Deal Extreme slow delivery

  • This topic has 44 replies, 35 voices, and was last updated 8 years ago by  drew.
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  • Deal Extreme slow delivery
  • pinch_flat
    Member

    So I’m just wondering if I’m the only one experiencing this? I ordered some lights off them on the 26th of October, on the 29th of October the Hong Kong post office registered them as posted, this is the last information I have on my parcel. Just wondering if anyone else is experiencing a similarly long delay or whether my parcel has got lost somewhere?

    been waiting 14 days now. hopefully lights will arrive any day now…

    Scamper
    Member

    Come to think of it, ordered a replacement battery 3 weeks ago, and almost straight away had the dispatch email. Nothing since.

    Premier Icon mintimperial
    Subscriber

    My last order from them was posted on October 25th, only arrived on Tuesday. So yep, pretty slow.

    neninja
    Member

    My light took 4 weeks to come.

    Bizarrely it showed as being posted after only about 4 days but then didn’t register as having left HK for another 2 weeks.

    jonb
    Member

    Mine were ordered on the 25th, left the airport on the 14th.

    HAve you gone through to the HKPO tracking service? According to the deal extreme forum the HKPO is slightly overwhelmed as it is getting close to Xmas and lots of chinese goods are goming through.

    Me too, ordered 25/10, dispatched 30/10, still waiting.

    I was more inclined to blame our postal service than anything. DX have obviously posted it all out on time.

    uplink
    Member

    I suspect it’s low priority shipping so unless there’s room, it won’t get on the plane
    Given the varying amounts of time it takes to get from China after it’s left DX, it seems a reasonable theory

    Premier Icon lostinspace
    Subscriber

    I ordered some stuff on 16 October. Tracking showed that it left Hong Kong on 7 November and it finally arrived on Saturday (13 Nov)

    By the way, I was regularly checking the onward tracking link from HK but it did not show any useful information.

    soobalias
    Member

    the delay is entirely due to STWr’s ordering lights as soon as the clocks go back.

    happened last year and the year before to some extent.

    Premier Icon dawson
    Subscriber

    mine arrived yesterday – order placed 17th October, item arrived 17th November

    toons
    Member

    They come by boat so it depends on the pirates\weather

    pinch_flat
    Member

    How are people tracking their parcels other than through the hong kong postal service? As when I track my parcel it simply says that it was posted on the 29th of October, and I see nowhere that tells me whether its sat in an airport

    Premier Icon Tiger6791
    Subscriber

    Ordered on the 4th Nov
    Shipped on the 10th Nov

    not holding my breath

    Ifrider
    Member

    Mine were here in 3 weeks 🙂

    Big-Bud
    Member

    i ordered mine in june to beat the rush

    z1ppy
    Member

    soobalias – Member
    the delay is entirely due to STWr’s ordering lights as soon as the clocks go back.

    happened last year and the year before to some extent.

    +1, why does everyone wait until it goes dark before thinking “I need a light”.. FFS ppl use some nouse!
    🙂

    EDIT: Big-Bud, I take my hat off to you.. 😉

    In my defence, I had a light, but I blew it up, and the rear light has only just become availibibbles innit?

    Twin
    Member

    neninja – Member
    My light took 4 weeks to come.

    Bizarrely it showed as being posted after only about 4 days but then didn’t register as having left HK for another 2 weeks.

    Same here.

    Same here
    Ordered 25th Oct. Posted 29th Oct. Nothing since. Royal Mail and Parcel force have no reference of it on their systems, suggesting that it hasn’t even left Hong Kong yet

    But then I won’t complain, given usign them has saved me in the region of £200. I’ll happily wait a month for that kind of saving.

    Gooner
    Member

    ordered a P7 on 18th October and its still not arrived.
    DealExtreme tell me that the postal system in HK is slow bwcause of Christmas so could I be a bit more patient!

    Premier Icon brassneck
    Subscriber

    Yup, happened to me last year but I was told loudly that I was wrong so there you go. Took around 7-8 weeks in total if I recall right.

    Can’t complain about the price saving though.

    Premier Icon postierich
    Subscriber

    Despatched 17/10/2010
    arrived via International special delivery 11/11/2010
    there are problems in various areas within RM due to modernisation revisions.

    Rich

    Helmet light out on its first outing tonight to run along side the bar mounted light I bought last year!

    superfli
    Member

    Yup, I ordered a bracket on 22Oct, it shipped on 27th Oct, still no show. Emailed them and they say upto 21 working days oh well. it only cost £3.

    Premier Icon bigjim
    Subscriber

    I think it was about 3-4 weeks a couple of years ago. I’ve been waiting for another order a couple of weeks so far, expect another couple as its xmas.

    lesoxdh
    Member

    Not Deal Extreme slow delivery, but i ordered 2 lights of ebay at the sametime for 2 different companys in HK. 1 light turned up 10 days later and the other still to this day has not turned up. I have not been refunded for the missing light, so i order another line from the store which took 10 days at on the 4th Nov. it was sent the next day. Still no delivery. the 1st order was on the 1st of october so over 6 weeks

    Premier Icon Tiger6791
    Subscriber

    Tiger6791 – Member

    Ordered on the 4th Nov
    Shipped on the 10th Nov

    not holding my breath

    Still waiting……

    Gooner
    Member

    ordered 25th Ocyober and it arrived on Monday this week

    snaps
    Member

    Quickest for me was 9 days but slowest was over 5 weeks.

    Premier Icon Tiger6791
    Subscriber

    Proper shonky company…. pays your money and makes your choices I ‘spose

    Told me it was shipped 10/11/2010

    Just checked:

    The item left Hong Kong for its destination on 29-Nov-2010

    So somebody is telling fibs or it sits in a room for 3-4weeks

    Premier Icon bigjim
    Subscriber

    There is always a large delay between dx shipping and the post taking them out of hong kong,

    Premier Icon AlexSimon
    Subscriber

    I’ve ordered some stuff from other Hong Kong sellers this last month or two and they’ve all yet to turn up (some after 6 weeks). I haven’t looked into it, but if people say there’s a problem in Hong Kong, I can certainly believe it.
    2 different Hong Kong sellers – both using normal post.

    DX orders over £30 normally received within 2 weeks for me. Some cheap orders can take up to 4 or 5.

    Premier Icon DezB
    Subscriber

    Proper shonky company…. pays your money and makes your choices I ‘spose

    Told me it was shipped 10/11/2010

    Just checked:

    The item left Hong Kong for its destination on 29-Nov-2010

    So somebody is telling fibs or it sits in a room for 3-4weeks

    Same dates as my order, except mine was “shipped” on the 8th and left HK on the 30th. All that technology and they can’t get things on a bloody boat/plane/pedalo.

    Morris
    Member

    I ordered this on 24/10/2010 and received on 01/12/2010.

    Lost my biking mojo at the minute so they’re not used and might be on the classifieds later.

    Premier Icon Tiger6791
    Subscriber

    Still waiting, maybe time for an email 😐

    Still, it’s a gamble

    Andyhilton
    Member

    I wouldn’t worry too much. The postal service is all over the place at the moment. A combination of snow and xmas post.

    Premier Icon bigjim
    Subscriber

    yeah i’m still waiting from october or early november, but we’ve not even had post at the office for a week, so not too surprised.

    chojin
    Member

    It took 4 weeks from “dispatched” to delivery for me, its worth it in the end, the light is awesome! The only problem for me was that I ordered the US version so now I’m waiting for a plug adapter to be delivered before I can charge it! Doh!!

    Took 6.5 weeks for me in the end, can only agree with others that have said ‘order and forget’ is the best policy when buying from DX.

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