Somebody in Spain has set up a Facebook account and for some bizarre reason one of my email accounts has been associated with it. This email is my current main email address, but not the one I originally set up my Facebook account with. Her name is a million miles removed from mine, and my email account has not been hacked so it must be some kind of Facebook system issue.
I am getting email alerts for her, but can’t cancel them as the alert settings are for my Facebook account, but the alerts are coming from hers.
There is no way of contacting Facebook by phone, email, chat etc. Everything points you back to the help pages. There is a specific help item about someone using your email address on their account which tells you to add the email address to be associated your own account. Of course when you try to do this it doesn’t work as Facebook just tells you that that email address is already associated with another account
I don’t really use my Facebook account, but want to keep it and I keep getting these email alerts on activity, tagged photos etc. Sometimes I get 10 or more in an evening so very frustrating.
Any ideas to resolve from the STW hive mind much appreciated