Viewing 27 posts - 1 through 27 (of 27 total)
  • Facebook users – unresolvable issue. Help needed
  • CaptainMainwaring
    Free Member

    Somebody in Spain has set up a Facebook account and for some bizarre reason one of my email accounts has been associated with it. This email is my current main email address, but not the one I originally set up my Facebook account with. Her name is a million miles removed from mine, and my email account has not been hacked so it must be some kind of Facebook system issue.

    I am getting email alerts for her, but can’t cancel them as the alert settings are for my Facebook account, but the alerts are coming from hers.

    There is no way of contacting Facebook by phone, email, chat etc. Everything points you back to the help pages. There is a specific help item about someone using your email address on their account which tells you to add the email address to be associated your own account. Of course when you try to do this it doesn’t work as Facebook just tells you that that email address is already associated with another account

    I don’t really use my Facebook account, but want to keep it and I keep getting these email alerts on activity, tagged photos etc. Sometimes I get 10 or more in an evening so very frustrating.

    Any ideas to resolve from the STW hive mind much appreciated

    glasgowdan
    Free Member

    Send her a polite message asking ber to check that on her account?

    dooosuk
    Free Member

    Just message her and ask her to change her settings?

    dknwhy
    Full Member

    I think we’re all avoiding the obvious here…..

    Is she hot?

    piemonster
    Full Member

    I’d report my account as hacked/compromised and see what happens.

    https://www.facebook.com/hacked

    njee20
    Free Member

    Can you not try and login with your email address (as her), change your email address – ideally to hers, but y’know, whatever.

    piemonster
    Full Member

    This thread is useless without pictures

    CaptainMainwaring
    Free Member

    piemonster – Member

    This thread is useless without pictures

    mossimus
    Free Member

    you could always change her password then contact her via her FB friends to resolve.

    dknwhy
    Full Member

    Whoa. She’d love you long time.

    My theory is that it’s a an elaborate Asian bride trap. Still would though.

    CaptainMainwaring
    Free Member

    Don’t think I could log into her account as I have no way of guessing the password, especically as she is Spanish. Looking at her page, seems she works in Burger King

    I have sent her a Facebook message – see if that works. Don’t know if she speaks English so she may not even understand it

    mossimus
    Free Member

    Don’t think I could log into her account as I have no way of guessing the password, especically as she is Spanish. Looking at her page, seems she works in Burger King

    Surely if you go to the forgotten password page the new details will be sent to your email?

    MSP
    Full Member

    Go to her page, click on the thing that looks like a cog, select report, fill in the details of your complaint.

    martinhutch
    Full Member

    Surely if you go to the forgotten password page the new details will be sent to your email?

    This. Log in, change the email to some random thing, post up an instagram of you looking cute, job done.

    nealglover
    Free Member

    Don’t think I could log into her account as I have no way of guessing the password, especically as she is Spanish. Looking at her page, seems she works in Burger King
    Surely if you go to the forgotten password page the new details will be sent to your email?

    This.

    The fact that the new password will be sent to your email address means you have total control over her account (if you want it)

    sobriety
    Free Member

    Do it, and post the password here. Fun times ahoy!

    andyl
    Free Member

    And check for any private pics? 😉

    johndoh
    Free Member

    Post her Facebook account here!

    allthepies
    Free Member

    I had this a few months back. Can’t remember what I did about it however.

    Facebook did have a process for dealing with it, I’ll try and remember 🙂

    CaptainFlashheart
    Free Member

    To quote Steven Tyler….Dude looks like a lady.

    😉

    CaptainMainwaring
    Free Member

    No interest in trying to muck around with her account. Just trying the logging in route. Will report back.

    CaptainMainwaring
    Free Member

    Nope, thats not going to work. Did the password reset and confirmed but to confirm its the right person and not a hacker Facebook are asking for further identification. I have to identify the names of several people tagged in photos which is clearly impossible

    CaptainMainwaring
    Free Member

    Specifically –

    Tus respuestas no son suficientemente precisas. Vuelve a intentarlo con respuestas más específicas.

    nealglover
    Free Member

    Go for this option then ….

    Go to her page, click on the thing that looks like a cog, select report, fill in the details of your complaint.

    CaptainMainwaring
    Free Member

    Go for this option then ….

    Go to her page, click on the thing that looks like a cog, select report, fill in the details of your complaint.
    I will give that a try, although I already did that from my page and nothing happened

    cbmotorsport
    Free Member

    Just email your email provider, and tell them that someone is using your account. They will sort it.

    CaptainMainwaring
    Free Member

    allthepies – Member

    I had this a few months back. Can’t remember what I did about it however.

    Facebook did have a process for dealing with it, I’ll try and remember

    Would be great if you can rack your brain. Not getting anywhere at present. If you log a report it just says they will use it “to improve Facebook”. Otherwise there are no options to specifically report someone using your email

    Just email your email provider, and tell them that someone is using your account. They will sort it.

    Don’t think thats going to work. She is not using my email address, its just associated with the wrong Facebook account so its not an email issue

Viewing 27 posts - 1 through 27 (of 27 total)

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