Having switched servers (Our old one still has not come back online yet) we need to install the entire shop system again. Since that contains about 5gb of digital download files it's taking a while.
Claire's problem solving exercise for today is to work out what was ordered between Christmas Eve and yesterday since those orders are currently sat on our downed server.
So, if you placed an order in that period could you make contact with email@example.com and tell what it is you ordered. Or call her direct on 01706 814397. We have the payment details so no trying to add on an extra DVD or anything If you have the email receipt that our shop sends out then that would quite literally be just the ticket.
Sorry for the hassle.. It's been like the perfect storm this last week. It really has.