Have had an On One Inbred frame on back order from CRC for close to 2 months now. Had an email over the weekend telling me that they were cancelling the order:
"We have received notification from our suppliers that the above product is no longer available."
Not happy! I would order from On One direct but their shipping to this part of the world (Aus) is very expensive.
Anyone else had the same experience? Take it that this is something to do with CRC, Brant and On One as I gather that the "product" is far from being "no longer available"?
Have you looked at getting it collected from on-one - DHL etc?
brant is no longer at on-one. try dave.
I think he realises that, given the last sentence
more likely that they had the frame at an old price, and new incoming stock was more expensive, so they could not honour the sale.
Think it is more than that. All On-One products are off their website apart from a set of wheels. Probably the only thing they have left in stock. Let's see if On One products appear through CRC again.
Maybe the CRC/O-O thing was to do with Brant, and now he's no longer at O-O then there's no more of them at CRC?
day is doin im a fava. on1=rubish!!lulz
& once again in English
I have ordered direct from on one and it wasnt to expensive to send to NZ. Get a price off them.
How much was it if you don't mind me asking? Just ran through the Checkout process on their website, and it quoted 149 GBP for shipping alone! Think I'll send them an email.
Why not try just phoning them, do you not think that you will A- get it cheaper than not involving a middle man, and B - get an answer from them.
I imagine they are a wee bit bitter at CRC and said PO to supplying them. Loads of companies wont supply CRC for the sole reason they are putting them out of business, mostly because people continue going there like mecca when there are loads of cheaper better alternatives.
Well the shipping is the issue. I'd love to cut out the middle man but the simple fact is that CRC offer free shipping to Australia. I think it would be short sighted of OO to refuse to provide them goods considering the fact that they probably sell most of their overseas orders.
I don't like to see one company becoming too big or monopolising the market but CRC have given the bike industry a big kick up the @rse (IMO). Someone needs to do the same in Australia as it is currently dominated by a handful of importers who maintain stupid prices and sh!te service.
I have emailed OO. Will call later in the week if I don't get a reply.
i would have thought that CRC have dropped OO stuff more because their stocking process seems to be a little eccentric. they cant really be taking orders on stuff and not knowing when they'll get it.
Cant remember, but dialled bikes wanted £50 for postage on a new frame.
Postage to where on a dialled?
Postage to NZ I presume.
On One got back to me stating that I could arrange my own postage if I could find it cheaper. I'd love to know who ships for 50GBP? Research so far shows it is generally more expensive and in line with OO's quote:
- DHL - 150
- Parcelforce - won't touch it as too big
- FedEx - 230
Seems that whilst the package isn't that heavy, the size is an issue.
Any other suggestions of who to use?
not quite on message, maybe, but surely you can get something else locally for less than that CRC price + postage? then you'd get local help with warranty/customer service issues as well, and maybe a higher spec frame since the importer would be getting bulk rates for shipping?
or if you really want on one, buy off the classifieds here but offer generous postage and make it (in the words of the sadly departed douglas adams) Somebody Else's Problem?
otherwise, do US Postal do global?
I used US Postal to ship a whole bike from San Francisco back to the uk for about $60 IIRC, although i realise that UK-NZ is a lot further! sizes were limited, but a frame in a box shouldn't be an issue. it was by sea, though and took about 6 weeks - so longer again for you. i'd have thought that any air mail would be a lot more.
150 from DHL seems the best rate - air freight often bulks out, volume is key.
Is it worth trying to get some folks together in Oz & try a group buy?
As far as I can tell, the local market is dominated by the big brands. I know this is the case in the UK also, but here you really struggle to find anything different. All I want is a steel hard tail that isn't going to cost a fortune and is a bit different from all the Giant's, Scott's, Specialized', etc.
A group by might be an option. Not sure how much more economical the shipping will be though.
Jon.
Buy a Ti frame from On-One today and get an Inbred frame free? (and no, it doesn't appear to be an April Fool...)
And pay 2 x 150 Pounds shipping? Bargain! 😉