Flotec Suspension – Edinburgh

Hi,

Has anyone used these guys and what do you think of the service?

Any idea how much it would cost to post suspension forks by recorded delivery/courier?

Cheers

We know these guys and would recommend them. Some of the good guys you get every so often that genuinely care about doing a proper job.

They can ride too – very well in fact as long as they are not injured…

James at Flotec sorted out my Revelations when they blew up… Very good service, it was slow as the part was out of stock in the UK, but when I checked in with TF to see if they could do it faster they found the same issue. Good work, all the old parts included when I got them back, and rather than replaceing the damaged top cap they spent their own time fixing it for no charge.

That was a straightforward service-and-repair, not actual tuning, but they did good.

great to see someone sorting out the pish service Edinburgh bike shops offer when it comes to suspension.

but..

Prices start from £70.00 for mountain bike front fork and rear shock servicing.

A Flotec Suspension service includes:

* Full strip and clean of your MTB suspension components
* Fresh lubricants throughout the fork/shock using top quality Motorex oil & grease
* A new set of seals – to keep the good stuff in and the bad stuff out of your suspension!

this ^^ could be done at home yourself in half an hour for the price of a set of new seals and a bottle of oil.

and there’s no mention of any other service on their website.
I’d call them if I were you.

Good lads I had forks serviced and new damper fitted for price of the service. Which if you’re confident enough is an easy job, but there’s no chance I’d tackle any more than a coil spring chAnge on my forks myself! Recommended to mate who was more than happy with their work especially as you can go in and talk to them face to face, whilst they explain what us needing done and why….quite quick turnaround too, though that may change if they get busy?

I could probably do the basic myself, just not too sure about renewing the bushings. There’s a bit of movement and i think they need replacing.

A bit new to the servicing of shocks/forks so i’d rather have the pros do the job.

Don’t suppose anyone knows of a company in glasgow that do the same work??

I flit between Flotec and Pedals in Edinburgh for suspension servicing. Both very good, particularly after the awful standards that exist in the better known LBS’ in town

GW: this is true of all the suspension service centres offerings in the UK. (I should also point out that I’m not associated with any of ’em or even know any of them personally)

Though there are a few points worth remembering:

It won’t take you half an hour the first time you do it, experience helps loads!
You need to buy more oil than you use (and also grease, isopropyl etc..)
You need to buy the tools to do the job (often more than 70 quid if your starting from scratch)
A seal kit is often about 25 quid.

All in these factors make these sorts of service good value. Unless of course you want to do it yourself, in which case you should appreciate the value of a job well done. (Check the prices plumbers/cleaners/plastic surgeons charge for labour and its actually quite reasonable)

Both very good, particularly after the awful standards that exist in the better known LBS’ in town

But you don’t use any of them so how would you know. A bit misleading for the OP non?

I have done and that’s my view, hardly misleading

It won’t take you half an hour the first time you do it, experience helps loads!

I can attest to this after doing my first fork service at the weekend. The extra time taken was mostly due to triple checking EVERYTHING before I did it through fear of knackering the single most expensive component on my bike. It is an easy job though once you know what you are doing and one that most people should be capable of. My one piece of advice would be to either find someone to show you how to do it the first time or find a very clear online guide with pics etc that deals with exactly your model of fork (and read & understand it all properly before you start)!

Thanks for all the advice, I think I’ll be contacting Flotec at the end of the month for a quote.

Like most people I’d rather go to someone who’s been recommended and local to me.

I’ve another set of forks lying about so might have a go at them myself sometime as they were given too me and would be no sad loss if i bugger something up.

Cheers again!

Prices start from £70.00 for mountain bike front fork and rear shock servicing.

A Flotec Suspension service includes:

* Full strip and clean of your MTB suspension components
* Fresh lubricants throughout the fork/shock using top quality Motorex oil & grease
* A new set of seals – to keep the good stuff in and the bad stuff out of your suspension!

this ^^ could be done at home yourself in half an hour for the price of a set of new seals and a bottle of oil.

Given that the price of a set of new seals and a bottle of oil is not far short of £40 (more if you need more than one weight/type of oil), I’d say £70 is pretty reasonable!

I think peterbirely makes a valid point. I did my rockshok myself this year and it took me 2hrs, plus probably an hour of research/part shopping. I guess if i did it again I could half that time.

Then there were two grades of oil. £20 ish, from a non-bike brand. OK so I have plenty left over.

A seal kit, I think mine cost something like £15+; but its quite a simple fork.

Then quite a bit of IPA which I had free access to but if you were paying chemists prices would have been £10.

I kind of enjoyed doing mine and seeing how it worked, but I don’t think £70 is a rip off; and certainly would consider paying to let someone else do it if I don’t have the time (I have no “nice workshop” to do it in, so I need good weather or a period when Mrs P is away and can’t see me doing it on the dining room table!) and I can live without the bike for a week or so whilst it is in pieces.

Is it Ben from BW?

Where did I say £70 was a rip off?
I only made the suggestion that it “could be done at home yourself in half an hour for the price of a set of new seals and a bottle of oil.”
🙄
these guys are running a business and their service charges seem entirely reasonable to me.

Given that the price of a set of new seals and a bottle of oil is not far short of £40

at RRP, yeah, maybe but closer to a tenner all in if you can source your fork seals elsewhere and buy your oil in bulk to spread the cost.