Glad the OP had a swift response….email saga pasted below…bear in mind the importers are owned by CRC and they have these bearings in stock, original NP Generator hub bearings ordered 6th August!
Hello Justin,
Thank you for your email.
Item 198939 is out of stock until 29/10/10. We can place this item on back order for you which means it is reserved for you and once it comes back into stock it will be dispatched to you.
If this is ok can you please us and we can process this for you.
I hope this helps
Kind Regards,
Michael
From:
Sent: 06 September 2010 17:44
To: CRC Returns
Subject: Re: CRC ORDER REF 1008-19532 (Thread:241430)
Michael
I have a Nukeproof Generator front hub, 15mm thru axle fitting I bought from you guys… I spoke to a guy who assured me the bearings were in stock at hotlines, size 15268
http://www.chainreactioncycles.com/Models.aspx?ModelID=55078
this is a link to the bearings on your website, so hope they do exist!… id no 193989
Please get me a set sorted ASAP as this has been going on for a while now
cheers Justin
On 06/09/2010 14:56, CRC Returns wrote:
Hello Justin,
Thank you for your email.
We received the proof of postage into Chain Reaction Cycles today. Thank you.
We have still not received the bearing kit. What item is it you are wanting as the item 15268 you requested in previous email does not exist.
I hope this helps and sorry for any inconvenience caused
Kind Regards,
Michael
Sent: 03 September 2010 15:32
To: CRC Returns
Subject: Re: CRC ORDER REF 1008-19532 (Thread:241430)
Michael
I posted a copy of the document to you…should have arrived yesterday marked for your or Pauls attention.
Great …another weekend with no bearings!
Not the best service is it?
On 03/09/2010 09:14, CRC Returns wrote:
Hello Justin,
Thank you for your email.
We did not get the proof of postage via email can you please email it to us again. Thank you.
Sorry for any inconvenience caused
Kind Regards,
Michael
Sent: 03 September 2010 08:51
To: CRC Returns
Subject: Re: CRC ORDER REF 1008-19532 (Thread:241430)
Hi Michael
Can you please confirm reciept of the proof of postage…should have been with you yesterday?
Really would appreciate those bearings asap…spent another £100 with you yesterday!
cheers Justin
On 01/09/2010 10:36, CRC Returns wrote:
Hello Justin,
Thank you for your email.
We still haven’t received this item back at Chain Reaction Cycles yet. Can you please supply us with a postage receipt from this item and we will send you out the correct item you need.
Before we can do this we need a copy of your postage receipt.
I hope this helps and sorry for any inconvenience caused
Kind Regards,
Michael
Posted 13 years ago
