Went in looking for wiper blades for the missus' and daughter's car. Asked the nice lad there with a 'Purali'(or something) badge on:-
'Have you got any Bosch wiper blades for a Kia Carens'
'Dunno. Let's have a look on the computer'
Nice stroll to the other end of the shop, cleverly avoiding the printed cross reference list 15 inches away.
'Now, what was the car again?'
'Ford Kia, yeah?'
'No, it's a Kia Carens'
'Err how do you spell that?'
'Is that with a 'K'
'Kia is with a K, Carens is with a C'
'Nah, its not listed - we might have some Bosch though'
(Biting lip as I speak) 'OK, We'll have a look then'. Found it but instead of leaving quickly, I thought I'd risk a quick visit into Bikeshed.
'Hi there, would you happen to sell any tread stopping compound?'
'Errr, no, not any more'
'Ah, when did you stop selling it'
'So, you do know what it is then?'
'It's stuff that you put into the tread of a bike tyre to plug the cut'
'Well, I've got Slime'
'Oh, does that go into he cut in the tyre; I thought that was for tubes'
'Yeah, but the tube goes inside the tyre, dunnit?'
My fault - I went there!!