Viewing 14 posts - 121 through 134 (of 134 total)
  • Ethic e-bike by Bird
  • Premier Icon benpinnick
    Full Member

    I don’t know about that but I would predict loads of ‘I bought a bike advertised as X spec but its got Y, what should I do?’ threads 😉

    Premier Icon honourablegeorge
    Full Member

    julians

    My local bosch dealer told me the opposite, they said that you get another two year warranty with any replacements

    I had a new bosch motor under warranty at about the 6 month mark, and he said the warranty period restarts.

    Know people who have had the same experience as above, the warranty restarts

    Premier Icon ayjaydoubleyou
    Free Member

    I don’t know about that but I would predict loads of ‘I bought a bike advertised as X spec but its got Y, what should I do?’ threads 😉

    You give people too much credit. “I bought spec X 2 years ago, I just bought X mk2 to upgrade it and it turns out I had spec Y all along but I never checked and now nothing fits and my bike is broken and its your fault and whats the CEO’s email address?”

    Premier Icon z1ppy
    Free Member

    hainman
    Spesh offer a brand new full 4 year warranty with new motors

    Spesh only offer 4 year on the 19-20 Levo and 20 Kenovo’s, as the owner experience lots of issues, it was a one off payback, but not extended to any new models of 2021 or 22 bikes

    julians

    On Bosch I’ve had zero issues but I’ve heard that if the motor dies say 3 months before the 2 year warranty is done your NEW motor is only covered for the 3 months left of the original 2 years which is a bloody PITA

    My local bosch dealer told me the opposite, they said that you get another two year warranty with any replacements
    I had a new bosch motor under warranty at about the 6 month mark, and he said the warranty period restarts.


    @julians
    & @honourablegeorge
    Bosch have change the rules, original warranty period only of the bike now.


    @danbird

    I know you in a sticky position, if there the only supplier, but for me and many others, I won’t be rushing to buy another shimano system. Not being repairable out of warranty, is a big big no no for me.

    Premier Icon benpinnick
    Full Member

    @Z1ppy luckily for us I guess (or not) demand is likely to massively outstrip supply, so while your comments and others are noted and we appreciate your feedback, it wouldn’t change our trajectory in terms of what we’re planning. We’re aware of the limitations of the Shimano system repairability at this time and the warranty, and will be launching with a plan to support our customers properly for a reasonable ‘lifetime’ expectation of a motor to ensure that our customers on Shimano motors get as good if not better overall experience than could be had elsewhere on other systems.

    That won’t be the infinite warranty from Bosch as mentioned above but now seems to have been curtailed by Bosch (who can blame them?), but it will mean you won’t be high and dry 2 yrs and 1 day into your ownership.

    Premier Icon chakaping
    Full Member

    I don’t know if I even want an ebike, but the discussion on this thread has made me realise what needs to happen before I could buy one.

    We are now in a place with MTB geometry that I could buy a bike frame to last me more than a decade – and this bike’s proposed figures are an excellent example of that. Kudos to Dan for that.

    But the battery and motor bits are still very immature technology, hugely unreliable compared to most consumer products – and in the case of Shimano there’s a big issue with serviceability.

    Additionally, the motor mounting formats are changing with each iteration.

    So I’m not interested until the industry (or at least a couple of the major players) agree common dimensions for the electric bits, giving the prospect of real longevity to frames – rather than tying them to motors which might be obsolete within a few years.

    Is there any realistic prospect of this happening? Is anyone even trying to drive towards it?

    Premier Icon z1ppy
    Free Member

    fair comment, and taking on feedback… thats all we can ask

    Premier Icon sharkattack
    Free Member

    I’m into it but I don’t have the money sitting there ready to jump on the first batch so I’ll definitely miss those. I’ll be officially in my 40’s by the time they’re readily available which is a scary thought.

    I like everything you’re saying especially about not being forced to buy parts you don’t need. That opens up so many build options and the ability to save loads of cash by reusing old forks, wheels etc.

    I did want to buy a Commencal because they look mint and the pricing is vaguely sensible compared to the big brands but I didn’t want to be stuck with a dead bike when the inevitable happens. What do you do with a bike from a direct sales manufacturer in another country, and UK Shimano suppliers refusing to warranty an imported bike? It’s a recipe for a massive ball ache.

    Keep doing what you’re doing Bird/Ethic. I can’t wait to ride one.

    Premier Icon benpinnick
    Full Member

    Additionally, the motor mounting formats are changing with each iteration.

    Thats actually one of the key reasons we went shimano as they’re committed* to not changing them. It means in theory at least we could supply new updated motors to customers down the line. I expect that to be a core part of the strategy in terms of keeping these bikes running for the long term.

    * Not written in stone

    Premier Icon lightfighter762
    Full Member

    My family run a eco resort overseas and have about 20 enduro ebikes for rent for use in the mountains around their camp. They swear by the current e7000 on all bikes after having a lot of issues with the e8000 and newer Ep. Do not be put off my the current e7000 motor on more budget ebike builds. It is a pretty reliable unit.

    Premier Icon ogden
    Free Member

    A friend and I both bought focus ebikes last year with the Bosch motor and both have had no end of issues. He had a replacement motor last month and mine is currently at the bike shop getting looked at with the 550 error 🤷🏻‍♂️. Bird……. Sorry, ethic will be top of the list if or when I get another.

    Premier Icon orangedog73
    Full Member

    I got off to a shaky start with Bird, but these guys are the Shiznit. Their bikes are second to none (I have a 9C and a Forge). I also have 2 E-bikes, a Brose and a Bosch, they all have their plus points, limitations and faults. I would forget about the motor and go with the bike and brand. I will be on the wait list for a Ethic as soon as it becomes available.

    PS. Who really cares about the name??

    Premier Icon honourablegeorge
    Full Member

    benpinnick

    Thats actually one of the key reasons we went shimano as they’re committed* to not changing them

    I wonder if they’ll ever commit to not changing I-Spec

    Premier Icon benpinnick
    Full Member

    I wonder if they’ll ever commit to not changing I-Spec

    I think we all know the answer to that question.

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