andrewh - Member
I insured my 8yr old Transit last year. 30yrs old with 7yrs NCD. £320
renewal this year, 9yr old van, 31yrs old with 8yrs NCD £690!!!
Called them today to ask them not to auto-renew. Turns out there were a couple of errors:
They had changed me to having another vehicle.
They had changed my named driver to not having her own vehicle.
They had also changed her from passing her test in 1983 to 1997.
They no longer had the van listed as modified.
Most worryingly they had me listed as having had a crash, which is not true. I querried this and they told me it was on 4 October 2011. I pointed out that I had said no such thing when I started the policy and this date was before the policy start date. They had accepted my NCD and were now offering me another year, so the crash didn't seem to have affected that at all.
Correcting these details brought the price down from £692 to £381. However, I had lost a little faith in them, went elsewhere and got it for £204.
Question: I give all the correct info at the inception of the policy, do not make any changes but they make mistakes like that on the renewal offer. If I didn't check it and just let auto-renewal do it's bit would they not pay out if I crashed citing incorrect information?