Molgrips, I am sorry but you are talking nonsense.
Characterisation is the way the characters in the text are presented so the audience is guided to make certain judgments that reinforce the themes of the text.
So what about Hans? The character who is characterised as being a good and kind person but turns out to be bad?
On the Whole I quite like it, it’s been replayed about 700 times in our house our two year old knows all of the lyrics, our Five year old Loves it, She had a Frozen party, we paid for an Elsa impersonator (who was pretty good IMO)…
As a Dad I still much prefer Despicable Me, but then these films are not primarily aimed at me, Parents are the “Secondary Audience”…