I think these tuning boxes are rubbish, they just trick the engine into over fueling.
My vanny chums swear by van tuner. He does remaps by post as well.
I don’t really see how someone can do a custom map by email or post, unless you’re just going for max BHP figures, in which cas I’d be saving up for a new turbo or whatever for the future… the only way to do it properly would be live data logging on a rolling road IMO.
My VW T5 has been remapped but with a custom tune to suit the engine on a rolling road, not had a single problem and the difference in power delivery is amazing, it does however cost £250.