Hi - I had a new smartphone from the above which includes 5 refunds over the contract which effectively reduces the contract payments. I know you get nowt for nowt and expected it to be a pain. I have made my first claim in December and am having the problems expected in getting the payment. I am not prepared to accept this and am pursuing a complaint.
Anyone else out there with similar stories. I don't want names or whatever but if possible I would like to be able to illustrate the companies failings which others beside myself.
Cheers
