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[Closed] Royal Mail Online Postage - Rude post mistress content!

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Just had an encounter with a Lady from the post office. Had a couple of parcels to post that were bigger than a post box but was printing off postage anyway so thought I might as well do them at the same time. Packaged them up and just took them to the local post office/convenience store and the lady behind the counter was very rude to me saying that she doesn't gain anything by me printing online and that she would only take them this one time.

I can understand her point but Im now thinking of complaining because of how rude she was and next time I have a parcel or something that needs signed for or even something from the store then I wont be going there. Surely it would have been better for her to be polite so that I went back there in the future!

Does anyone else use the online postage and how do you get on with your post office?


 
Posted : 20/05/2010 9:45 am
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yes, use it loads, but always managed to fit stuff in a post box. I would have been mighty miffed in your shoes.


 
Posted : 20/05/2010 9:48 am
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next time I have a parcel or something that needs signed for or even something from the store then I wont be going there

I would have said that at the time - "Well, due to your attutude, not only are you not making money this time, you won't be making any more off me in the future either"


 
Posted : 20/05/2010 9:49 am
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Doesnt she effectively HAVE to take the parcel? The individual post office doesn't make anything but they're part of the delivery network that does and as such are the "face" of it. As above, I think I'd have kicked up a fuss and told her where to stick her future profits.


 
Posted : 20/05/2010 9:49 am
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We get our phone line through the Post Office too - I was going to pay my bill with her but going to send of a cheque instead. I would have taken the parcels of her if she hadn't already put them in the bag before giving me the lecture!


 
Posted : 20/05/2010 9:53 am
 Pook
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Had exactly this at my local PO. Wasn't in Sheffield was it?


 
Posted : 20/05/2010 9:54 am
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That'll teach 'em.
Don't they know who you are?
Get her sacked...it'll make you feel superior.
The cheek of it....you pay her wages.
Demand to be allowed to wee in her shoes.


 
Posted : 20/05/2010 9:54 am
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Times like this that you wish you could think faster!

"I pay online so I don't have to deal with rude people like you normally".
"It's my fault you have a bad business model?"


 
Posted : 20/05/2010 9:54 am
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Post Offices - use them or lose them.

I always make a point of queuing up for my tax disc, too, even though I'm more than capable of paying online.


 
Posted : 20/05/2010 10:04 am
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I used to have a thing for Viv Windsor/Hope.


 
Posted : 20/05/2010 10:05 am
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Remind her that her contract with the Royal Mail obliges her to take them and that she gets paid for that contract.


 
Posted : 20/05/2010 10:06 am
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BREAKING NEWS

[img] [/img]


 
Posted : 20/05/2010 10:07 am
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Post Offices - use them or lose them.

They offer very little that I need, if anything. That said, they offer other people things I'm sure.


 
Posted : 20/05/2010 10:07 am
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That'll teach 'em.
Don't they know who you are?
Get her sacked...it'll make you feel superior.
The cheek of it....you pay her wages.

Nothing to do with that but it does make you pretty fed up how rude people are - whats wrong with speaking to someone politely even if you do have a problem - just being rude and aggressive isnt the way to go. If you go to a restaurant and a waiter is rude do you just ignore it?!


 
Posted : 20/05/2010 10:08 am
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SACKED

[img] [/img]
/p>

Alas, the PO Greendale Post Office was inspired by (Greenside, Kendal) was lost to PO cuts a couple of years ago.


 
Posted : 20/05/2010 10:15 am
 ctk
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If a waiter is rude def. ignore it! They can doctor the food!! Just leave a really small tip. (Much worse than no tip)

As for the Post office woman. Give her a break, she's just found out today that the P.O is going to be privatised.


 
Posted : 20/05/2010 10:16 am
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They hav'nt caused you any harm.Your sense of ego would have to be prety rampant to get into a state over it.They are human and are'nt infallible,they're probably having a sh1tty day,not everyone is a perma smiling H.A.N.D automotron but you've got to earn a living.You've never seen your arse randomly over something?Of all the real injustices that go on daily it's hardly worth stressing about is it?


 
Posted : 20/05/2010 10:18 am
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its normal but don't think they can actually refuse - i use home franking with business logo/return address and so can mark up the cost when filing copy invoice

- 80% goes in post box and if i didn't buy other stuff/have a paper bill i'm sure the odd comment would change into a moan about the other 20% and lost gossip time putting them in a sack
if out and about sometimes use larger PO where do passports etc and they never seem to care


 
Posted : 20/05/2010 12:16 pm
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guy in my local parcel force depot said of the royal mail "if it aint letter shaped, they aint interested"! and frankly that is what i reguarly find,go in a post office with a parcel and they treat you like dirt.


 
Posted : 20/05/2010 12:31 pm
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Its funny, to say they are a company at risk, rude staff seem quite common. there's a guy at the headingley Branch who goes out of his way to be a cockeral at all times. my favourite was when I was getting travel insurance for morrocco, which comes under europe on post office travel insurance. He took great pleasure loudly informing everyone that it was in africa and if i didn't know where it was, was i sure I could get there? Read the small print sunshine!

M brother in law runs a mail order company from home selling tools and car decoder thingies. Posts a lot of percels from small village post office. Old post mistress complained about him "coming in here everyday with loads of parcels". he's a bit quicker and a bit ruder than me o came straight back with "I thought you'd appreciate my custom since no one else comes here as they all think you're a witch."


 
Posted : 20/05/2010 12:37 pm
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It's fun being rude to people so if there's no money in it that's fair exchange :o)


 
Posted : 20/05/2010 12:38 pm
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My local postal lady is a milf.

Hence I enjoy posting parcels and she always haa friendly chat with me...


 
Posted : 20/05/2010 12:42 pm
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My local postman told me the same thing when I took pre-paid parcels in to his small rural post office, except a lot more politely. I get on well with him and have no wish to lose the post office, so now I buy the postage from him.

Though if I'd had a lecture about it like you did I'd have been back in there every time I could with pre-paid postage just to annoy her. Did you ask if she'd take letters you'd put supermarket-bought stamps on?


 
Posted : 20/05/2010 3:12 pm