Virgin Media's...
 

[Closed] Virgin Media's move to google based mail

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Anyone else having trouble with this?

I'm still running it pop to mac mail which suits me needs (or it would if it worked).

In the web-based mail, I've selected to download to pop, disabled forwarding and disabled IMAP. My mac mail gets some email then. The fact that email comes through to the client makes me think I've got the settings in the client sorted (other than one port setting, it's the same as it was before they moved to google). However, when I check web based mail, there's usually a handful of mail that didn't get delivered to the client software. If I then go into settings and select one of the enable pop options again, that mail get delivered and all is well for little while.

For a non tech diagnosis, I'd say the web based google end of things is "forgetting" I want pop enabled. Any ideas what the problem is? If it makes any difference, it's an @ntlworld address I'm using.

TIA.


 
Posted : 26/06/2010 6:31 am
 J0N
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Seems I'm not getting any mails to my Outlook home mail. However i read most of my emails on my phone (hero) and my google account is pulling all my ntl account stuff as well so I rarely look at home mail. I just checked and nothing has downloaded since May.


 
Posted : 26/06/2010 11:42 am
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If it's Mac Mail you're using, why not switch to IMAP & see if that works better? I use Gmail this way & it works well.

Guide here: https://mail.google.com/support/bin/answer.py?hl=en&answer=180188

Andy


 
Posted : 26/06/2010 11:50 am
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Cheers for the feedback. I tried the IMAP settings provided by Virgin Media and setup a new user account in mac mail but it didn't want to play at all.


 
Posted : 26/06/2010 12:30 pm
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Actually, that might be my outgoing mail through O2 broadband. Seems they don't support IMAP.


 
Posted : 26/06/2010 1:19 pm
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It's not that they don't support IMAP; what you need to do is to set incoming mail (IMAP or POP3) using the Virgin settings and the outgoing settings (SMTP) using the settings provided by your broadband - see if that works.

Google mail proper (as opposed to branded) has it's own SMTP server but this apparently behaves strangely if you try to send mail from a non-Gmail account using it.

Andy

O2 settings:

Username: username@o2.co.uk
Server: smtp.o2.co.uk


 
Posted : 26/06/2010 2:06 pm
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Ah, that makes a difference. I was trying it with the relay server address that o2 gave me. Cheers.


 
Posted : 26/06/2010 2:22 pm