May have been done before but here we go.
Start uni tomorrow so month a go I ordered fibre broadband to be installed on the Friday (2nd). We all moved in early and took delivery of the router.
Come the 2nd and no engineer turns up to install and no text, phone BT which they say there is a major fault with the exchange and the whole area is out until the 14th. I get an email on the 3rd at 23:45 saying all services are up and running and I check our line with BT online thing and it comes up with no faults. Google and which both come back with results that they are a real pain to get fibre installed.
Are we fighting a loosing battle here?