What are peoples experience with Tredz warranty good or bad?
I needed to return my raceface next cranks as both pedal inserts have become loose, driveside one worse than the other. First off I never got a reply from the email I sent. Then when I rang up the lady told me to send a photo, after convincing her that a photo wont show the problem and also that I haven’t cross threaded them I was then asked to take them to a LBS to get them fixed, really?
Not being overwhelmed by their response I contacted Silverfish who seem happy to deal with the warranty claim direct, just wondering what are peoples experience with Tredz are.