Probably a stupid V...
 

[Closed] Probably a stupid Virgin cable home phone connection question...

9 Posts
7 Users
0 Reactions
142 Views
Posts: 12500
Full Member
Topic starter
 

Just bought a corded phone, but can't plug it the Virgin cable router thingummy. 4 ethernet sockets (ports?), but no phone line sockets.

Do I just need a 99p adapter from Maplin, or have I bought the wrong phone?

Thanks!


 
Posted : 11/12/2011 5:04 pm
Posts: 6284
Full Member
 

Erm.....

Don't you have a seperate phone socket mounted somewhere?


 
Posted : 11/12/2011 5:06 pm
Posts: 0
Free Member
 

This is for a normal Virgin "landline"? There should be a separate phone connection. The cable splits where it enters your property. I guess they might not have installed a phone socket when they installed the internet access though? Did you ask for a landline?


 
Posted : 11/12/2011 5:07 pm
Posts: 3774
Free Member
 

Err your computer plugs into the router, the phone plugs into your phone socket


 
Posted : 11/12/2011 5:07 pm
Posts: 30656
Free Member
 

You need a phone socket.

Stop trying to plug it in to your Superhub.


 
Posted : 11/12/2011 5:07 pm
Posts: 12500
Full Member
Topic starter
 

yep, but they don't work. I know we've got a few different lines coming in, but I assume the BT phone is separate, and that we've got everything coming in over the Virgin cable. We pay for a phone line/TV/B.Band package.


 
Posted : 11/12/2011 5:11 pm
Posts: 12500
Full Member
Topic starter
 

sorry, replied slowly to the 1st message. tried all the phone lines, they didn't work, willl try rthem again. ta!

rented property, so no definite idea of what we've got here.


 
Posted : 11/12/2011 5:15 pm
Posts: 2
Free Member
 

Where the cable comes into the house, there will be a phone socket for Virgin. Probably the same place the TV cable ends up.


 
Posted : 11/12/2011 5:33 pm
Posts: 0
Free Member
 

For all your virgin media Woes....

08450451119 ext 6155 ask for Martin.

I've no idea if he can help, but I've had such a run around with these tossers, getting a direct line is like winning the lottery, and like the altruistic guy I am, when you win the lottery, you share the love! (he did say "any probs, give me a call!"


 
Posted : 11/12/2011 5:48 pm
Posts: 12500
Full Member
Topic starter
 

I just found an extra phone socket behind the sofa, seems to be connected to 2 of the others, but it's the only one that works!

Bof.

Cheers for the responses.


 
Posted : 11/12/2011 7:58 pm