I needed a chain, I new what I wanted, and I wanted it now! I was prepared to pay 'now' price, not mail order price...
I called a LBS and asked 'do you have one, I need it today?'
Was told (after a delay) yes - the computer says we have 3! Great I said, will be there in 10 mins!
'Ok', mr sales chap says - 'let me check the shelf!'
Some time passes......
'sorry none on the self - must be in the box out back'.
ok, I say, I can pop down, I can look in the box and find one!
'oh, I can't ask you to do that, I will look for you, pop down in a few days when I've had time to look.....'
I need it today, I said!
Sales chap said 'sorry I am to busy with important customers to find a chain'
I drove past 'that' shop and brought it at another near shop.....

