Just had a reponse from Neil

Hello it is with the distributors who have sent out a load today. They have been in Taiwan with KS for tech training and the international bike show for 2 weeks last week so there is a small delay.

A ‘small delay’ ha and an apology wouldn’t have gone a miss!

Just had a reponse from Neil

Hello it is with the distributors who have sent out a load today.

Eh? I think he maintains Superstar and Pure Racing are seperate companies, but even if they are they share the same postal address so I fail to see how he can talk about sending something from one to another! 🙄

That’s my understanding too, they said they’d need to return my post to the distributors which I think means they put on a different hat… Got there in the end though and very pleased with it now so I think that’s the main thing but it wasn’t the best.

The joke continues, after being told it would be returned last thursday i still hadn’t received anything so i phoned up this morning to be told that for some reason it hadn’t been sent but they would get it out today, i won’t hold my breath!

it will soon be back with you and reliable service will be resumed

I ordered a chain device last Wednesday & it arrived Saturday. Had an issue before when my own impatience to get sorted for a weekend ride caused a mix-up, but the chap sorted it all out with no bother. So no complaints here.
And the kids expect every parcel to have Haribo in now though.

well it will have been a month on thursday so there better be some haribo’s in there!

I didn’t order anything from Superstar and nothing has arrived.

Rant over.