SSL error messages ...
 

[Closed] SSL error messages help please

Posts: 7121
Free Member
Topic starter
 

Mrs cloudnine runs a website and when you go to the login for it it comes up with 'Your connection is not private warning'.. and a big warning

Is this to do with the change in date for this year or an attempted security hack?

Havent logged in yet


 
Posted : 01/01/2015 1:03 pm
Posts: 2
Free Member
 

what's the URL? Got a screenshot?
What computer operating system and browser are you using?

There's a lot changing in the SSL world at the moment and it could be anyone of these things that are (possibly entirely legitimately) causing these alerts.


 
Posted : 01/01/2015 1:13 pm
Posts: 78293
Full Member
 

Server certificate expired?


 
Posted : 01/01/2015 1:15 pm
Posts: 7121
Free Member
Topic starter
 

Its the login screen for www.ditsydodo.co.uk
Windows 7 and chrome.. Theres a redline through the http in the browser.

The message on screen is... Your connection is not private

Attackers might be trying to steal your information from www.ditsydodo.co.uk (for example, passwords, messages or credit cards).
NET::ERR_CERT_DATE_INVALID


 
Posted : 01/01/2015 1:18 pm
Posts: 12087
Full Member
 

The certificate's expired - over a year ago, on the 14/10/13...

Which means you should have seen this error before. (Edit: and if you haven't it means someone has reconfigured the server incorrectly)


 
Posted : 01/01/2015 1:26 pm
Posts: 2
Free Member
 

Cougar is right, the cert expired quite some time ago.
That needs renewing.


 
Posted : 01/01/2015 1:27 pm
Posts: 7121
Free Member
Topic starter
 

Strange as im sure its been paid for and its the first time ive seen the error.

Thanks for the help.. Is it safe to login??


 
Posted : 01/01/2015 1:28 pm
Posts: 78293
Full Member
 

im sure its been paid for

When? Typically a cert lasts for 12 / 24 months and then needs to be renewed.

Who maintains the site? Is it possible someone's reverted back to an old cert by accident?


 
Posted : 01/01/2015 1:33 pm
Posts: 12087
Full Member
 

Thanks for the help.. Is it safe to login??

Almost certainly, though I'd be giving the hosting company a call to see what's changed / just in case.


 
Posted : 01/01/2015 1:33 pm
Posts: 7121
Free Member
Topic starter
 

Have definitley paid for hosting and the SSL certificate in early November 2014

Thanks for the help


 
Posted : 01/01/2015 1:44 pm
Posts: 78293
Full Member
 

That'll be it then. You've got the renewed certificate, and whoever installed it misclicked and selected the previous one instead of the new one.


 
Posted : 01/01/2015 2:03 pm