I don’t get any of these calls either. Are people getting these at work or at home? Where have you all been listing your phone numbers?
At home, TPS listed, and on my mobile, which is also TPS listed. TPS is toothless, there’s bugger-all deterrent, so it’s ignored.
It’s getting calls on my mobile that really pisses me off, but there’s nothing I can do until next month when new laws that allow customers to only need to register one call that has caused annoyance come into effect.
At the moment it needs multiple complaints of distress being caused.
There are various places I give my mobile number to, like ticket agencies, and places I’ve bought stuff from, so I can receive text messages alerting me to delivery times, or cancellations, but most say they don’t pass on details.
The fact I’ve been getting insurance claim calls indicates they’re the culprits who’ve sold on my details, and once into the system, you’re pretty much stuffed, because those details keep getting sold all over the industry.
This is really prevalent in charity mailings, I have access to the database for each of our charity clients, for ‘quickflagging’; updating the database when I get back ‘goneaways’, ‘deceased’ or ‘RTS’, (return to sender) mail.
There is one specific charity, who’s database is totally messed up, I sometimes get several items with the same name and address, and when I’ve checked, ive found as many as eleven entries for one person, with slight variations, and I also get mail complaining that the person named at that address either died or moved four, five, ten, even twenty years before.
The updated database is sent back to the client, so those names shouldn’t get anymore mail; however, over time the number of names available to the charity drops off, so they buy in new lists, which go out as a ‘cold mailing’ and there’s no guarantee that many of those names I’ve deleted won’t magically reappear on the new lists.
On some cold mailings I get significant, and I really mean significant numbers returned, but any positive returns with payments make up for any other shortfall.
This is what makes up your junkmail, the same basic principle applies with all the crap over the phone.
It’s pernicious, annoying, and bloody difficult to get rid of.
At least with an envelope throught the door you can scribble over the address, write ‘RTS’ on it, and shove it back in a post box, and it’ll get seen at the mailing house, and hopefully the database updated. Hopefully, if they’re doing their job properly.
With phone calls, there’s no real way you can know if your name’s been taken off. We do have our own internal call centre for our charity clients, I must try to remember and ask how they deal with people who don’t want any more calls; I’d guess they do the same as I do, and flag the name on the database.
Sorry this has been a bit longwinded, but until I started doing what I do now, I had no idea how the system functioned, I’d just see tens, hundreds of thousands of letters mailed out, sometimes a million or more, and that’s it.
It helps to know a bit about what’s behind all this stuff.