Paying about £220 per quarter. Calls are minimal, and I never download. However my son is on Spotify a lot is that a download ? Also BT Openzone keeps overriding our own wireless internet, asking for our password which of course we dont have therefore rendering our computer useless for days on end.
Help.
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High BT bill ....Spotify?
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Posted 1 year ago #
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£220 per quarter
are you on PAYG broadband?
do you get an itemised bill (or could you)?
[edit] Spotify is a download - any streaming media is, really.
Posted 1 year ago # -
How old is your son? Is he calling 'premium' lines?
Posted 1 year ago # -
£220!
I pay line rental and £7.00 a month for Broadband and unlimited calls
You've been, er had in a big way by someone
Posted 1 year ago # -
A lad I'm working with has just had a phone bill this morning for £390. For the month!!!
Turns out his son, who has reached that uncomfortable age where a young mans thoughts wander to the fairer sex, has been phoning Babestation all night. Doubtless while roughing up the prime suspect
Posted 1 year ago # -
£390, thats an expensive ****
Posted 1 year ago # -
All sounds far too complicated for me - there can't be many people who pay much on calls/BB beyond the fixed monthly cost can there?
Posted 1 year ago # -
I know! The young man clearly hasn't thought it through. You could have had an hour with Rooneys hooker for that. And her mate
Posted 1 year ago # -
Paying about £220 per quarter.
Are you the last person in the country on dial-up?
Posted 1 year ago # -
I think binners it talking sense on this one......
Posted 1 year ago # -
You could have had an hour with Rooneys hooker for that.
Maybe this is the deal that should be made? 'Son if you stop using the phone I'll make sure you get laid once a month.'
Posted 1 year ago # -
He has no access to the phone and the computer is in our kitchen. I am paying for over use it seems. My lad has Spotify running when he is doing other things on the computer I.e homework or Facebook.
Posted 1 year ago # -
I bet you have a 1GB download limit. Each song streamed(downloaded) will be about 5MB so he's listened to a lot of songs..
Posted 1 year ago # -
What does an itemised bill cost? A couple of quid? Easily worth it to see why you're getting insane phone bills.
Posted 1 year ago # -
I would speak to them as BT lowest tarrif is 10GB per month. Not sure if they charge per byte after that limit or just cut you off.
If thats the case ask to upgrade for a few quid extra a month.
I bet the cost is down to phone calls to mobiles though - any family been abroad over summer etc?
Taken from BT - here
If you exceed your monthly usage allowance your service won't stop working; advisory emails will be sent to your BT primary email address if you reach 80 per cent of your usage allowance each month and further notification if you then exceed your allowance in a particular month.
If you exceed your usage allowance for two months in a row, we'll charge you £1 for each extra GB you use (rounded up to the nearest GB) starting from the second month you exceed your allowance. We'll continue charging if you keep exceeding your allowance in the following months. These charges will appear on your BT bill.
From 1st November 2010, if you exceed your usage allowance, you'll be charged for additional usage in units of up to 5 gigabytes (GB), at a charge of £5 per 5GB. Charges will apply from the second month you exceed your allowance and in any subsequent month that the usage allowance is exceeded. These charges will appear on your BT bill. To contact us about these changes visit
Posted 1 year ago # -
Here we go.
Unlimited anytime plan £53.32
BT Total broadband £47.97
Both charged in advance 8/9 - 7/12Phone usage £23.04
Broadband Usage £37.00
Processing payment £4.50
One off charge £36.87?Extra broadband usage
1/6 - 30/6 10gb £10
8/6 12gb £12
1/7 - 31/7 6gb £6
1/8 - 31/8 9gb £9
We've never received notice that we were reaching our monthly usage quota.Posted 1 year ago # -
One off charge £36.87?
I'd query what that's for.
You're paying £16/month for broadband, then an extra £12/m on top of that of that for downloads of several Gb over your existing plan. My guess is he's torrenting TV series and films. Or pron.
Spotify is data, what else would it be?
You either need to tell him to knock it off, or change to some form of unlimited plan. Personally, I'd tell BT to roll it tightly and grease it lightly, and look for an LLU provider (stick your details into http://www.samknows.com).
Posted 1 year ago # -
Also, you have an unlimited anytime plan, your phone usage is "minimal", and you've got 23 quid in non-inclusive phone calls. Hm?
Posted 1 year ago # -
Spotify runs for hours on end in our house and my combined phone/broadband bill is never more than £35/month.
Posted 1 year ago # -
ou're paying £16/month for broadband, then an extra £12/m on top of that of that for downloads of several Gb over your existing plan. My guess is he's torrenting TV series and films. Or pron.
Not sure how much you get per month with BT, but as a guide our household uses around 10gig a month- almost continuous internet radio, a bit of iplayer, spotify etc and lots of browsing youtube etc.
So either you're on a pitiful allowance or he is downloading stuff over torrents as suggested above.
Have a look at plusnet. I pay £11.49 for £60gig a month, and they don't count overnight usage, so he can download as much "stuff" as he likes then
Up to 20Mb PlusNet broadband from only £5.99 a month!Posted 1 year ago # -
Cougar
Mobiles aren't included that's £14.75 the rest is £0.71 for call back and £7.57 'other calls'Whatever it's clearly not suiting the household.
Docrobster, 10G just checked.
Posted 1 year ago # -
are you on direct debit and they're taking out way more than you are using ? they're ****s for pulling that trick, took quite a large amount off us over the course of last year.
Posted 1 year ago # -
Spotify won't be the problem for the increase in costs as you don't actually down-load the songs, you only listen online. I have Spotify Premium on a lot, while my 13 year old daughter has the free version on constantly - the bill for the last quater arrived last week.....£116.
Posted 1 year ago # -
you don't actually down-load the songs
well, you do but you just don't save them locally.
Posted 1 year ago # -
oldgit
Get them to split the bill, phone you pay and broadband your company can pay - then go for whatever package suits.
Also, do you have cable at home? The standard Virgin package covers everything we do and the internet/XBox is on somewhere all the time in our house.
Posted 1 year ago # -
well, you do but you just don't save them locally.
Yes you do, for your use next time or anyone else.Posted 1 year ago # -
Why on earth would anyone NOT have a broadband deal from a provider like Virgin where you pay a fixed sum per month with unlimited use?
Posted 1 year ago # -
Yes, you can download them to listen off line, but that doesn't cost, if you buy the track to play it on an MP3 player or to burn to disc then you do. If you are exceeding your download limit and having to pay, then that is different.
Posted 1 year ago # -
wind-bag - anything that finds its way to your pc so you can listen to it has been downloaded, whether you have it available for future use or not. It may be compressed for 'listen only' but it still counts...
Posted 1 year ago # -
Spotify won't be the problem for the increase in costs as you don't actually down-load the songs, you only listen online. I have Spotify Premium on a lot, while my 13 year old daughter has the free version on constantly - the bill for the last quater arrived last week.....£116.
oh the nieve ity
how do you think you listen to them - by recieving the streaming data ....
but as others said - torrents or something along those lines - spotify doesnt use "that" much data -12GB of music in one day ! **** off
Posted 1 year ago # -
wwaswas - that is right, but from the way oldgit started the thread I was under the impression that he felt he was paying for the download, in addition to his download limit.
Posted 1 year ago # -
Is your wireless router properly secured - with WPA rather than WEP?
If the lad were downloading films an the like, he'd also have to be watching them in the kitchen.
I can't help but wonder if half your street isn't using your broadband
Posted 1 year ago # -
Spotify won't be the problem for the increase in costs as you don't actually down-load the songs,
By that logic, my phone bill should be free, as the people I talk to don't actually record the calls.
You're not paying to "download", you're paying to receive and transmit data. Whether you save the music to disk or not is irrelevant, it's still data transmission. Uplug your router and see how long Spotify carries on going.
Posted 1 year ago # -
Is your wireless router properly secured - with WPA rather than WEP?
Good point. Also, is your PC mysteriously slow? Could be a virus or other malware.
My money's still on your lad torrenting Big 'n' Juicy vol 1-12 though.
Posted 1 year ago # -
You really need a new broadband and phone deal. Check SamKnows as above but you should be able to get fast, "unlimited" broadband and a load of inclusive phone for less than £25 per month. (I'm with O2 and i think it's 22.50).
They all still have a fair use policy but Spotify is not that bandwidth heavy - the high quality streams are 320kbps and theres a lot of hours of listening to hit the volumes you're talking about. Is he really listening all day every day?
I suspect some video as well - some big film downloads could be some gb each
Posted 1 year ago #
Topic Closed
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