MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
I bought a Cateye cordless computer last year which has stopped working properly - the head unit will only pick up a signal if you hold it right next to the sensor and I've tried 2 sets of brand new batteries in both parts.
I bought it with cash, so no credit card proof of purchase, and I didn't keep the receipt.
I emailed customer services who referred me to Zyro, the UK distributors. They refuse to do anything saying I have to take it up with the shop. The shop won't do anything without a proof of purchase.
Where do I stand? Really not impressed with Zyro who have been rather dismissive.
As always, your only legal recourse is through the retailer.
Just take the hit & buy a new one with the money that you saved with getting your free Oakleys.....
😉
And without the proof of purchase it sounds like you're knackered.
You will need to provide a proof of purchase, eg a receipt or invoice
http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/Yourconsumerrightswhenbuyinggoodsandservices/DG_194650
If you dont want the sensor i will have it off you, mine decided to commit suicide on the canal, and drown, when a branch hit it and it jumped .
Project, aren't they calibrated to the specific head unit?
You should seek the advice of a medical professional immediately.
Shibboleth - MemberI bought a Cateye cordless computer last year
Last year? No proof of purchase? forget it.
Cateye cordless are rubbish, I've back to wires.
The advantage of buying on line, account history!
cinnamon_girl - MemberCateye cordless are rubbish, I've back to wires.
Me too now, far more reliable...