The free call function on my Orange livebox failed, but the broadband still worked. I contacted Orange who asked me to have BT check the line which was fine. Orange sent me a new livebox which failed even to offer broadband. The old box then failed to work. I bought a new ADSL filter, it made no difference. Hours on hold then on helplines to no avail. Orange insist there is a fault, BT say there isn't. BT will now charge for future line tests.
The only visible clue to the malfunction is that the @ light on the router is flashing quickly.
Orange are calling me back tomorrow morning. What else can I do? Any help would be welcome.