I recently bought an Arkose 3 which is fitted with 105 shifters (5700 model).
The shifters rattle on anything other than a smooth surface (not ideal for a gravel bike). I’ve tried adjusting the reach but that doesn’t fix it. The only solution I can find online is applying tape/foam to the shifter at the point where the rattle is – not the solution I was hoping for.
I’ve reported the issue to Evans. As my local store is closed they have suggested I take the bike to an authorised Shimano dealer. I don’t really want to do this, as I’m sure the LBS has better things to do than deal with a bike purchased elsewhere.
Is there any point in trying to contact Shimano direct?
If yes, I’ve struggled to find contact details. Any help on that front would be appreciated.