I'd just like it chilled. You go in, sit down and have a natter, a little browse. Chatting to people that ride bikes about bikes. I don't want to talk to people are desperate to show how knowledgeable they are, just listening is good.
I'd rather get advice from people who do that particular discipline, if im looking at a road bike, i want to talk to a roadie, if i want a freeride bike, i want to talk to a freerider. I don't want recommendations from people who don't ride.
I sort of expect there to always be stock on pads, tyres, tubes, cable, cleaners, lubes, but that's a given. I don't feel like the shop need loads of other stock, just enough to demonstrate your brands. I absolutely hate going into evan/edinburgh co-op/jejames because they're big shops, appear to have lots of stock, you get your hopes up that they'll have it there and then, you soon realise all their stock is just little bits here and there spread thinly.
I really don't mind waiting for ordering stuff, if i have good service, i am more than willing to wait.