I bought a dozen Intense Tyres from Chain Reaction. I have been happy with these tyres. I placed a new tyre on a brand new set of wheels: Nuke Proof Generator, Sapim spokes, Mavic En521 rims. Incidentally, the Mavic EN521's came from CRC.
Anyway, whilst commuting to work, on a tyre and set of wheels that had seen less than 200 miles.. the rear tyre exploded and I skidded to a halt on a busy road with a flat metal rim because the tyre was gone. The tyre was not overinflated or underinflated. It was at 50psi.
CRC are only going to refund the cost of the tyre but have absolved themselves from the cost of the wheel build and rim. I think as a customer of CRC for 20 years that this is shit. Very very shit. The tyre could have killed me.
Advice please?
What was wrong with the tyre?
You have established a defect? It didn't just puncture due to...being...punctured?
Wasn't a puncture. The tyre exploded. The tyre ripped accross the sidewall. The rip was perhaps 200cm in length. It wasn't a puncture.
50psi is pretty high. Was it tubed or tubeless?
Calm down!
And the toys come out the pram.....
Bless.
Why would you buy a dozen tyres?
Wasn't a puncture. The tyre exploded. The tyre ripped accross the sidewall.
CRC are only going to refund the cost of the tyre
sounds fair to me
I bought a dozen Intense Tyres
probably it was out of alignment like their alu frames got a reputation for
van cough cough - Member
50psi is not maximum pressure. Perhaps you are a lady. Are you a lady?
lulz
Am I going to get any proper responses or just **** witted ones?
Nope, you'll just get awesumz responses.
How long ago did you buy the tyre? How can you be sure it wasn't damaged before it let go?
The tyre could have killed me.Advice please?
Stop being so melodramatic?
You sound like a bit of a lady's part, i'm with CRC
If you drop your teddy again, I won't pick it up, and you'll lose it forever...
Sue them for consequential losses.
Chain Reaction Cycles are shite.
Perhaps in other ways but they're not in the wrong here. A warrantee on one object won't cover consequential loss to another. If I buy a £1 shelf bracket and it fails and as a result my £1million ming vase falls off the wall B&Q would give me another £1 shelf bracket but they're not liable for replacing my vase.
You have to buy a dozen as they explode regularly.
This is a great thread. Thanks for cheering me up. Thank goodness it's only a windup.
maccruisekeen - how not? Are you stating this as a proposition of consumer law?
I'll happily engage a solicitor? I now see it as my duty to cause thousands of pounds worth of damage to CRC.
People tend to get the reaction they provoke.
None of the initial posts were confrontational but you started getting shirty from the off.
From the Terms and Conditions, which by continuing use of the site and purchasing you implicitly accept:
[i]Chain Reaction Cycles disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.[/i]
You've done well to get a refund on the tyre as they could easily argue that something had caused it to split/puncture.
Sadly in this country, people think they are entitled to "compensation" in some form or other for everything.
Ok, I'm not going near your rim though. It's got a flat spot.
I now see it as my duty to cause thousands of pounds worth of damage to CRC.
Ah, the modern day version of Red Dwarf's "I'll start a MAJOR, and I mean MAJOR leaflet campaign". You'll not cause damage to them, and were you to manage to go to court in some way, the above statement would instantly damage your claim as it can be shown to be a malicious claim. Well done, have a biscuit.
Shame that tyre didn't get you...
Buy a new rim? May I recommend Chain Reaction Cycles, there's usually some right bargains on there.
I too can be ham fisted, breaking stuff because I don't really know what I'm doing.
I too would love to blame everyone who sold me items that I managed to break for my own ineptitude, but sooner or later you are going to have to accept that you probably didn't seat the bead properly.
CRC are just a business. Why would they compensate you for something they had no control over and that you have not yet demonstrated is actually their fault?
The tyre refund sounds like a good will gesture more than an admission of fault. Are you planning to return the other 11 tyres?
This isn't you is it.
The tyre's explosion could have caused me physical injury.
so could falling to the ground on some nice natural singletrack, you could then sue God* for creating it
*insert fav deity/creation theory here
The tyre's explosion could have caused me physical injury.
You're right. It could have. I mean the tyre could have flown off the rim, wrapped round your neck and choked you!
Or, if you'd filled the tyre/tube with bolts and nails? Hey presto! A Chain Reaction nailbomb! And none of it your fault.
I guess though you should thank your lucky stars that you don't have one of those backward bikes where your face hovers permanently over the rear tyre!
In addition to suing Chain Reaction, you should report them to the police. They might have done this on purpose? An angry warehouseman sick of the trollings that CRC get on STW may have sabotaged your tyre, so that it would explode when cycled on at EXACTLY 50psi! A bit like that Sandra Bullock movie Speed! But with CRC and tyres. And without Sandra Bullock.
Ive blown a tyre clean off my rear wheel before managed to stop from speed down hill on rocks without damaging my now exposed rim.
Exploding tyres sounds bad, but how is riding on an exploded tyre different o riding on a punctured tyre?
I'd be careful bad mouthing CRC too much, or you might find yourself with a defamation counterclaim. I'm sure their lawyers are much better than yours.
🙁And without Sandra Bullock
... actually, can I sue for this - emotional distress ?
Lets hope the compensation band wagon hasn't got CRC tyres on it 😀
Contact the guy who set up AntiSuperstarcomponents.com he may be able to help you
*insert fav deity/creation theory here
Pete Murphy!
But he's got issues of his own without being sued by the angriest man in the UK*.
Ohh....the huuuuge manatee!!
*Maybe the world?
... actually, can I sue for this - emotional distress ?
😆
I'd rather sue her for Speed 2.
Contact the guy who set up AntiSuperstarcomponents.com he may be able to help you
That's right! And he sued Superstar in a COURT OF LAW!!
And was also a very very angry young man!
What moronic responses.
For a moronic OP
Maybe Singletrack is shit?
Maybe it's a bit too grown up for you?
I buy in bulk. I actually ride. A lot.
Perhaps you shouldn't, that way you can test products before committing
The tyre was new. The wheelset was new.
No it wasn't, you said so.
The tyre's explosion could have caused me physical injury.
Yeah, but so could a falling meteorite.
Is there any adults on this site? Or just a bunch of immature ****?
[b]Are[/b] there any adults. Yes, adults who have a sense of humour, and don't take too well to idiots ranting and raving like a petulant child who's broken his toy.
Now, I think someone needs a nap.
fivespot...
Perfect. 😀
**** CRC,infact I think you may have whiplash, Id seek legal redress
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26" tyres?
650b - they make the litigation come alive.
Contact the guy who set up AntiSuperstarcomponents.com he may be able to help you
He's back 😀
I'm not sure where you are OP but a rattle just landed in my garden, is it yours?
I bought a pair of intense tyres from crc about 5 years ago. I still use them on and off now. No explosions but the tad is getting a bit thin.
I assume you actually know how to ride a bike and not skid everywhere.
Although considering your responses on here I suspect you are either 13 or have the mental age of 13 with the social skills of an anti social 2 year old.
Now go and sit in your room and play with your nappy.