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No & No
I'm interested because I guess the LBS doesn't have to tell the customer that the parts they are buying don't come from the usual supply chain.
If an LBS sells parts they sourced from an online shop are they essentially selling second hand parts?
Technically they're fourth hand.
Customer buys from shop ,who buys from retailer ,who buys from distributor ,who buys from manufacturer.
Second hand implies that the item has been used, i.e. are used goods, simply moving an item along the supply chain doesn't make something second, third or fourth hand.
I Ronny.
Let's say I'm a punter at my LBS. My LBS sources some of their stock from CRC. I buy a set of cranks and they snap first ride.
I take them back to the shop, who then send them back to CRC, who then send them back to the OEM supplier they got them from, who then send them back to the manufacturer?
Or does the LBS just have to swallow the cost and refund the customer because CRC say they only sell to the end user?
Generally the Lbs would leverage their relationship with the rep (aka blackmail) to get the distributor to pick up the warranty directly (I've certainly done it).