The public, particularly those who think they are educated have certain expectations from primary care, in other words they think they know best.
This weekend i had somebody instruct me i had to take his wife away as she was mad and as her husband he felt he had the power to request this (he didnt and she was fine)....it didnt stop him causing a scene, spouting some old tosh about legal rights etc etc, eventually the police got rid of this gonad.
I had a mother worried about the fever and croupy cough her child had, the hospital had seen her the day before and given her the steroids used for croup and advice on use of Calpol for temperature control....needless to say mum knew best and decided that 'she doesnt like giving her children medication' and was now demanding that something be done for her poorly child....she was told to stop playing silly buggers and start using the meds she'd been given for the croup, she didnt like this and was sure something else could be done...(a shotgun to her face seemed the kindest thing frankly).
Dealing with patients who are grateful for the care and willing to listen to advice is hugely satisfying, its why a lot of us work in health care....but there seems to be a small but growing percentage of the population who walk into the patient-clinician interaction with pre conceived ideas that they will not deviate from.
I wouldnt choose to work weekends either if i had the choice, weekdays are bad enough but once the weekend comes and people start with their social, family and alcohol problems it starts to become a very tedious job....my trust doesnt seem to want to back me when i proposed we start telling people to 'harden the **** up'....
It cuts both ways. Imo there are GPs who need to stop at their customers and realise that some do actually have intelligence and, indeed, may actually know more about their condition than their GP. I despise arrogance from the NHS.