So, I have a good bikeshop down the road from me. Big bike manufacturer linked up with a local sports/triathlon shop.
They have done loads of service work for me with reasonable charges and really excellent work. The mechanic in there is really good and very honest - for instance when I booked my Pitch in for complete bearing change, he wouldn't let me and instead showed me how to open them up and use chain lube to give a new lease of life to them (which actually made them like new), so this saved me a fair amount of money - a more unscrupulous mechanic would have just booked it in and done the work.
I noticed that my rear hub was loose and so booked it in for a bearing change yesterday. The isntructions that the guy on the desk wrote down was to open up the hub and advise me which bearings needed changing and a price before doing any work.
I called up the mechanic this morning and he apologised because he had done the work before calling me and only realised afterwards. Knowing that a full Hope bearing kit is around £25 on Chainreaction I said this was no problem. He said that three of the bearings were shot and two of them were an odd size, so he had got them from their sister shop but they were a bit pricey.
Turns out that the two bearings he put in were £25 EACH!!! The other was £9 + £15 labour. So they want £70 odd quid off me when I go down to collect it.
To be honest, I'm rather stunned. I was expecting a £40 bill tops. I want to go and complain but it probably means gettinga mechanic who has done loads of good work for me in the past into trouble. There is no way I'm paying that bill though.
Any advice on sorting this amicably?