Just over a year ago we had new bathrooms put in.
Plumber fitted the stuff, floor people laid a nice vinyl floor and all was well.
Several months later a dark mark appeared on the floor. We blamed the mother in law for dropping something but over a few weeks it grew….
Floor people came in and on visual inspection (no lifting) said it was mould and we had a leak.
Up comes the floor and there is a leak from the screen, plumber says it’s a screen fault.
We get manufacturer in who on inspection says plumber has fitted incorrectly, missed adding silicon to the back of the metal retaining strip, not fixing to the wall properly and missed the soft close bumpers – all explict in fitting instructions (included in report and highlighed as I asked)
I’m clear the screen is fine (having had a long detailed discussion with the manufacturer inspector) plumber has clearly not followed the instructions, he rarely responds to calls, texts and voice messages. Not just now but has always been tricky to get hold of. He agreed to visit 3 weeks ago and failed to turn up and has not responded since.
So.
I sent him an SMS informing him that I was sending a copy of the report and giving him 2 weeks to re-fit the screen. This expires tomorrow with time in hand to account for post delays and him being away.
My plan is to get it re-fitted by the manufacturer installer, get a new floor fitted and send him the bill.
When he fails to pay it I will take the small claims court route – likely to be £600.
I think I’ve been more than reasonable – what does the STW collective say.
Am considering writing a ‘don’t use this chap for your plumbing needs’ post ont’ interweb after it’s all done and dusted. Anyone aware of a suitable site ?
