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I have a voucher for a certain online retailer who won't provide a formal quote.
I e-mailed them before I requested it and they assured me that the bike I was after would remain available for the foreseeable future.
Voucher arrives - bike in the guise I wanted is seemingly no longer available. Have e-mailed them but they aren't too quick at replying and I'm becoming increasing frustrated.
I suspect I can't simply use it in another shop, but does anyone know if it is easy to transfer it?
My employer has joined the cyclescheme scheme, and up to press I havn't had to specify the shop. My application was approved I then signed the agreemnet on-line and the confirmation said to expect my voucher in the post.
Bike is currently sat at dealers waiting for me.
Dont know if that helps at all.
When I applied, you had to put in the shops scheme code?
Just ask them to cancel it and issue you with another one for a different shop.
Thanks druidh