I've had an order stuck at "Processing" for over a week. Called them yesterday to chase it up, and the guy on the phone told me that they're really struggling with the extra Xmas and promotion volumes.
Bike Forum
anyone else having problems with CRC at the moment ?
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Posted 5 months ago #
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its no good, the order is still stuck on processing and they dont seem to want to respond to my emails
I'd go with Merlin but they dont sell exposure lights, anyone got any other recommendations ?
Posted 5 months ago # -
remember the good old days days when andy from crc would come on and help seems it all went downhill after he left
Posted 5 months ago # -
I've never had a problem with them - touch wood. Last order was a frame on Friday and it arrived today
My first thought was maybe its a location issue, but doesn't look like it from people's commentsPosted 5 months ago # -
Well i ordered Friday evening some bars and rear sprockets, delivered today.
Posted 5 months ago # -
Phone them. Seemed to be only way to get my order which was "processing" movd on. Was dispatched day after I phoned them. No real explanation why it got stuck tho.
Posted 5 months ago # -
After cancelling my crc order. Iplaced an order with Ribble cycles, it has just arrived delivered next day. No processing for 7 days.
CRC are you watching?
Oh and it was cheaper.
Posted 5 months ago # -
ive just ordered a pair of tyres that were in stock lets see how long it takes to get here,i orderd a brake olive and it came in a box you could fit a wheel in
Posted 5 months ago # -
Ribble providing better service than CRC - never thought I'd hear of that!
Posted 5 months ago # -
Order despatched after 6 days sitting at 'Processing'...should be here tomorrow as they've posted it special delivery at no extra cost.
Posted 5 months ago # -
Sounds like my hoping for a Christmas delivery have been a little bit optimistic. Hope everyone gets what they ordered in time.
Posted 5 months ago # -
7 sets of leg pads arrived this morning, ordered a few days ago. Some other stuff on a separate order still processing even though I ordered it before the body armour..
Posted 5 months ago # -
Can you spot the mistake lol
Posted 5 months ago # -
Ordered pedals on 19th, went in post 20th. seems all ok to me.
They have a massive ad in the tube in London Bridge so they've clearly gone mainstream, which would explain why maybe they're not quite so quick as they were back in 2005 when STW base was 99% of their customers!Posted 5 months ago #
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