OT: if you unsubscr...
 

MegaSack DRAW - 6pm Christmas Eve - LIVE on our YouTube Channel

[Closed] OT: if you unsubscribe from an email newsletter....

11 Posts
7 Users
0 Reactions
79 Views
Posts: 0
Free Member
Topic starter
 

and unsubscribe repeatedly....and they don't remove you, who can you complain to?

Cheers


 
Posted : 11/07/2011 2:14 pm
Posts: 251
Full Member
 

Information commissioner blokey.


 
Posted : 11/07/2011 2:15 pm
Posts: 7100
Free Member
 

just mark it as junk and you'll never see it again.


 
Posted : 11/07/2011 2:16 pm
Posts: 0
Free Member
Topic starter
 

cheers for that 🙂


 
Posted : 11/07/2011 2:18 pm
Posts: 0
Free Member
 

I get about three a day from dabs.com (computery stuff supplier). Got hacked off having to delete them from both my phone and my inbox so asked several times to be removed, over several weeks. Tried every conceivable contact method before resorting to threatening them with social media, which actually seemed to work for a few weeks. Back up to three a day now though 🙁


 
Posted : 11/07/2011 2:20 pm
Posts: 77690
Free Member
 

Depends on who it is. If it's a reputable company then ring their marketing department, something's broken. If it's some shower of shit company like The Trading Floor then unsubscribing just encourages them. Nowt you can do other than block it.


 
Posted : 11/07/2011 2:25 pm
Posts: 0
Free Member
 

Here's a copy and paste of my email - this thread reminded me to get round to sending it. Just tried phoning them again (fourth time) and as always, no reply after five minutes;

"Dear Sir / Madam,

I am writing to you as a last resort before the Information Commissioner's Office escalates an existing complaint about your email marketing.

Having taken advice from the above organisation, I am formally asking you once again to remove the following email addresses from your system.

info[at]emersonphotography.co.uk

clareandjamie[at]roylestreet.freeserve.co.uk

I have exhausted every other avenue; unsubscribe link (doesn't work), emails to every permutation of @dabs.com (no response) and by telephone (never, ever answered). I have collated the last thirty odd emails from you, and also saved my requests not to be contacted, in line with the ICO's guidelines.

I would therefore be very grateful if you would not contact me again, through any media, other than to address this issue. If after one month, I am still receiving emails, the ICO will press on with their procedures - it seems I'm not the only one being ignored by dabs.com. The question also arises regarding your customer services if something did go wrong with a purchase (I've been happy with all of mine, fortunately) but really, who wants to deal with a company which doesn't answer emails and never picks up the phone?

If the ICO's procedures are moving too slowly for me (one calendar month) I will certainly be using Twitter, Facebook, my blogs and general word of mouth to stop others from getting the level of unwanted marketing mail from dabs.

Yours in anticipation,"


 
Posted : 11/07/2011 2:40 pm
Posts: 11507
Full Member
 

I would remove those email addresses before you lose the ability to edit the post...there will be bots sifting through everything posted on forums like this harvesting email addresses carelessly posted.

Once they get hold of your address you will end up with loads of spam, from the sort of people who love it when you respond asking to be removed from their mailing list, as it proves the address is active and makes it more valuable to sell on.


 
Posted : 11/07/2011 2:45 pm
Posts: 77690
Free Member
 

Too late, I've already signed him up to the hotgayteens.com newsletter.


 
Posted : 11/07/2011 2:59 pm
Posts: 0
Free Member
 

spooky - exactly that ^^^ occurred to me seconds after posting and I edited them straight away.

Cougar - as an existing subscriber, does that mean I'll now get two copies of each 'news'letter? Double the fun!!


 
Posted : 11/07/2011 3:09 pm
Posts: 0
Free Member
 

Surely the sensible answer is to use an e-mail provider that allows you to spot and label stuff as spam?

..like Gmail?


 
Posted : 11/07/2011 3:10 pm
Posts: 77690
Free Member
 

as an existing subscriber, does that mean I'll now get two copies of each 'news'letter? Double the fun!!

Everyone's a winner!


 
Posted : 11/07/2011 3:21 pm