crc canceling an ou...
 

[Closed] crc canceling an out of stock order.can it be done

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Ordered one item last month still out Of stock.can it be cancelled or am I going to have to wait and then send it back.seems silly doing that.


 
Posted : 07/02/2010 5:06 pm
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They cannot take payment from your card until its shipped, so should be easily enough done.

call them


 
Posted : 07/02/2010 5:28 pm
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nasher - Member
They cannot take payment from your card until its shipped,

This is not true


 
Posted : 07/02/2010 5:28 pm
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call them and explain you can't wait any longer, they should refund/cancel your order, just for customer service, in the fact that CRC would want you to buy off them in future


 
Posted : 07/02/2010 5:31 pm
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I'm surprised they let you buy an out of stock item. Just give um a call and they'll sort it for there then. I mean they will give the chioce of refund or wait for it.


 
Posted : 07/02/2010 5:31 pm
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cool ill bell them in the morning.
they took the money alright the same day.

was just thinking wiggle just have a button you press saying CANCEL ORDER crc ought to learn from this.


 
Posted : 07/02/2010 5:39 pm
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email them with your order number details and stating which items you want cancelled.

done this previously and had no issues.


 
Posted : 07/02/2010 5:43 pm
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yeah they will cancel no problem....happened when i tried to buy some superbly cheap pikes but just missed out.

get through by phone is impossible generally so just email


 
Posted : 07/02/2010 5:46 pm
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no problem. Like Walla24 I cancelled an order for a pair of forks that were out of stock


 
Posted : 07/02/2010 5:52 pm
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don,t think crc can learn much from wiggle when it comes to customer service,they are already leaps and bounds above them.


 
Posted : 07/02/2010 8:47 pm
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Again cheers. Not knocking them though possibly the opposite, don't have a bad word for crc or wiggle just need to cancel & refund.


 
Posted : 07/02/2010 9:20 pm