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So I've got this Mercedes and I have questions

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Thanks Pieface. Yes, I appreciate having the nice running car - e.g. engine mounts, a fairly straightforward job with low risk and saved me £3-400.

The ATF thing seriously took me 5 mins to confirm that it was correctly filled.

Most of the non-technical 'advice' on here makes no sense at all. You were all exhorting me to send it back when I had no legal basis to do so, and I KNEW this was the case.

The current fault - it just happened when I was driving along, engine light on, limp mode. So I took a look, decided I couldn't do it easily and called around garages. But apparently also wrong? I was quite happy about it until this thread wound me right back up again.


 
Posted : 09/12/2021 6:33 pm
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Sorry Moly. Why on earth did you buy a warranty? A grand wasn't it? You've fixed stuff and now gone to an independant to get the cause of the check engine light fixed.

P'raps that's the only 'issue' here - buying a warranty knowing the sorts of wriggles the dealers go to get out of them and knowing your own character traits?

As before - best of luck with it. I'm not trying to give advice or get you to do anything different. Your money, your time, your life, your choice. I couldn't be arsed but then I probly do stuff you'd find unfathomable.


 
Posted : 09/12/2021 6:53 pm
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Ask Warren Buffet, if it appreciates, own it, if it depreciates, rent it.

I wonder if Warren Buffet rents his telly from Brighthouse?


 
Posted : 09/12/2021 7:03 pm
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I don’t actually want a nice reliable NA petrol Kia.

therein lies your issue

You want  merc on a hyundai budget then are unhappy that it does not work properly 'cos any merc on a hyundai budget is shagged out.

YOur money your choice


 
Posted : 09/12/2021 7:09 pm
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I love your hands-on approach, determination and Captain America suit.

I was hoping for a Passat-like picture-fest of a Merc laid out in pieces, another education in how to REALLY get the bottom of something, and some amusing pics... but now realise this is actually causing you quite a bit of anguish.

Which isn't fun.

Sorry, Molly, and good luck sorting it out.


 
Posted : 09/12/2021 7:27 pm
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To be honest anyone discounting a Hyundai or Kia these days needs their head looked at.

Oh and you can get new Passat's from £22,000.

Somehow I've not had an unreliable car since 1997 & I've owned Rovers x 2 Mazda x 2 Vauxhall, Ford, Peugeot, Volvo & Porsche.

I think the mantra of the German stuff being reliable is on par with Boris & the truth previously had 2 VW's and 1 Merc that were money pits.

Oh and for what its worth I have done most of the maintenance work myself.


 
Posted : 09/12/2021 7:44 pm
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You want merc on a hyundai budget then are unhappy that it does not work properly

No no no, this is what is pissing me off here. You make it sound like I woke up and decided today I want a prestige car on a budget. When that's totally not what happened. You just aren't reading properly, and making stuff up *about me* which is really irritating.

If you read back the other thread you will see that I wanted another Passat at first. I called dealers about a Tiguan, a V60, and a few others. Mercedes was never on the list at all.

And I am not particularly unhappy that it has a fault, because I can afford to pay someone to fix it. It's just one of those things and I accept that.


 
Posted : 09/12/2021 8:08 pm
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You just aren’t reading properly, and making stuff up *about me* which is really irritating

Ahem. I think you'll find your most vociferous apparent critics aren't repeatedly having a go at you.

After all, they keep saying so don't they?


 
Posted : 09/12/2021 8:13 pm
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New Passats from £28,800 according to VW, plus I need an auto. There's also a car shortage both new and used. I went to VW several times recently and whatever they had was either much more expensive or not as good e.g. the 1.6 TDI which is so slow I doubt it could tow anything.

Just read back for all the reasoning on this if you care, or just make up whatever you want to think.

EDIT whatever. I like chatting about cars, that's all.


 
Posted : 09/12/2021 8:13 pm
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I don’t actually want a nice reliable NA petrol Kia.

I’d quite like a Stinger.


 
Posted : 09/12/2021 8:16 pm
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MOlgrips - sorry if you feel I am attacking you - or making stuff up.  Its not my intent.  I am looking at this from a different direction where if I were in your shoes I would be looking for a newer / new more basic car.  You say you do not want that.  I am reading what you write - I just have a different solution.  You said yourself "’I'm not unaware of the fact I could be driving an extremely dull car and maybe not having anything go wrong with it."  thats the solution I would chose

apologies if you feel attacked again.  I'll shut up


 
Posted : 09/12/2021 8:50 pm
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I agree with mol on this. New cars and the depreciation soon as they come off the forecourt is horrific. I’ve bought cars new, 2nd hands, company cars and motorbikes new and 2nd hand in the past.
My preference is 2nd hand at 3 to 5 years old. My current car (which me and mols have disagreed on in the past) was bought in April, cost me tyres and servicing so far. Has depreciated by diddly squat, and I love it.
Our other car was 5 years old when bought and I’m selling now at 8 years (cashing out due to van prices) and has needed an alternator as an unexpected cost. The rest is servicing (and a scuffed door that I didn’t do but my wife tells me was my fault somehow)
Bought sensibly, cars don’t need to be a huge cost; ignoring insurance/tax/fuel but you spend this regardless of age.
I quite like spannering most stuff, can afford to get a garage to do the work, and have a trusted garage if I can’t do something. However as I enjoy it I’m not bothered if I spend a Saturday doing some jobs on a vehicle I own.
Once the van’s gone, I’m eyeing up stuff from about 2012 ish as with some of the current daft pricing, that seems a decent age when weighing up the age/cost/condition conundrum.

And Mol is in the best place for advice, as STW does normally come up trumps with answers. Although you have to wade through some dross along the way.


 
Posted : 09/12/2021 8:54 pm
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I've sunk £3k and a few months into my 2004 Volvo and £600 into my recently purchased 2004 Berlingo. I think people like Molgrips, me and a few others on here are a dying breed.

I have laughed at his timing of events though on this thread


 
Posted : 09/12/2021 9:06 pm
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Yeah I fully admit I've made some poor choices, such as adjusting the sub frame just before a holiday, and I will accept ridicule for that 🙂


 
Posted : 09/12/2021 9:41 pm
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How can you enjoy your holiday if you don't inject a bit of jeopardy into it?


 
Posted : 09/12/2021 10:21 pm
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I drive a 1992 Leyland DAF 200. Jeopardy is my copilot.

Molgrips, however bad you're feeling about it, remember me in my LDV


 
Posted : 09/12/2021 10:33 pm
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Lol 🙂

Also, Passat MOT is tomorrow. Place your bets.


 
Posted : 09/12/2021 10:36 pm
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Also, Passat MOT is tomorrow. Place your bets.

Either sail through easily or some catastrophic failure due to some issue you never even realised was there.

Or the tester is on here, and fails it without even look at it due to the subframe, because he stopped reading after the first page and still thinks the weight of the car is is the only thing holding them together.

Ps. Hope it passes, it’s always nice to get a pass if you’ve wielded spanners on it yourself.


 
Posted : 09/12/2021 10:41 pm
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It's only failed once on the drop link rubber boots. It had to be re tested twice as I initially changed the wrong side!

I am going to ask £1750 for it and maybe buy new tyres with some of the proceeds.


 
Posted : 09/12/2021 11:04 pm
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Chuckling at the thought of towing a modest 4 berth van behind pretty much anything Hyundai has to offer other than the big stinger or the tucson(do they still exist -edit no I see it's the Santa Fe now the Tucson's been recycled into an ev)

I like to fix things. But if soemthig I'd just bought at premium from a dealer with a warrenty was a bag of bolts ....fix it I would not.


 
Posted : 09/12/2021 11:07 pm
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We explored the warranty situation extensively, don't you remember?


 
Posted : 10/12/2021 12:08 am
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Get rid of both passat and merc; use proceeds to buy phaeton.


 
Posted : 10/12/2021 12:16 am
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Phaetons are available for the same or less than the Merc, but older. I did look 🙂


 
Posted : 10/12/2021 12:26 am
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trail_rat

.... or the tucson(do they still exist -edit no I see it’s the Santa Fe now the Tucson’s been recycled into an ev)

My brother's just bought himself a petrol Tuscon, so maybe they do ev versions (not sure) but they definitely still do ICE versions too.


 
Posted : 10/12/2021 12:29 am
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I think molgrips is being pretty rational. He knows what's wrong with his cars and whilst I would no longer do any work on cars myself he's OK to do so.

Our 2 cars were both bought on PCP then bought out. I had the money to do so then, now it's a little tighter. One's 9 years old, 115k miles. The other is 8 years old, 125k miles. Both have been serviced properly, one by the family owned main dealer (very rare now) and the other by a local specialist. The lower mileage one has been expensive recently - clutch and DMF, wheel bearings and drive shaft, routine cam belt change, probably £2k in the last year - but still cheaper than paying £350 / month on PCP.

I did something similar with my previous car. It got to 155k miles then started to become too unreliable. I was working 180 miles away from home so if the car didn't work I had to hire one for the week to get to work. I fixed the last problem and traded it in.

Get rid of both passat and merc; use proceeds to buy phaeton.

Isn't that WCA's plan?


 
Posted : 10/12/2021 12:30 am
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I'm on molys side.
Tcw are not ace I wrote n administrated their warranty if i remember correctly...

I don't see cars as disposable or as white goods either.

Though I'll say as I've said it's not a new car but that said it should be right.


 
Posted : 10/12/2021 12:52 am
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I think there's grounds to complain about the warranty tbh.


 
Posted : 10/12/2021 12:56 am
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Weren’t you driving company cars for ages?

Yes, those more expensive cars that aren't any more reliable.

That's not really the point, though. I've done my own spannering out of necessity, I've driven nice cars and I've driven bangers. If you see it as a hobby (like I do with computers) and enjoy doing it then that's fine, crack on and I'll try to remember to say no more about it. But if I spent a fraction of the time under a bonnet that you seem to do, it'd be on Autotrader before the week was out. I had an Escort once that was in bits more than it was moving, when I finally stuffed it (I was too busy looking a girl's legs across the road) I was actually relieved.

completely ignoring the fact that any other car I might buy could also have problems.

... and completely ignoring the fact that any other car might not.

I’ve got the T&Cs right here

You have a manufacturer's warranty which allows amateur tinkering up to and including "I think I might have to take the engine out"? Wow.

You were all exhorting me to send it back when I had no legal basis to do so, and I KNEW this was the case.

You were still wrong even back when it was still in lower case. You had 30 days to return it as faulty.


 
Posted : 10/12/2021 8:55 am
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Also, Passat MOT is tomorrow. Place your bets.

Subframe? 😁

I bet it fails on something absolutely petty like an indicator bulb or a windscreen wiper.

We explored the warranty situation extensively, don’t you remember?

If you bought a warranty and it turns out that you can't get something fixed under warranty, ask for a refund on it?

---

Though I’ll say as I’ve said it’s not a new car but that said it should be right.

It should. Bought through a main dealer, you have the same statutory rights as new.


 
Posted : 10/12/2021 8:58 am
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If you bought a warranty and it turns out that you can’t get something fixed under warranty, ask for a refund on it?

"I'd like to make a warranty claim on an indicator bulb that has failed."
"We don't cover bulbs."
"Then I demand you refund the cost of my warranty."


 
Posted : 10/12/2021 9:08 am
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You have a manufacturer’s warranty

No, it's a third party warranty. It'm says nothing about not fixing it yourself. AFAIK neither do manufacturers' warranties now, since they banned the clause that said you had to have them serviced and repaired at main dealers a few years back.

You had 30 days to return it as faulty.

I did take it back and the denied it was faulty. Don't you remember all this?


 
Posted : 10/12/2021 9:23 am
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This thread wouldn't have reached over 1000 posts if people who know nothing about the situation didn't keep on posting the same old rubbish over and over and over again.


 
Posted : 10/12/2021 9:28 am
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when I finally stuffed it (I was too busy looking a girl’s legs across the road)

Known in 'the trade' as a CCC (Crumpet Caused Crash).


 
Posted : 10/12/2021 9:30 am
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No, it’s a third party warranty.

Apologies, I didn't realise that.

It’m says nothing about not fixing it yourself. AFAIK neither do manufacturers’ warranties now, since they banned the clause that said you had to have them serviced and repaired at main dealers a few years back.

I can understand removing monopolies / captive audiences, taking it to a third-party garage should absolutely be fine and tying you to dealers is borderline scammy. But those garages are qualified professionals and you, my fine friend, are not. For all a warranty provider knows, the vehicle was absolutely fine until you started buggering about with it. What's to stop you swapping out a load of components with shagged parts from a mate's near-identical car and then going "it came like this, warranty plz kkthxbi"?

I did take it back and the denied it was faulty. Don’t you remember all this?

Honestly, I didn't. I do recall now that you mention it.


 
Posted : 10/12/2021 9:41 am
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Its a listed parts warranty.

Some 3rd p warranties are good.

Also it might not be a warranty it might be an administrated dealer gaurentee so underwritten by tcw and not an insured product.

Again not all of those are shit either.


 
Posted : 10/12/2021 9:46 am
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For all a warranty provider knows, the vehicle was absolutely fine until you started buggering about with it.

I didn't start buggering about with it (also known as repairing it) until after I'd got shut down by TCW, that was the whole point of going back there.

And of course it's a used car, they've got absolutely no way of knowing who else has fixed it and how qualified they are. I'm pretty sure there's no system for certifying repairs done by qualified people in cars at all. We have the right to repair our own cars, and to deny a warranty claim they'd have to prove that something you did directly contributed to the failure you're trying to claim for.


 
Posted : 10/12/2021 9:49 am
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I had an Escort once...

Ooo, the thread took an unexpected turn when Cougar's chequered past was uncovered...


 
Posted : 10/12/2021 9:52 am
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Its a listed parts warranty.

Yeah. It's sold by TCW, branded by RAC, underwritten by some other place I had to call because the wording was unclear.

The problem is that I was told "if anything goes wrong with it you're covered". Well clearly that's not the case. Should I, as a non-mechanic (for the purposes of this discussion!) be expected to analyse the list of parts in the cover and assess how useful it would actually be? When told I'd be "covered"?


 
Posted : 10/12/2021 9:54 am
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Probably the suggestion is/was when the warranter refused to cover the defect found within 30 days, return the car as defective. Yes there was a disagreement on the defect (as you'd probably expect) but you'd get a report from the MB main dealer on the defect supporting your position before making the return.

If you'd had MB and the warranter saying 'no fault found', you 'knowing' there was a fault could/should have then got your hands oily. This was initially about engine mounts IIRC?

In essence, you've paid £1k for a non existant warranty. An easy thing to do. I've always been very wary of those 3rd party aftermarket warranty jobbies and usually self insure after 3 years (or whatever the manufacturers cover is).


 
Posted : 10/12/2021 10:04 am
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The problem is that I was told “if anything goes wrong with it you’re covered”. Well clearly that’s not the case. Should I, as a non-mechanic (for the purposes of this discussion!) be expected to analyse the list of parts in the cover and assess how useful it would actually be? When told I’d be “covered”?

i know that one... i'm not sure who my 'warranty' is with. But 4 days after buying my used Qashqai it developed an EGR valve issue on the dash... I took it to Nissan and they called the warranty company who said "Nah we don't cover EGRs".... Luckily the dealer i bought the car from either doesn't want it back or as i believe, is actually a nice bloke, is paying the £900 repair bill directly when it goes into Nissan next week on Tues.

But yeah, 1 warranty claim, 1 rejection from the 'super warranty company'.


 
Posted : 10/12/2021 10:06 am
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The engine mounts were worn, if not actually failed. But they are designed not to actually fail, they just get progressively worse. Leading in this case to a rattle on shutdown. So it boiled down to what constitutes too worn and needing replacement. Obviously we have different views on this. Merc said it was possible that it was engine mounts but they'd need 3-4 hours to verify that. Clearly more money than it's worth. This was raised in the 30 day period during which I could have returned it has they admitted it was a fault. Engine mounts are not listed in the third party warranty.

I was dead right as it happened, the rattle has gone after fixing, the engine is about 5mm higher and the cars smoother.

In essence, you’ve paid £1k for a non existant warranty.

Yeah, and it's specifically designed to be difficult to claim on and to discourage you from using it.


 
Posted : 10/12/2021 10:12 am
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Aye it's bloody annoying when you're sold 'everything's covered' and it turns out everything's covered but the stuff you actually need to claim for. Bastards!


 
Posted : 10/12/2021 10:22 am
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I would like to revise my prediction to 2k posts by Boxing Day.


 
Posted : 10/12/2021 1:45 pm
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Passat passed the MOT. Of course 🙂


 
Posted : 10/12/2021 1:49 pm
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I'll look out for the passat ad on autotrader - lovingly cared for and professionally maintained...


 
Posted : 10/12/2021 1:58 pm
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