CRC Rant
 

Subscribe now and choose from over 30 free gifts worth up to £49 - Plus get £25 to spend in our shop

[Closed] CRC Rant

10 Posts
10 Users
0 Reactions
54 Views
Posts: 0
Topic starter
 

Ordered a helmet of CRC yesterday about 3pm, took the free option of postage with 48 hour delivery.

Just had a call from reception to say I have a parcel to sign for from CRC.

That makes my delivery early!! I think that is shocking as because I'm going out in London village tonight and dont want to be carrying a box around.


 
Posted : 06/03/2009 11:38 am
Posts: 0
Free Member
 

0/10 I'm afraid...


 
Posted : 06/03/2009 11:40 am
Posts: 0
Free Member
 

I've had really really bad service from them. Placed a number of orders that have got lost in the system. Spent half an hour on the phone trying to get through and cancel order, get confirmation that order has been canceled and then low and behold a parcel arrived the next day with the order!! Thought firs time might have been a blip but ofter 3 orders going wrong have given up on them and would rather pay a few pennies more and get a better service. 0/10 from me too!


 
Posted : 06/03/2009 12:12 pm
Posts: 0
Free Member
 

Placed a 48hr order yesterday, turned up this morning. No complaints.


 
Posted : 06/03/2009 12:21 pm
Posts: 0
Free Member
 

eh?


 
Posted : 06/03/2009 12:35 pm
Posts: 0
Free Member
 

they sent me the wrong tyre this morning. phoned them up and they answered in three rings and now i've ordered the correct tyre and am sending the other one back for a refund and they're going to refund the postage. all seemed fair enough to me, mistakes happen and all that.


 
Posted : 06/03/2009 12:48 pm
Posts: 0
Free Member
 

i've had lots a of dealings with CRC andd they were all perfect? ordered one day, here the next? what more do people want jesus?!


 
Posted : 06/03/2009 12:50 pm
Posts: 1699
Full Member
 

How can you be upset about the free postage being better than expected, for the minor inconvienience of it arriving early. Maybe leave it at work till tomorrow? Just a thought. I've had blips with CRC but they're still one of the best retailers i've ever used, both in the cycle industry and outside it.


 
Posted : 06/03/2009 1:05 pm
Posts: 9
Free Member
 

Clearly a tongue in cheek rant!
Placed loads of orders and NEVER had an issue in 5 years with their service. I rate 'em and recommend them fully!


 
Posted : 06/03/2009 1:08 pm
Posts: 0
Free Member
 

Lummox - Member
How can you be upset about the free postage being better than expected, for the minor inconvienience of it arriving early. Maybe leave it at work till tomorrow? Just a thought. I've had blips with CRC but they're still one of the best retailers i've ever used, both in the cycle industry and outside it.

I think he's just having a laugh 🙄


 
Posted : 06/03/2009 1:29 pm
Posts: 0
Free Member
 

this thread= boring

heard it all before...


 
Posted : 06/03/2009 2:04 pm