Viewing 23 posts - 1 through 23 (of 23 total)
  • LNER azuma train experience
  • Premier Icon mikeyp
    Full Member

    Just for info, the new azuma trains on LNER aren’t great for bikes. 4 places for the whole train (which are straightforward to book). you have to hang the bikes in what appears to be a wardrobe. The hooks were too small for my 35mm deep rims so I had to let the tyre down to fit it in. Any deeper or with a decent sized tyre and I doubt you’d manage. I got the impression the guard (who was doing his best) was used to passengers with bikes struggling. My wife would have really struggled to get a bike up and secure. Another rider without a booking was turned away at Edinburgh as there’s no flexibility with the spaces. We felt his pain.

    Premier Icon chestrockwell
    Full Member

    Didn’t like travelling on the Azuma at all, thought the old 225’s were comfier.

    Premier Icon mikeyp
    Full Member

    It’s a shame the bike capacity was so poor and awkward for a train serving Inverness. The Caledonian sleeper is no better with capacity for only 4 bikes as well.

    Premier Icon Greybeard
    Full Member

    Discussed another thread recently:

    Transporting bikes to tour start/end

    But I hadn’t realised the LNER trains were new. That’s ridiculous. How can a government say they want to encourage cycling, and yet allow a rail franchise to make such minuscule and poorly designed provision? (I think I know the answer).

    Premier Icon hot_fiat
    Full Member

    It’s pretty poor on all the hitachi trains. This is the only 2 bike cupboard on each transpennine 5 car set.

    Premier Icon timbog160
    Full Member

    It’s bizarre and ridiculous but in my experience it is because they need x no of seats on new trains to make the business case work. This is why luggage space is so restricted on new trains too.

    A Japanese colleague once showed me a model of their new bullet train, with a very long aerodynamic nose. He joked that in the UK the nose would be filled with seats!

    Also that’s a good looking Whyte..

    Premier Icon sillysilly
    Full Member

    They basically built / tested it with road bikes in size S.

    XL 29er no chance.

    TBF I do prefer siting next to my bike / the wardrobe rather than leaving it in the guards carriage and just hoping it would be there when I got to the other end.

    Premier Icon midlifecrashes
    Full Member

    Yup, was on one a couple of weeks back. Hook wouldn’t go round front wheel, and rear mudguard would have been trashed if I stood the bike vertical. I just wedged it in exactly how they don’t want you to.

    Premier Icon hot_fiat
    Full Member

    Infuriatingly, as I was getting off the train in Chester le Street, a mad cat lady and her feline containment chariot swiped my bike’s space in the cupboard, reducing the whole train’s bike capacity to a big fat zero.

    Premier Icon joshvegas
    Free Member

    Infuriatingly, as I was getting off the train in Chester le Street, a mad cat lady and her feline containment chariot swiped my bike’s space in the cupboard, reducing the whole train’s bike capacity to a big fat zero.

    On most of the ScotRail trains I’ve been on the guard would have been on her like a shot telling her to move it. The last one I was on she was practically snarling at anyone that even looked at the bike rack. It was ace.

    Premier Icon intheborders
    Free Member

    I remember travelling on one when they first came out, seating area felt very cramped, almost like they were narrower than other trains.

    Premier Icon jimmy
    Full Member

    Had this experience at the start of summer. Timely because I’m travelling with pals tomorrow with bikes on the East Coast line.

    These cupboards with 2 hanging spaces are ridiculous, and indeed infuriating. Added to that, we had a jobsworth train conductor who blew her top at the first sight of my bike in the corridor threatening to kick us off at the next stop – we had bike reservations. We ended up telling her (politely) we weren’t getting off, but that involved some serious bike tetris with our bikes and some poor deaf guy’s bike, who didn’t have a reservation and was utterly confused by the conversation he was trying to keep up with.

    Premier Icon ahsat
    Full Member

    I’m thinking of taking my bike down to London next for a Lael Wilcox Rapha event. Got a space booked but this is making me think i really am mad considering it (for many reasons!).

    Premier Icon boblo
    Free Member

    You know they also carry tandems ‘in’ those shitty cupboards…

    Premier Icon scuttler
    Full Member

    Seats are crap but when I let them know they told me the focus group said they were great. No views from the CFO on how skinny upright seats modelled on Ryanair allow them to fit 10% more meatsacks in at £200 a pop.

    Tray tables with extendable laptop supports are mint though!

    Premier Icon boblo
    Free Member

    We came back from Edinburger a couple of weeks ago on one with 3 hardtails. They didn’t fit and the train was 10 mins delayed whilst everyone faffed trying to make them. I’m expecting bikes to be delisted soon if they are seen as the cause of delays (ie rather than the shitty provision for them). Tandems first as they’re an easy target.

    Premier Icon mikeyp
    Full Member

    I’ve dropped LNER some feedback just in case they aren’t all on singletrack all the time…

    Premier Icon munrobiker
    Free Member

    They aren’t great compared to the old 225 and 125s. Bike provision is awful, particularly if you’re a woman (I’ve had to help a few women get their bikes off them).

    In addition to that, the seats aren’t comfortable and first class doesn’t feel at all luxurious anymore. The whole thing feels like a cheap local commuter train. When I’ve written this in their customer survey emails I never heard anything back.

    Premier Icon ahsat
    Full Member

    Having now experienced this for myself – I’m fuming. 43 mm tyres were a tight squeeze and I’m now missing paint on my rims. And a mtb that was forced to wedge in next to me has taken the paint off my chain stay due to the pedal pins!!!

    Oh and they never came and unlocked the locker at Leeds, so I eventually had to go and find a cleaner!

    Premier Icon nbt
    Free Member

    You know they also carry tandems ‘in’ those shitty cupboards…

    oooh you;re lucky, most Train operating comapnies say they don’t allow tandems on…

    Premier Icon ahsat
    Full Member

    I tweeted LNER after my poor experience today. And they have told me that upgrades are due across the fleet by Easter. Apparently these have been designed in consultation with cycling groups; and include larger hooks.

    Premier Icon project
    Free Member

    LNER now have a cheaper branded trainset service running from scotland to london called LUMo same sort of trains but fancy painting and lower fares limited departure pickup points though.

    Premier Icon njee20
    Full Member

    It’s nothing to do with LNER, it’s an open access operator (no franchise, but not allowed to directly compete with the franchisee, hence weird stopping patterns), owned by First Group.

    But yes, they are using similar Hitachi trains, likely with similarly crap bike provision.

Viewing 23 posts - 1 through 23 (of 23 total)

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