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Anyone managed to successfully get VAT back after a double payment?
I bought a shock from deporvillage, not really clear if there was vat or not in the basket.
arrived after paying customs duty, VAT and handling from parcelforce. opened the delivery note and the invoice total that I'd paid had VAT applied.
would be nice to be able to claim at least the VAT back, but the BOR286 form looks simple, if you have the right info.
No customs declaration sheet, no breakdown of charges sticker on the box.
I have an invoice from PF, but the parcel reference is not the charge reference needed, and PF helpdesk are not particularly helpful, just directing me to the HMRC site as an answer to any question.
contacted Deporvillage and am waiting to see if they have a copy of the customs form.
:-/