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  • Just had a £200 phonecall!! M&S content.
  • CHB
    Full Member

    OK, so I got my home and contents renewal through from M&S. I thought it was a lot high (£530, up from £450 last year).

    So I remembered the thread from this week where someone had checked online, cancelled and saved.

    I checked online and it came in at £320, for standard buildings, premium contents, protected NCD etc.

    I just phoned M&S, not sure what to expect. The nice person that answered checked with her team leader and said "ok we will match our own online price". £210 saved for the sake of a 10 min phonecall.

    Moral of the story? Ring up and check! Also, why do insurance companies have to rip off "loyal" customers by relying on inertia/lazyness?

    Posted 14 years ago
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