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[Closed] Q for managers out there - screens on mandate or no?

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On a side but related note.

During a teams call does anyone run a sub chat window where you message other people in the call and try to distract them/ stir up some bickering/ get them to laugh, comment on their backgrounds etc and generally take the piss?

And I you are on camera in an office meeting etc subtly duck out of frame to pick something up and sit up in a different item of clothing?


 
Posted : 10/01/2022 9:38 pm
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Most people are being forced to work from home

Corrected. People turn up to work, if they put in effort it's all good. Don't expect them to be happy and engaged on work having drunk the company look aid.

The fact you have resistance shows they don't want to so you are upsetting your team for your own insecurity.


 
Posted : 10/01/2022 9:41 pm
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If your needing screens on for team cohesion your doing it wrong IMHO.

We do some with. If its more than 5x of us I'd rather have them off.


 
Posted : 10/01/2022 9:45 pm
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There are lots of good reasons why people don’t use cameras. One of them is energy use and the associated climate change impacts.

Bingo...... That's the best excuse I've heard for I've not put clothes on today so I'm not turning the camera on.....

I don't really care if you turn the camera on..

But if you came out with that shit.....I'd be a bit more aukward about it.

Like zammo just say no. It won't offend.


 
Posted : 10/01/2022 9:54 pm
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But if you came out with that shit…..I’d be a bit more aukward about it.

Why is that shit?

I may be wrong but we have been led to understand that video conferencing is much more ‘carbon intensive’ than audio calls.


 
Posted : 10/01/2022 10:32 pm
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Assuming your doing your audio on a phone then perhaps.

If your laptop's already running that's a big elastic band holding that reason in place ...


 
Posted : 10/01/2022 10:35 pm
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It’s not the laptop though is it?

https://news.mit.edu/2021/how-to-reduce-environmental-impact-next-virtual-meeting-0304


 
Posted : 10/01/2022 10:36 pm
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We have a “cameras on” mandate for meetings and we’re pretty strict on it for small meetings, larger ones less so.
I think the approach I’d take (and have taken) is asking them individually if there’s a reason they’ve chosen not to have their camera on.

Your logical fallacy here is "begging the question." You've assumed the conclusion in forming your statement. Let's try that again:

"I think the approach I’d take... is asking them individually if there’s a reason they think it's necessary to have my camera on."


 
Posted : 10/01/2022 10:40 pm
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I am micro managing at the mo. I inherited the team and don’t think they are quite cutting it from a productivity perspective – which they know.

Then cameras, or any lack thereof, isn't your primary concern. You think your team is shit, you're not gonna fix that with a webcam.


 
Posted : 10/01/2022 10:41 pm
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I can see it from both angles, it can arouse suspision but it can also make the employee feel vioated. Edit: especially if its a fubar management meeting that no one apart from the owner of the meeting gives a damn about.

I tend to think in this situation, you should manage by exception. So if an employee is performing poorly by other, more tangible metrics, then there is cause for concern.


 
Posted : 10/01/2022 10:42 pm
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Expectation of my team is that anything longer than 30 mins is camera on, anything less is by choice but should be cameras on unless you’re traveling, in an airport etc.

If your only regular contact with them is those regular 30 mins meetings then I’d politely ask them to be present, via camera.

I'd politely be telling you to get knotted with a side conversation around managing expectations.


 
Posted : 10/01/2022 10:43 pm
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Many people now have had their introvert dreams answered (me included) and can get a huge amount done through a few simple direct messages – which removes the need for a range of actual meetings.

This.

I don't get the shite mithered out of me on a continual basis. It's bloody brilliant.


 
Posted : 10/01/2022 10:44 pm
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There's a couple of reasons why you'll not see me on a zoom meeting.
1. I'd have to take the bit of tape off the camera.
2. Seems our company laptops are so old, we can't run zoom on them anyway!

Moot point really as all through lock down, team leader only proposed it once. Ended up having to use the wife's Chromebook.


 
Posted : 10/01/2022 10:44 pm
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I don’t get the shite mithered out of me on a continual basis. It’s bloody brilliant.

I can't begin to explain the number of pointless meetings I've 'attended' that could just be solved by a 2 line email.

I've actually been reprimanded for looking visibly irate in meetings, as my upper manger said - sometimes you just have to get people round the table... but for what? to waste an hour of 25 peoples time?

Anyway, that's why I don't work in IT any more.


 
Posted : 10/01/2022 10:55 pm
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I am micro managing at the mo. I inherited the team and don’t think they are quite cutting it from a productivity perspective – which they know.

Since when has micro management made anyone productive or made a team member feel good..?

For me the subtext of micro management is someone who's an absolute control freak so work takes twice a long while they decided which solution they have come up with is the most right.


 
Posted : 10/01/2022 11:15 pm
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Pretty early doors we had an agreement of cameras on, plenty of ways to hide background etc

When you all worked in the office did you sit there with bags over your heads?


 
Posted : 10/01/2022 11:29 pm
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When you all worked in the office did you sit there with bags over your heads?

Being visible in the office (or in the meeting room) is not the same as being on camera. This isn’t about me, because I don’t mind the camera being on, but being “watched” for a long period of time without visual clues as to who is actually looking at you is unbearable for many people, and there is no point mandating it unless genuinely necessary. Don’t do it for a manager to feel in control.


 
Posted : 10/01/2022 11:34 pm
 TedC
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If you are going to mandate it, what is the penalty for not complying? And is that really a path you want to go down?

Not having an answer to the “Or else what?”, that is backed up by the policy (HR etc) is a recipe for ending up in a worse position than you are now.


 
Posted : 10/01/2022 11:38 pm
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Oh screens on constantly ?

If I call a colleague I put my camera on, its only polite.

Same in meetings cameras on, usually you can tell if it’s a constructive meeting by the number of people who finish the meeting with camera on!

Is this about having a camera on 9-5pm?


 
Posted : 10/01/2022 11:38 pm
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No. It is about being in a meeting with multiple people… you have no idea who is looking at you at any moment, you just see people looking at the screen (or not), you have no idea if they are looking at you (unlike a physical meeting). A one to one call is different.


 
Posted : 10/01/2022 11:41 pm
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Same in meetings cameras on, usually you can tell if it’s a constructive meeting by the number of people who finish the meeting with camera on!

No, all you can tell is how many people did something that obviously wasn't paying attention to the meeting. The rest were either highly engaged or just watching YouTube/Netflix/Pornhub whilst you slever pish in the background. You will never know which of those they are if they aren't engaging with the meeting.

My experience of actual Big Important Meetings is that sod all gets done. People agree to do things that they then spend the next meeting explaining why they failed to do it (a bad boy always did it and ran away) and 3 weeks and 3 meetings later you're still no further forward and either just do it yourself or escalate it to the lazy gits manager having wasted 3xn man hours achieving sod all. Cameras make no difference as you still can't grab them by the back of the head and smack them off the table either way (HR don't like that sort of coaching).

Daily catch ups don't need cameras, just engagement.


 
Posted : 11/01/2022 12:03 am
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During a teams call does anyone run a sub chat window where you message other people in the call and try to distract them/ stir up some bickering/ get them to laugh, comment on their backgrounds etc and generally take the piss?

We migrated from Skype to Teams last year and I wasn’t aware that this was a thing until there was an ALMIGHTY fuss when someone sent a rolly-eyes emoticon, intended for their mate, to the entire audience of an address by one of the illustrious, infallible senior directors.

Oh how we laughed! 🙂


 
Posted : 11/01/2022 12:07 am
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If I call a colleague I put my camera on, its only polite

What???

What did you do before the invention of web cams or smart phones? Refuse to take a phone call and walk around to their office instead??


 
Posted : 11/01/2022 12:13 am
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No, I’m with them there… I much prefer a video call when dealing one-to-one with a colleague. I always ask first though via a written message.


 
Posted : 11/01/2022 12:17 am
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When you all worked in the office did you sit there with bags over your heads?

Not relevant. Put it this way, would you invite all your work colleagues over to your house for a meeting without tidying the house up and sending the kids & pets out of the way? 😅😅


 
Posted : 11/01/2022 12:56 am
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I’m not sure if this has been covered, but enforcing cameras-on would be a hard-no from me. In this ‘WFH’ context, when you ask someone to turn their camera on you’re asking them to invite you into their house, Teams background or otherwise.

A little story for you…

At my last place of work I managed a number of software developers, and I had a good relationship with all of them (I.e. mutual respect for each other’s craft, a personal enough relationship for there to be “bants”). I was holding a team meeting, and one of the staff had their camera off. I teased her a little and asked her to turn her camera on so we could all see each other’s faces. She switched it on and behind her was her unmade bed and a clothes rail with everything she owned on it. She looked clearly embarrassed and I was mortified for asking her to invite us all into a personal space that she was already having to share with a desk and two 24” company issued monitors.

Some people live in house-shares and are working from their bedrooms. Some people live with vulnerable people. Some people just don’t like being on camera. If they’re not engaged you’ll find out pretty quickly, camera or otherwise.


 
Posted : 11/01/2022 1:40 am
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In bigger, round-the-table meetings, I'd often sit with my eyes closed anyway. Not only did I find it easier to concentrate on what was being said, I think you can tell a lot by simply listening to the tone of someones voice. I can't say I ever found tele-conferences a chore either. Once you knew who was on the call, you could distinguish them easily enough by their voice. There was simply nothing to be added by seeing their faces as they talked.


 
Posted : 11/01/2022 1:44 am
 Aidy
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I've worked remotely for years. Getting on for a decade.

I think it's a little different having chosen a remote role, over being forced into one. I think in choosing one, there's a reasonable expectation that you have an appropriate working space, and so having a webcam on shouldn't be a hardship[0]. I can see that if you've been dumped into this place, and you're in a shared space, or forced into your bedroom, it might be uncomfortable to have a camera on - and that's more likely to apply to younger team members.

That said, there is value in seeing people - it's often easier to tell if people are struggling from visual cues and to take action early. I'd definitely *encourage* people to have their cameras on *some* of the time.

Unfortunately, your phrasing is a bit telling, and your focus doesn't really seem to be on employee well-being, so much as not trusting your team. I think you should try to work on that.

[0] That said; I still turn mine off for large meetings, if I'm eating, if I need the cpu cycles/memory for something else, if I feel like it


 
Posted : 11/01/2022 2:10 am
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Put it this way, would you invite all your work colleagues over to your house for a meeting without tidying the house up and sending the kids & pets out of the way?

Yes?

Well, in so far as I'd invite work people round like they were friends, anyway. Anyone sticking their nose in the air because I have cats or haven't washed up today isn't welcome to start with. Beyond that, sure.

Is this really just me? Why do you all put up with this crap?


 
Posted : 11/01/2022 2:22 am
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Saccades

Internal, who cares so long as they are interactive.

Always a good rule of thumb.


 
Posted : 11/01/2022 2:31 am
 Aidy
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Is this really just me? Why do you all put up with this crap?

Money.


 
Posted : 11/01/2022 2:42 am
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@cougar

Is this really just me? Why do you all put up with this crap?

If you were asking me, no, I don't put up with "this crap". My house, my rules and if I don't want the camera on, it ain't going on, end of.


 
Posted : 11/01/2022 3:21 am
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Posted : 11/01/2022 4:10 am
 hels
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I think it depends on the meeting. Small team 15 minute stand up? It's just rude, and whether being rude to your colleagues bothers you is your call.

Larger meetings where you are there for the information and don't need to contribute much then cameras off is I think acceptable.

Colleagues who flat refuse to switch camera on in any meeting, that is a power and control move and needs a private and diplomatic chat not a mandate that will dig them in further.

IME the cameras off people are the 7 fag breaks a day on company time people, can't change them, build a team around or preferably without them.


 
Posted : 11/01/2022 7:20 am
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Small team 15 minute stand up? It’s just rude,

It's rude because you choose to take offense, so it's your reaction that makes it rude to you. Your responsibility. It's a passive act that you have chosen to take offense to .


 
Posted : 11/01/2022 7:47 am
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face to face meeting so what’s the difference

Face to face meetings don't typically occur in your kitchen.


 
Posted : 11/01/2022 7:57 am
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I just don't see what benefit cameras on actually gives. 95% of the time the video is distracting crap quality and often detracts from actually following what someone is saying (when it freezes or someone walks past them etc. and your attention it drawn to that rather than what they're actually saying).

I started off not using a camera as my laptop lid is always closed (I use it with two external monitors) and no chance was I buying an external camera. At the start of the first lockdown people I work with used cameras quite a often but I'm glad to say over the last 18+ months usage has dropped off and is now mostly limited to the senior management team using one when chairing meetings (but thankfully there's been no ridiculous directive everyone should use them).

Only time I'd insist someone had their camera on was during a job interview, I did one last week and the guy coincidentally had technical issues with his camera when it came to the technical questions section - we could still hear him typing/googling though...


 
Posted : 11/01/2022 8:06 am
 hels
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No - it is rude because the no camera person is being rude, it is quite an aggressive action in interactions with colleagues when there are good reasons not to (camera issues and backgrounds notwithstanding). To say it is everyone else's fault due to their perception of the behaviour is ridiculous and can justify all kinds of obnoxious behaviour and speaks to the "nothing is ever my fault they are bullying me" mindset that never takes responsibility for self and consequences of own actions.


 
Posted : 11/01/2022 8:11 am
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It’s rude because you choose to take offense,

Very much this.


 
Posted : 11/01/2022 8:22 am
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The one that gets me is people refusing to say "hello" or "goidbye" at the start or end of the day in the Teams chat.

Just let me know if you are logged on. Don't make me try and decipher the Teams availability button which you default to busy all the time, or check your Outlook calendar that you never update to see if you are free for me to ask you something.

If you walked into an office and refused to acknowledge your team members we'd all assume you were a rude and ignorant ****. Fine if you want to be edgy in the WFH world, but bear in mind there's no such thing as a wrong perception.


 
Posted : 11/01/2022 8:23 am
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it is rude because the no camera person is being rude,

So when people talk on the phone, you know the thing with voice comms that served many of us perfectly well for decades, they are all being rude? Nope, still don't get it.


 
Posted : 11/01/2022 8:27 am
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None of us have camera's on in meetings, just adds nothing. We are often sharing screens though and that's where the value is.

As someone mentioned earlier it does seem like directors and management like to turn on their cameras for some reason. Its more important for people to mute their audio so we don't have to listen to their dog barking or the workman outside.

Problem with meeting engagement is generally the meeting, not the people.


 
Posted : 11/01/2022 8:35 am
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The fatiguing effects of camera use in virtual meetings: A within-person field experiment

Having to demonstrate that you are paying attention by having your camera on takes more effort - no shit Sherlock!

But if you feel like you are already respected and have a good working relationship with your colleagues then the effects aren't as bad

So mandating the use of cameras with a team that is underperforming might just make matters worse.


 
Posted : 11/01/2022 8:55 am
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I just don’t see what benefit cameras on actually gives

just adds nothing.

Explained in some detail within “Digital Minimisation” by Cal Newport. Essentially visual communication is a core part of human interaction and is not only desirable but essential for Brain and sociological development. Doing it by video is advantageous but fatiguing because we can’t see in all the dimensions, so our brain is stressed by interpreting the image we see, albeit less stressed than trying to communicate by voice alone.


 
Posted : 11/01/2022 9:05 am
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Haven't read through the whole thread, but I'm a contractor delivering training. Not been face to face for nearly a couple of years now. 3-6 hours of PowerPoint based training, also MS Ink, and "interacting" with my delegates.

It's been interesting that most groups have gone from mostly camera on to nearly all camera off. Those who I've previously training face to face often do keep their's on. New groups whom I've never "met" basically don't bother. I've been working with one new group at Cert CII level (level 3, AS) where I've ended up being their only trainer for 7 consecutive 3 hour sessions over 2 months. Building "rapport" with them has been tough. Very tough. Normally they're like putty in my hands after a session or two 😜 but it's taken the whole set of workshops to drag some of them to "chatting" with me - the turning point was when one of them laughingly accused me of not knowing the difference between Lithuania and Belarus (!).
There's seemingly a reluctance at corporate level to mandate cameras and my principals don't put it in our joining instructions either. But it has a negative impact, I have no doubt about that.
And I've no particular problem with people doing proper work while I'm delivering stuff; I often cheat doing e-learning to be more productive. But when I'm doing level 6 (degree) the subtleties need learners to be engaged, so if I ask a general question or direct a question at a particular delegate it's vital that they are switched on. Otherwise we end up finding out if they are there, asking it again, explaining, which affects the rest of the group. If I'm in the room with them, I know what they are doing so cameras are very, very important.


 
Posted : 11/01/2022 9:08 am
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