The stress caused b...
 

[Closed] The stress caused by idiotic companies (Dell content)

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It is middle_OAB's birthday this weekend. He has saved hard to buy a laptop, we're adding in the last little bit.

Two weeks ago I place an order with Dell Outlet. A problem of delivery address vs card address, four phone calls to 'customer service', and I was advised to just place another order and ignore first order.
Second order placed on Friday 3rd, with delivery due on Wednesday 7th. Not yet left warehouse, now showing dispatch on 17th. 'Customer service' advise they have had things stolen from warehouse and cannot find one to send me - but that it is too late to cancel the order and so they have taken payment and will send it anyway, but not sure when or even if.

Gaaaargh.

(first world problem, I know. However I am about to be shafted by PCWorld this afternoon. 🙁 )


 
Posted : 10/02/2017 12:38 pm
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Go hard at them on twitter/phones etc.

They will be able to do something for you given the level of muckupery they've displayed.

(first world problem, I know. However I am about to be shafted by PCWorld this afternoon. )

To buy a replacement? Loads of decent companies, like Amazon/Saveonlaptops.com can deliver for tomorrow.


 
Posted : 10/02/2017 12:40 pm
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Top of the stairs, on the left.


 
Posted : 10/02/2017 12:40 pm
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There's l;ots of other sellers of Dell Outlet stuff, with the same warranties with Dell.

Hit up one from Ebay with good feedback and cancel your Dell order.

I've used EuroPC before and x-stock. Both good.


 
Posted : 10/02/2017 12:46 pm
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Mods. You could have just took out the offending word the filter missed, rather than nuke my whole post.

Anyway, Matt. Don't feel you have to go PCWorld. Plenty of decent online retailers can do Sat delivery.

Saveonlaptops, Amazon etc.


 
Posted : 10/02/2017 12:49 pm
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I hear that, im off for a nosey online. Equally, it means cancelling a ride tomorrow to wait in...


 
Posted : 10/02/2017 1:56 pm
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Mods. You could have just took out the offending word the filter missed, rather than nuke my whole post.

Agreed, I've changed it.


 
Posted : 10/02/2017 2:00 pm