Le Creuset customer service rools!
I’m sorry to hear, and see, that you have encountered the same problem again with your non-stick pans.
The non-stick peeling from the body of the pan is a manufacturing fault which has affected only a small part of our overall production so it seems you have been most unfortunate to have experienced it more than once – the problem is not specific to a certain size or shape of pan and it is impossible to say which pans would and would not develop the problem though.
In light of this issue we have taken steps with our manufacturer to rectify the problem and have recently launched our new Lifetime Guaranteed Non-Stick on both our Stainless Steel and Toughened Non-Stick pans.
So as I can clearly see the fault with your pans we can order a replacement from our Lifetime Guaranteed stock without you returning the faulty pans to us – we just need your address details and we can order this for you.
superb!
Happy stoner again.