’t afford to scan your package even if it was daft enough to want to.
It does seem to argue for using the cheapest, slowest service you can find, as that means there is no chance of your item going anywhere near an aircraft and, at such a cheap price, your carrier probably couldn’t afford to scan your package even if it was daft enough to want to.
I don't think it will necessarily work like that.
By paying for the faster services, you are just paying for priority over those that don't.
If the service isn't full, they all end up going together.
They don't use a slower van for second class post 😉
My forks arrived from Merlin a few days ago from a courier with 80 psi in them, so if this is a universal change, it's a complete lottery how it's applied.
Tyres are designed to contain a pressurized gas. So, no more mail order tyres then.
my Avalanche Woodie shock had a problem with the rebound knob (i knocked it against something) and when I put it in the post via Royal Mail to ship back to the US for service, the Royal Mail opened the box and deemed it dangerous goods!
I let out the air in the canister but they said the piggyback on the shock was a gas container and thus dangerous (end of story). Then, they disposed of it, my 600 quid shock went into their bin. No consultation with me, no letter or phone call asking me about it, just straight into the bin with it and no getting it back!!!!!
this happened first week Dec
The plane explanation makes no sense.
I am allowed to bring this onto a plane as hand luggage or in the hold.
https://www.abs-airbag.com/us/abs-in-planes.html
Its a full gas cartridge and trigger handle with a small explosive in it. Looks like this:
http://www.snowsafe.co.uk/product_info.php?cPath=47&products_id=248
I think we may need to get bike shocks added to this to be able to safely fly with suspension bikes:
https://www.abs-airbag.com/abs-media/pdf/IATA_table_2013_EN.pdf
There must be a similar table for haulage companies on dangerous goods, then include the table highlighting the relevant paragraph with the shock to let RM (and other couriers) know its a legit item.
Has this gone outside the thread yet? Local MP? Watchdog? Anything like that? Is there any sort of ombudsmen? I'm still flabbergasted that this can happen. As someone above said, at no point does the title of good change hands so it's still yours.
Onzadog, I think It would be the communications ombudsman.
Loving how a possible member of the Royal mail is trying to turn this round and blame it on the CAA.
I work in the Aviation industry. At no time can I ever remember a bike being off loaded because it has a so called hazardous item attached to it. If this was the case then you none of us would be taking our bikes any where!
I have also spoke with my local DHL office, they said that they have no such issues with any bike parts, infact, they were shocked when I told them this story!
They may blame the rules on the CAA, but selling someone else's property is entirely their decision.
Does it also affect sharp thingies? Something I've ordered seems to have got lost.
What I cant get my head around is.
Item arrives atnthe sorting office and goes through the scanner
sorting office person says it is a dangerous item .
It has senders name and address. and destination name and address on it .
shurly a letter to the sender stating it was a prohibited item and can be collected from XXX
if not collected by xxx date then it will be disposed of.
It never becomes the property of RM to sell and make additional monies from
sorry for not reading the full thread, I need to post full frame complete with RP23, has anyone found a carrier that could do this. Was going to use Hermes butI think the box will be too big (max length 120cm, max circumference 235cm)?
Don't fancy a 6 hour round trip. Help!
The disposal is the results of a "jobs worth" idiot at the post office making a mistake and then the post office trying to cover their arses.
Thousands (I'd wager) of shocks are posted every year by the post office without getting thrown away, this will continue to be the case.
If this happened to me I'd pursue very vigorously with the PO and I would ado all I could to publicise this online and with bike shops, manufactures etc as none of those should be using the royal mail if they can just bin shocks etc.
They don't bin the items, though. They dispose of them by selling them at auction, therefore profiteering at the expense of the person posting.
But at no point does the title of the good change hands.
What do you call it where someone sells something they don't own?
Shortselling.....
Just had RM bin some techwash samples (nikwax) that got sent by a member on another forum.. ffs.
Just had a deadly package arrive delivered by Royal Mail
USE Exposure Flash/Flare light set with rechargeable batteries from of that there eBay
but were the batteries in the lights - if so thats ok by them.
my christmas cardfrom my gran went awol - must have thought there would be cash in it due to the fact she always sends fancy cards....
Just had a deadly package arrive delivered by Royal MailUSE Exposure Flash/Flare light set with rechargeable batteries from of that there eBay
I'd phone up Royal Mail demanding they send a driver round to pick up and dispose of your package as it's against their TOS and should never of been delivered too you.
In fact I wonder if you could sue them for delivering something dangerous as according to their TOS
I will do that straight away plyphon, better safe than sorry
I sent a shock in the post to TFTuned last week through Royal Mail and it got there okay thankfully. Dunno if I would have if I'd seen this thread before posting mind you! Shock getting delivered back to me today.
Ha! Yes, if we all buy something cheap off eBay that is on their no post list, they deliver it and then we all can complain that they've delivered something dangerous! Genius idea, they'll soon get fed up/realise how stupid they are
(Coogan, you free 1st weekend in Feb? See over there> )
Ha! Yes, if we all buy something cheap off eBay that is on their no post list, they deliver it and then we all can complain that they've delivered something dangerous! Genius idea, they'll soon get fed up/realise how stupid they are
Not a bad idea
CO2 cartridge anyone?
However it could back fire if they report it to police/bomb squad
Today I sent some Xmas pressies up to my Mum who cancelled coming down at short notice due to the weather.
Easiest was nipping to the Post Office. Sent Parcelforce. They asked clearly what was in the parcel and then asked me to sign for it agreeing to their terms and conditions. I pointed out I had no idea what their terms and conditions were therefore couldn't agree. They then provided me with a leaflet which had a list of Aerosols, dangerous, hazardous and prohibited goods ( eg ammunition and fireworks), corrosive substances and flammable liquid listed as examples of prohibited goods that cannot be sent.
Then buried in the small print it states prohibited goods are detailed in the Retail guide but later it states they can remove or add things to the list of prohibited items without notice. It is the customers responsibility to ascertain if there are restrictions on what they want to send.
If I hadn't asked to see the terms and conditions they would not have shown me them and without accessing the list of prohibited items online which even then it isn't clear re a bicycle shock other than it being an air cylinder.
If it was me I would going to small claims court to get compensation. Even if you signed agreeing to their terms and conditions you were not giving informed consent as they had not given you enough information to make such a decision.
If you were to unscrew the air can off from the shock, and also the valve then it can't hold air and therefore not an air cyclinder?
I know this falls down when you consider the nitrogen in the damping circuitary but to the 'untrained' post office package inspector it wouldn't be an air cyclinder? Maybe some stickers saying the valve (taped to the side) is not in and the air can unscrewed so cannot hold air or something?
Where's the OP on this? Any progress/updates?
Yeah... I'd like to see if there's been any further progress or comment from Royal Mail too.
Set of Hope Mono Mini's, awash with nasty brake fluid arrived safely in Germany yesterday... I'm pleased as I dont want an awkward chat with an ebay seller due to a non arrival...
RM delivered a box of CO2 gas cartridges today, nothing on the package to indicate what was inside, luck?
Parcel Farce delivered 4 cans of aerosol glue to work today. Nothing on the box about contents. Not specially wrapped up, came from RS Components. They must sell lots of canned items, like oils and thinners etc.